I love everything Superdry!! I have a knee length wool coat with red satin lining and blue velvet epaulettes, it's gorgeous. I've always wanted a leather aviator jacket, I'm very happy with my Superdr... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am charged a wrong price. Saying it was on sale but the sticker hid the original price and the original price was same as the sale price. Superdry mislead a customer by charging a fraudulent amount.... Se mer
Superdry is always top quality, and the jacket I brought was perfect, i brought the tripple zip windbreaker bpack/red. The three zips work great together, the look can be changed drastically and it's... Se mer
The girl who served me was amazing. Didnt ger her name but i did let the manager know. She was so accommodating patient and helpful. I was unsure of colour's and clothes to pick and she not only helpe... Se mer
Företaget har svarat
Företagsinformation
Om Superdry - Bullring
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Unit SU303 The Bullring Centre, B5 4BA, Birmingham, Storbritannien
- 01216 430691
4,4
Utmärkt
239 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Coat excellent quality
Coat excellent quality, ordered on line and got 10 percent off. Arrived quickly to store for me to collect. Staff were lovely at this store
19 oktober 2023
Professional please!
The price of the item was great and ordering was simple. I attended the store for pick-up and while I waited for the item another staff member started a conversation at volume "through" me, meaning the other party was behind me, so I was in the middle. The tone of the conversation was poor and I was disappointed with this public display.
19 oktober 2023
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
I bought this for my husband so I told…
I bought this for my husband so I told him take the gift from shop so he went there but the man not allow.
10 oktober 2023
Svar från Superdry - Bullring
Hi, We're very sorry to hear this. We have sent you through an email to try and assist with this, if you could reply to this email then we will do our best to help.
Kind regards,
Superdry care
All aspects of service were superb.
29 september 2023
Return process
I bought online a leather jacket. It didn't suit me and I aak to return it! The process was very easy. I went to Superdry shop in Bullring and left it there.
I am addicted to Superdry products! Very good quality and service always great
22 september 2023
Very quick and swift
Very quick and swift, allowed me to use Apple Pay which I really liked saved me loads of time and pick up was next day
14 september 2023
I returned a coat to the store and…
I returned a coat to the store and explained needed next size up . The lady that served me was very helpful and done everything on computer.Explained what she was doing and I had the coat delivered within a couple of days .Very pleased x
10 september 2023
Svar från Superdry - Bullring
Hi Maggie,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Excellent service
4 september 2023
Svar från Superdry - Bullring
Hi Navi,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Excellent quality gilet from superdry…
Excellent quality gilet from superdry as it is super warm. Good customer service as well.
2 september 2023
Pretty black dress soft material which…
Pretty black dress soft material which can be worn all seasons.
29 augusti 2023
I went in store to try find a Coat
I went in store to try find a Coat, ideally wanted black but saw the coat I wanted but was green so I went to the counter and asked if they had a black coat of the same design and the lady was really helpful and checked online and we managed to order one to get delivered to my home address, delivery was great and love my new coat
26 augusti 2023
They staff are very kind and hard…
They staff are very kind and hard working well done to them
20 augusti 2023
Svar från Superdry - Bullring
Hi Anisa,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Very fast delivery and good tracking details
The overall experience was really time saving and budhet friendly. Tracking details were th best part.
Love ordering online!
7 augusti 2023
Svar från Superdry - Bullring
Hi Aanchal,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Friendly smiles
18 juli 2023
Svar från Superdry - Bullring
Hi Jevgeni,
Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Bargain Bonanza SD sales !
Sales gave me a great bargain !
Good quality clothes aswell.
Nice well known logo branding and stitching.
1 juli 2023
Svar från Superdry - Bullring
Hi, Thank you for sharing your feedback with us- We're so glad the sale impressed! We endeavor to give our customers a really positive experience, so we love to hear from happy customers. Thanks so much for your review and comments.
Kind regards, Superdry Care
Good customer service.
Before I made my purchase online, I walked in to check my actual size with the particular product I wanted online. They helped with that and also helped me with the online purchase. Delivery was made to my house and on time and everything fits as I expected.
30 juni 2023
Svar från Superdry - Bullring
Hi Divine,
Thank you for taking the time to leave a review.
We endeavor to give our customers a really positive experience, so we love to hear from happy customers 😊
Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Customer Service
I ordered two shirts
I ordered two shirts, one 2xl and one 3xl.I received two shirts 3xl different model. I went in Bullring store for refund and I received the money for only one. After another visit to the store problem was solved, I received the rest of the money. For that I give one star, for quality of services that I received as customer.
24 juni 2023
Svar från Superdry - Bullring
Hi,
We appreciate you sharing your feedback with us.
We always aim to offer the best service to our customers every time, so we're really sorry that we got it wrong this time.
Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Kind regards
Superdry Customer Services
Customer service was amazing
5 juni 2023
Svar från Superdry - Bullring
Hi Miss Bibi, We appreciate you taking the time to review your recent experience with us. We always do our best to give our customers a positive experience, so thank you for your great comments about our store. Thanks so much for shopping with us.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.