Superdry - Cheltenham Omdömen 

Return clothing for correct size required that I pay for courier from my pocket which is strange for an online retailer.
Soon after I spent that money, instead of getting me a correct size they just canceled my order.
This means I paid 5000 which I immediately lost when order was canceled.
Superdry is a scam, for sure.

Good quality clothes.

Quick and easy. Store collection was really friendly.

Quick and easy. Shop is quite congested with stock so does feel busier than it is..

My order was expected to be delivered to store on Tuesday. I went on Saturday to collect but it hadn’t arrived. Too late for my holiday. Very disappointing especially as it was the Cheltenham store - the home of superdry!

Really helpful

My item arrived on time I ordered 2itrms 1item was missing I phoned Superdry told person what happened they said they would resend item and it arrived today very good customer service

Still awaiting delivery.

Really helpful gentleman, Mr Rush in the superdry shop in Cheltenham and ordered the item for me to come to my home. Lovely t shirt, good quality and swift delivery.
Thanks

really friendly and helpfull staff and very welcomeing when u step in to store

I didn't get 10% discount with the code I received by email

Awful. Terrible customer service. Multiple emails left unanswered. Chat bot ineffective. A complete waste of time and money. Do not buy from them.

Really great item, loved the design and material. Bonus it was on offer. Came well wrapped and good delivery time. Very pleased.

Very helpful friendly staff. I ended up spending most than I originally planned and on something completely different. Happy with my purchases.

I was able to get our son the joggers as he does not like elastic around his ankle and they are very hard to get

John and the staff looked after us very well and I cam out with an overcoat which I love!! Chas

i had a problem with my parcel as i put the wrong postcodeon address and because of that the item got rejected at royal mail and sent to missmatch warehouse and basically stuck indefinetly ! .. i tryed contacting the Royal Mail with no success so whent to my local sorting office where the postman basically said you will not get it and will more than likely be sent back to Superdry eventually .... so i contacted Superdry and managed to do an online chat to a lady called Rebecca and so glad i did as she was amazing and helped me sort problem , after i explained my situation she sorted everything and put me at ease with her help .. i cannot thank her enuff she was polite proffesional explained everything and just a joy to speak to .. put my faith back in people .. cheers Rebecca your a ⭐️

Quick delivery

That you have knitwear styles that are well styled