Le problème est le SAV. 89 euros de frais et près de 40 euros d envoi aux USA avec des documents douaniers à remplir fastidieux qui m ont fait renoncé. J ai été vite remboursé des 89 euros payés par... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have purchased three Stuhrling automatic watches and routinely receive compliments on the appearance of the watches. What those who only SEE the watches do not know is how wearer-friendly they are.... Se mer
Företaget har svarat
You'll purchase a blue watch and they will send you a black one. They will aknowledge their mistake and offer an exchange or a partial refund. Once you accept their offer they will change their min... Se mer
Very easy to complete my transaction. The watch I ordered arrived as scheduled and the communication was good through the delivery process. Great looking watch at a very reasonable price.
Företagsinformation
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Skrivet av företaget
Stührling is a watchmaker rooted in a tradition of craftsmanship, innovation, and accessible luxury. With a design philosophy that blends classic horology with modern engineering, Stührling creates timepieces that are both visually striking and functionally reliable. Each watch is thoughtfully designed to reflect precision, detail, and a strong sense of character—making it more than just an accessory, but a statement on the wrist. Our collections span a wide range of styles, from refined dress watches to bold sport and dive models, as well as intricate automatic skeleton designs that showcase the artistry of mechanical movement. Whether powered by automatic or quartz movements, every Stührling timepiece is built with a commitment to quality and performance. We believe luxury should be attainable. By streamlining our process and focusing on direct-to-consumer accessibility, we are able to offer exceptional value without compromising on design or craftsmanship. This approach allows our customers to experience high-quality timepieces at a fraction of traditional retail pricing. Beyond the product, Stührling is committed to customer satisfaction, offering dedicated support and service to ensure every customer feels confident in their purchase. From everyday wear to special occasions, our watches are designed to elevate every moment.
Kontaktuppgifter
20th Street 449, 11215, BROOKLYN, USA
- 7188405760
- service@stuhrling.com
- www.stuhrling.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 55 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great watches for amazing price
Great watches for amazing price.
Got 2 of them already and looking to purchase more.
New watch band
Quick delivery; the replacement watch band is the same pattern and color as the old band.
even though i couldn't get the full…
even though i couldn't get the full free warranty replacement, offering me a significantly discounted option was helpful. Thank you!

Svar från Stührling Original
Avoid! Did not receive item or refund!
This company have been nothing but stress since we purchased from them in January. The watch was that we ordered was 'returned to sender' having not made or through customs due to huge fees. The return address that they listed on parcel was in New Jersey but they claim that was incorrect and not where they sent the parcel but they refuse to raise this with DHL they simply keep saying 'when we receive it, we will refund it' and 'this is the last we will say on the matter' which I have never heard from customer services before in my life. It is their responsibility to ensure the correct return address is on the parcel and they have the receipts from sending so can simply argue this with DHL who they used in order to resolve it! Ultimately we did not receive a watch that they sent, yet 7 months later we are still waiting for our £300 refund! Do not but from them, they are an absolute joke and extremely unhelpful!
No Warranty on junk products
I have owned several Stuhrling watches over the past 5 years and found the quality to be decent for the cost. Look great but quality has decreased exponentially over past couple years. I received the Skeleton watch for X-mas after my previous Skeleton suddenly stoped keeping time.
The quality of the new was is absolutely terrible. I wore it twice and the hands spun around and it would only grind when I tried to wind.
I sent it back twice as they supposedly have a warranty. They sent back the faulty watch without repair.I asked to replace with new Skeleton and customer service very rudely declined. I still own 3 other Stuhrling watches but would never buy or recommend their products to anyone! Junk with terrible customer service and no warranty!! BUYER BEWARE!
esthétiquement jolies , mais fonctionnellement une catastrophe
au vu du tarif , je suis déçu par plusieurs points (et pourtant j'en possède 3), les bracelets ,en soit disant crocodile, ne tiennent pas plus d'un an , le système automatique est très fragile, casse sur 2 montres ,sur trois que je possède (réparations prohibitives , presque le prix de la montre ) , et enfin l'ajustement de l'heure est plus qu'approximatif , une avance beaucoup et l'autre retarde .
Bref au vu du tarif en constante augmentation , cherchez plutôt une montre de meilleur qualité

Svar från Stührling Original
Montre de mauvaise qualité,elle prends…
Montre de mauvaise qualité,elle prends l'eau au bout de 3 mois,le fabriquant me dit que le verre est fendu donc la garantie ne s'applique pas,trop facile car j'ai envoyée une photo et il n'y à n'y rayure n'y choc sur le verre,eviter cette marque acheté sur showroom

Svar från Stührling Original
Rotating bezel/dial on the watch detached unexpectedly
The rotating bezel/dial on the watch unexpectedly detached from the watch case. The wacth has not been subjected to any impract or misuse that reasonable cause such a failure. This appears to be a manufacturing or assemble defect. I have been satisfied with this watch until this incident. I would appreciate one of the following resolutions 1) A full refund or B) A replacement watch of the same model or equivalent value. I can provide photos of the detached bezel/dial , proof of purchase or any other details to process the claim. This shoudl be under warranty. Look forward to your prompt response. Thanks,Keith

Svar från Stührling Original
Amazing Value For Money
Just purchased the Stuhrling Valencia 4070 day date which has a lovely case and a beautiful silver dial with day date functions.Gorgeous fluted bezel and batons on dial. Nice two tone strap.If Stuhrling could add a little weight and quality to the strap and clasp like the Raymond Weil freelancer then this would be some watch.I really like it though and great value for money.
After wearing the watch for a while now the strap is fine. It’s just a small issue with the fold over clasp which needs improving so it’s a bit tighter and doesn’t move so much. Highly recommended watch especially at the price.

Svar från Stührling Original
The watch is as advertised and of good…
The watch is as advertised and of good quality, it looks good and is keeping good time

Svar från Stührling Original

Svar från Stührling Original
The quality and the looks of the…
The quality and the looks of the watches are great but had a couple of issues with the slide adjustment. It was to hard to open and on another one of the pins holding the face on came out.

Svar från Stührling Original
Sent these folks a watch...thinking…
Sent these folks a watch...thinking they would call me back and would negotiate. Instead they said they fixed the watch, a watch a KC firm said they could not touch, and sent it back to me. Quick, efficient, GREAT experience.

Svar från Stührling Original
Initially sent the wrong item
Initially sent the wrong item, but everything was corrected and correct strap was sent with no issues.

Svar från Stührling Original
Great Support!!!
I contacted Stuhrling about a band replacement, but what I received was an entirely new case and band, now my watch looks brand new. I've also bought another Stuhrling watch since then. I'm staying a customer.

Svar från Stührling Original
I am a returning customer that appreciates quality and a strong customer experience.
I am a returning customer. I have been so pleased with your product - that I wanted more. I enjoy the design, build quality and customer experience of Stührling. I will be back for more in the future.

Svar från Stührling Original
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