Contacted the branch to see if they had a smaller size of jacket in stock and if so would they exchange for my online purchase. Member of staff checked the stock, confirmed it was available and that t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was in Bromley looking for a coat that I had my eyes on since October last year and a member of staff in the store helped me out as I couldn’t find it in the shop. He had an idea of what I was talki... Se mer
Good products but crammed onto rails so difficult sort out! Bad lighting ... too dark to see coats properly. Constant heavy beat music that actually made me feel panicky and anxious after 5 minutes.... Se mer
Företaget har svarat
Quick delivery, excellent fabric material,lasts long BUT tight on sleeves especially hoodies. Need some room or space there. Also items are very very expensive. Another personal opinion is that I dont... Se mer
Företagsinformation
Om Superdry - Bromley
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Unit 264-265 The Glades Centre, BR1 1DN, Bromley, Storbritannien
- 02083 131324
4,6
Utmärkt
247 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I like the way the store is presented…
I like the way the store is presented with creative displays of the clothing and offers.
It's always nice to shop here.
30 juli 2024
Svar från Superdry - Bromley
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Super easy returns policy and refunds processed in less than 3 days
The delivery of my product was on time but unfortunately didn’t fit me.However the return process was super easy. I took the item to my nearest store, no hassle at all, they keyed the item code into their system and I received a full refund within a day or two. That’s the quickest I’ve ever experienced.
8 juli 2024
I placed my order online and chose to…
I placed my order online and chose to collect it from a store
So pretty straight forward and very easy to collect
Staff were friendly
11 juni 2024
Svar från Superdry - Bromley
Hi Lorren,
Thank you for taking the time to give us your feedback, we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Online Purchase
Well made and fitting coat. Got it sent to the Bromley store as ordered it online. Comms were excellent throughout and staff in store were very helpful.
9 juni 2024
Love the product and the service
Love the product and the service; no complaints or issues with either
28 maj 2024
Excellent Customer Service
Great young person led staff, respectfulness at its very best.
Excellent attitudes from start to finish even though I was not sure what I wanted. I received great help
Congratulations to the Management team
who have trained these staffers.
18 maj 2024
Prompt service
I was kept correctly informed with my click and collect. On arrival i was politely approached and seen to straight away. I was also given a free bag for my items... which is rare as in some stores of click and collect they have charged me.
7 maj 2024
Svar från Superdry - Bromley
Thank you for sharing your feedback with us. We always aim to offer the best service to our customers every time, so its really good to hear that everything’s gone well. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
We made an early entry to the Bromley…
We made an early entry to the Bromley Glades branch and wasn’t 100% sure on an item of clothing for a present. The staff were lovely and kind enough to hold onto this for what must’ve been 4 hours until we had made our minds up! Amazing customer service. Thank you 🙏
13 maj 2024
Great quality clothes that actually…
Great quality clothes that actually LAST. Also, always happy with the service at my local store in Bromley, The Glades. My whole family are big fans of Superdry, we love the design and quality, thank you Superdry:)
26 april 2024
Bought some denim shorts and 2 camis…
Bought some denim shorts and 2 camis for my holiday, very happy with all of them
14 april 2024
I ordered my product on line as my size…
I ordered my product on line as my size was not available at the local store so had to collect it at the store. The shop assistants were nice and helpful. All were good apart from the delivery was longer than expected.
5 april 2024
Helpful staff.
7 april 2024
The members of staff were very helpful. Shop very tidy
The member of staff was very helpful
25 mars 2024
Helpful and knowledgable staff.
The sales person who ordered the jacket was extremely helpful and efficient. We need to retain and promote staff like that. Thank you.
13 mars 2024
Daughter loves her new jacket recommend…
Daughter loves her new jacket recommend sizing up a size or 2
Customer service was really good in store helpful and very clear in terms of exchange queries and fit. Fast delivery also. Received within 2 days.
12 mars 2024
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