Bought a shirt before Xmas in central Edinburgh which was too small.Returns policy says have to go back to store but store now closed! Tried online and went round in circles - wouldn't accept order nu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff were so helpful and considerate. I am 75 and they were youngsters who could not do enough to make sure that I got what I wanted and what was right for me. It’s not often that young staff hav... Se mer
High quality clothing, atmosphere is perfect and it feels like I’m somewhere tropical. I like the changing rooms too! The only thing I would say that needs a bit improvement is the energy of the staf... Se mer
The company does exactly what it says. I have shopped in store and online for years and welcome this company to continue to serving the customer the products it sells. Online shopping keeps you update... Se mer
Företagsinformation
Om Superdry - Edinburgh
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
14/22, Princes Mall, EH1 1BQ, Edinburgh, Storbritannien
- 01315 583328
4,2
Bra
262 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
There are great deals when clothes are…
There are great deals when clothes are on sales..I used to buy them when I was Living in Italy though..Happy that I could find a store here and the clothes are in general really really good!..I do really like the design of the brand and the material..so soft! The colours are so bright...just stunning!!
18 augusti 2024
Great clothes and great selections
14 augusti 2024
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Exchange
Bought wrong size and lost email receipt. No problem exchanged my teeshirts for the correct size.
Staff were great and couldn’t have been any more helpful
1 augusti 2024
Svar från Superdry - Edinburgh
Hello.
We really appreciate you sharing your great feedback with us about your experience in our Edinburgh store.
We always aim to offer the best service to our customers every time, so we're really pleased they were able to help you.
Thank you for shopping with us, we really appreciate it!
Superdry Team
I always love going into Superdry…
I always love going into Superdry because the shop has a really nice aesthetic. The staff weren’t overly helpful but I got a cute top in the sale
25 juli 2024
Svar från Superdry - Edinburgh
Thank you for taking the time to give us your feedback. We endeavour to give our customers a really positive experience, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Svar från Superdry - Edinburgh
Hello,
Thank you for taking the time to give us your feedback about your experience at our Edinburgh store.
We always do our best to give our customers a positive experience, so we love to hear from happy customers.
Thanks so much for shopping with us, we really appreciate it.
If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Perfectly fitting hoodie
Perfectly fitting hoodie, soft material which makes it very comfortable
9 juli 2024
Staff
Staff was super kind and I finally have found those trousers on sale what I always wanted to buy.
6 juli 2024
Good selection of styles and sizes in…
Good selection of styles and sizes in stock. Helpful staff.
7 juli 2024
Amazing Clothes!
Simply the variety of choosing different types of clothes and designs from. And not just that the graphics used on clothes, the style of cuts the materials used and everything is just amazing. All under one roof.. the stuff is really helpful too .. Love Superdry!!
4 juli 2024
Helpful staff
23 juni 2024
Had to exchange for a different size…
Had to exchange for a different size returns portal was great. Super helpful and quick in-store (edinburgh). Great product il excited to wear more.
19 juni 2024
Svar från Superdry - Edinburgh
Hi Freya,
We appreciate you taking the time to review your recent experience with us. It's really good to hear that everything's gone well.
Kind regards,
Superdry Care
Svar från Superdry - Edinburgh
Hi Donna,
At Superdry, we want our customers to have a really positive experience so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Svar från Superdry - Edinburgh
Hi Riff,
We appreciate you taking the time to review your recent experience with us. It's really good to hear that everything's gone well.
Kind regards,
Superdry Care
Service was Fire 🔥🔥
19 juni 2024
Svar från Superdry - Edinburgh
Hi Iona,
We appreciate you taking the time to review your recent experience with us. It's really good to hear that everything's gone well.
Kind regards,
Superdry Care
First of all the staff was very helpful…
First of all the staff was very helpful and friendly. And second the clothes are so comfortable and very high quality x
28 maj 2024
Clothes laid out nicely
Clothes laid out nicely, lots of choices of colours and lots of colourful clothes, for all ages!
14 maj 2024
Svar från Superdry - Edinburgh
Hello,
Thank you for taking the time to give us your valuable feedback about our Edinburgh store and our product range.
We endeavor to give our customers a really positive experience, so we love to hear from happy customers.
If you loved your new purchase, don't forget to leave a product review as well, we'd really appreciate it!
Thank you for shopping with us!
Superdry Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.