Subminimal Omdömen 36

The Subscale is designed perfectly! Functionality and ease of use is definitely well considered!

Best customer support ever and amazing products. I love my flick WDT tool!

Having worked in the coffee industry (before retirement) I have struggled to achieve an acceptable milk texture for my morning coffee without the use of the steam wand of an espresso machine.
I stumbled upon the Nano Foamer and can now produce an acceptable coffee using my stove top for espresso and Nano Foamer for the textured milk.
Of course, nothing can beat the results from a full sized industrial espresso machine but I am satisfied with the results and (importantly) I still have my kitchen bench space for "kitchen duties".

I use the Subminimal Nanofoamer Lithium every single day, and it has completely upgraded my home coffee game. The power of this small device is seriously impressive – it creates incredibly fine, café-quality microfoam in seconds. If you want powerful performance and consistently great milk foam, this is absolutely worth it. And by the way, the customer support is incredible, thanks to Dominic and Dayanara!

I like their products especially the NanoFoamer and their Jug, but prices are crazy high and that's the only reason why I'm not purchasing

Very disappointed. Upon arrival, the Nanofoamer Pro Gen-2 unit was already broken. Makes a high-pitched noise. Only heats milk, does not foam/froth it. No spinning motion. Went through (slow) troubleshooting with support. Problem could not be solved. Have to return unit through vendor. Pay return shipping myself and ETA for repair/replacement: 4-12 weeks.

I bought my nano lithium foamer less than two months ago and I take great care with all my things.
To my surprise the plastic part has snapped and i have searched yet been unable ( despite email sent) to find any help with this expensive purchase.
Sadly my review reflect my experience. With support and the fact I cannot resolve it without being able to contact someone in the U.K.

I was excited to try the nanofoamer paid 60 euros and the package results although it IS NOT. The company doesn’t respond in case of lost or stolen packages. 60 effing euros lost. Maybe their products are valid but the company is trash.

I ordered the NanoFoamer Pro with AU plug, but Subminimal sent the wrong EU plug version instead. When I contacted them, they refused to accept responsibility and expected me to pay for return shipping to fix their mistake — despite clear Australian Consumer Law protections that put that cost on the seller.

They’ve been holding my money while dodging accountability, giving scripted responses instead of actually resolving the problem. Their so-called “support” process is slow, dismissive, and unprofessional.

The product itself might work fine if you get the correct version, but the company behind it clearly doesn’t care about its customers once payment clears. Avoid buying direct from Subminimal — order through a reputable local retailer instead, where you’ll have proper consumer protection and support.

2nd update and reply to Subminimal

Let’s be clear — I purchased the NanoFoamer Pro directly from Subminimal’s own website, selecting the AU plug version. If their system shows otherwise, that’s a listing or fulfillment error on their end, not a “customer selection.”

I never refused a return — I simply stated that I would not pay international return shipping for a mistake that wasn’t mine. That is entirely in line with Australian Consumer Law, which places that responsibility on the seller.

The PayPal dispute was opened because Subminimal refused to act until I closed it, which is against PayPal policy and standard buyer-protection procedure. Once the correct AU base arrives and is verified, I’ll close the claim — as I’ve stated multiple times in writing.

Their claim that I was “insisting on two free units” is false and deliberately misleading. I’ve only ever asked for what I paid for — the correct product, delivered as ordered.

I stand by every word of my review. Subminimal’s customer service has been evasive, defensive, and dishonest throughout this process.

Simple, powerfull, easy to use. It is a great tool!

My item was ordered 20 days ago and it still hasn't left the warehouse yet. The customer services's respond speed was extremely slow and doesn't give an explanation, solve the problem or offer refund at all.

Very expensive postage, £10! Plus, if you want to return it’ll cost you £15, so really you’re stuck with the item if you like it or not. Not easy to return either, shipped from abroad so international,

Ordered goods that never arrived and the webstore is not replying at request. Obviously they charge you and then hope you forget since it is an irrelevant household item. Milk frother. Web looks legit but there is no service behind it

I tested the Subscale and its impressive, I love its minimalism, it has just what you need, you can even use for shots, fantastic.

Perfect foam/froth for my morning coffee with ease, one day may progress to latte art! Who knows but with the nano former the sky is the limit!

The worst client experience ever! This mindless bot (Ai Tracie) of theirs just keeps referring me to their terms and conditions page!! Wow, what a bad use of tech! I’ve been trying to get a straightforward answer about an order I placed for almost 2 weeks! Horrible!!

I purchased a Nanofoamer Pro from Subminimal which broke after a few months of use, just displaying a "\" symbol on any attempted use. I reached out to Subminimal customer support through the only channel available (email) and have effectively been ghosted with no response for over a month despite multiple emails being sent. Their customer support is non-existent and judging from the other issues users have experienced here their products seem cheaply designed and prone to breaking. Don't bother with this brand, given how much they charge it's just a waste of your hard-earned money.

The Microfoamer was shipped quickly and performed exceptionally! Easy check-out and payment options. Thank you Subminimal!

I had started with the original Version 2 Nanofoamer, then upgraded to the Lithium. Having mastered the technique, these nanofoamers deliver textured milk to rival any good steamed textured milk on an espresso machine, and leave impressive results in the cup.

Most recently I purchased the company's 'Subscale' digital scales dosing cup.

With all their products, well designed, work well and elegantly packed.

The Nanofoamer is pared with my 9Barista for on the go.

I have been using the subminimal nanofoa for almost a year now and absolutely love the product. The power and wand strength is really good which helps to froth the milk evenly. I have used it for non diary milks too and works perfectly. Once charged it runs for quite sometime too. Overall a great product and worth the price.