Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had started with the original Version 2 Nanofoamer, then upgraded to the Lithium. Having mastered the technique, these nanofoamers deliver textured milk to rival any good steamed textured mil... Se mer

Betygsatt 5 av 5 stjärnor

Being very much used to my proper espresso machine, my coffee expectations are high. Getting a portable milk foamer which actually works and keeps the battery for quite some time, was a very positive... Se mer

Betygsatt 1 av 5 stjärnor

Very disappointed. Upon arrival, the Nanofoamer Pro Gen-2 unit was already broken. Makes a high-pitched noise. Only heats milk, does not foam/froth it. No spinning motion. Went through (slow) troubles... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Having worked in the coffee industry (before retirement) I have struggled to achieve an acceptable milk texture for my morning coffee without the use of the steam wand of an espresso machine. I st... Se mer

Företagsinformation

  1. Leverantör av kaffebryggare

Skrivet av företaget

Subminimal is a company that embodies the essence of simplicity in coffee making. With a focus on minimalist design, their innovative equipment enhances the experience of coffee lovers and home baristas by making premium microfoam milk affordably accessible to everybody


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

36 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Mini Rolls Royce

Being very much used to my proper espresso machine, my coffee expectations are high. Getting a portable milk foamer which actually works and keeps the battery for quite some time, was a very positive surprise! I have been thru a number of other options which ended up being a waste of money, I really appreciate the NanoFoamer - surely with lithium battery :-)

23 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Product

Excellent Product. Far supperior to any other hand frother I have ever tried. Also worth mention I had shipping issue and the customer service was able to assist and resolve the situation with me.

31 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible customer service

I had to order a replacement part (a simple little $3 shaft that slides onto their frother). The replacement was defective and didn't slide on so I requested a replacement. In response, they required that I take the time to make a video to troubleshoot with them and send it via wetransfer. For a $3 extremely simple metal part. This is not rocket science. It's a tiny little metal shaft that is defective and doesn't fit. Plus there's no way to hold my phone while trying to video myself installing this defective part. Subminimal has managed to turn a new customer sour over a $3 part. You clearly do not value your customers' time.

14 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent product by an excellent…

Excellent product by an excellent brand. Not only is the product impressive but the way subminimal team handles customer care and provide prompt resolution in case of any defects/breakdown, it really assures me as a customer that I've put my trust in the right brand

20 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very bad customer service

After waiting for 3 months i finally received my NanoFoamer Pro, and I was very excited to try it out. Unfortunately the machine was broken and dit not work. After reaching out to Subminimal, they promised me a new one. However, i waited 14 days for them to respond, and they wrote that the machine was not broken from the start and now refuse to send me a new one. This is totally unacceptable. One thing is their VERY long respond time, but to first admit the mistake and then take it back, is simply very rude and bad customer service. I would NOT recommend anyone buying from them - i am sure the machine is great WHEN it is working, but sadly it is not, and i would have expected more help from the - the machine is after all not cheap.

19 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Consistency is key!!

This has made my shots perfectly distributed and consistent. I use a naked portafilter and there is no channeling or blowout anymore.

20 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best foamer!

It’s honestly the best foamer I’ve ever used. It’s super powerful and efficient, its base makes for convenient storage, and it’s very easy to clean as well!

4 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best Buy

Before writing a review, I wanted to do a lot of testing first. I couldn't believe that this kind of device could create such a good foam. Easy to clean and maintain. I really liked it, and I use it every day. Best buy.

29 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It works

It works. It's built in high quality materials. This is the ONLY portable milk frother you will ever need.

PS. Buy the lithium model. You'll never regret it.

2 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Support doesn’t exist.

Purchased a V2 nanofoamer that accepts batteries. The power was intermittent, sometimes it wouldn’t be powerful enough to foam the milk, including stopping in the process and very rarely it was able to achieve the said result by the company.

Spoke to them and apparently they couldn’t do anything about it. Wouldn’t refund, replace, nothing.

For a high end purchase, build quality was awful, customer service awful and I won’t buy a product again from them. I urge you to avoid the company.

Update:
After having no choice but to try to fix it myself, I went ahead with making changes to the batteries, same issue. but placing foil inbetween the connectors on both '-' ends fixed it. The product is flawed, doesn't reach the batteries and they have the audacity to blame it on technique. Cheap shot.

1 april 2023
Omdöme utan inbjudan

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