Stührling Original Omdömen 

162
•
TrustScore 3.5 av 5

3,4

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Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Le problème est le SAV. 89 euros de frais et près de 40 euros d envoi aux USA avec des documents douaniers à remplir fastidieux qui m ont fait renoncé. J ai été vite remboursé des 89 euros payés par... Se mer

Betygsatt 5 av 5 stjärnor

I have purchased three Stuhrling automatic watches and routinely receive compliments on the appearance of the watches. What those who only SEE the watches do not know is how wearer-friendly they are.... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

You'll purchase a blue watch and they will send you a black one. They will aknowledge their mistake and offer an exchange or a partial refund. Once you accept their offer they will change their min... Se mer

Betygsatt 5 av 5 stjärnor

Very easy to complete my transaction. The watch I ordered arrived as scheduled and the communication was good through the delivery process. Great looking watch at a very reasonable price.

Företagsinformation

  1. Klockbutik
  2. också i
  3. Urmakare

Skrivet av företaget

Stührling is a watchmaker rooted in a tradition of craftsmanship, innovation, and accessible luxury. With a design philosophy that blends classic horology with modern engineering, Stührling creates timepieces that are both visually striking and functionally reliable. Each watch is thoughtfully designed to reflect precision, detail, and a strong sense of character—making it more than just an accessory, but a statement on the wrist. Our collections span a wide range of styles, from refined dress watches to bold sport and dive models, as well as intricate automatic skeleton designs that showcase the artistry of mechanical movement. Whether powered by automatic or quartz movements, every Stührling timepiece is built with a commitment to quality and performance. We believe luxury should be attainable. By streamlining our process and focusing on direct-to-consumer accessibility, we are able to offer exceptional value without compromising on design or craftsmanship. This approach allows our customers to experience high-quality timepieces at a fraction of traditional retail pricing. Beyond the product, Stührling is committed to customer satisfaction, offering dedicated support and service to ensure every customer feels confident in their purchase. From everyday wear to special occasions, our watches are designed to elevate every moment.


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

162 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 55 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,4

Alla omdömen

(162)

58 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

even though i couldn't get the full…

even though i couldn't get the full free warranty replacement, offering me a significantly discounted option was helpful. Thank you!

4 juni 2026
Logotyp för Stührling Original

Svar från Stührling Original

We’re delighted that you appreciate the style, elegance, and value of our watches. Your support means a great deal to us!

Betygsatt 1 av 5 stjärnor

Avoid! Did not receive item or refund!

This company have been nothing but stress since we purchased from them in January. The watch was that we ordered was 'returned to sender' having not made or through customs due to huge fees. The return address that they listed on parcel was in New Jersey but they claim that was incorrect and not where they sent the parcel but they refuse to raise this with DHL they simply keep saying 'when we receive it, we will refund it' and 'this is the last we will say on the matter' which I have never heard from customer services before in my life. It is their responsibility to ensure the correct return address is on the parcel and they have the receipts from sending so can simply argue this with DHL who they used in order to resolve it! Ultimately we did not receive a watch that they sent, yet 7 months later we are still waiting for our £300 refund! Do not but from them, they are an absolute joke and extremely unhelpful!

16 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No Warranty on junk products

I have owned several Stuhrling watches over the past 5 years and found the quality to be decent for the cost. Look great but quality has decreased exponentially over past couple years. I received the Skeleton watch for X-mas after my previous Skeleton suddenly stoped keeping time.
The quality of the new was is absolutely terrible. I wore it twice and the hands spun around and it would only grind when I tried to wind.
I sent it back twice as they supposedly have a warranty. They sent back the faulty watch without repair.I asked to replace with new Skeleton and customer service very rudely declined. I still own 3 other Stuhrling watches but would never buy or recommend their products to anyone! Junk with terrible customer service and no warranty!! BUYER BEWARE!

7 januari 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

esthétiquement jolies , mais fonctionnellement une catastrophe

au vu du tarif , je suis déçu par plusieurs points (et pourtant j'en possède 3), les bracelets ,en soit disant crocodile, ne tiennent pas plus d'un an , le système automatique est très fragile, casse sur 2 montres ,sur trois que je possède (réparations prohibitives , presque le prix de la montre ) , et enfin l'ajustement de l'heure est plus qu'approximatif , une avance beaucoup et l'autre retarde .
Bref au vu du tarif en constante augmentation , cherchez plutôt une montre de meilleur qualité

1 januari 2026
Omdöme utan inbjudan
Logotyp för Stührling Original

Svar från Stührling Original

Thank you for taking the time to share your experience and for being a longtime Stührling customer. We're sorry to hear that your watches have not met your expectations, particularly regarding the straps, movement performance, and timekeeping accuracy.

While automatic watches may require periodic servicing and can vary slightly in accuracy depending on usage and wear, the issues you've described are certainly not the experience we want our customers to have. We also understand your concerns regarding repair costs and long-term durability.

We appreciate your honest feedback, as it helps us continue improving our products and services. If any of your watches are currently experiencing issues, we encourage you to contact our service team at service@stuhrling.com. We'd be happy to review your situation and see how we can assist.

Betygsatt 1 av 5 stjärnor

Montre de mauvaise qualité,elle prends…

Montre de mauvaise qualité,elle prends l'eau au bout de 3 mois,le fabriquant me dit que le verre est fendu donc la garantie ne s'applique pas,trop facile car j'ai envoyée une photo et il n'y à n'y rayure n'y choc sur le verre,eviter cette marque acheté sur showroom

1 juni 2026
Omdöme utan inbjudan
Logotyp för Stührling Original

Svar från Stührling Original

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration.

We would like the opportunity to review your case further. If you haven't already done so, please reach out to our service team at service@stuhrling.com

We value our customers and are committed to providing the best support possible. We look forward to hearing from you and assisting further.

Betygsatt 1 av 5 stjärnor

Rotating bezel/dial on the watch detached unexpectedly

The rotating bezel/dial on the watch unexpectedly detached from the watch case. The wacth has not been subjected to any impract or misuse that reasonable cause such a failure. This appears to be a manufacturing or assemble defect. I have been satisfied with this watch until this incident. I would appreciate one of the following resolutions 1) A full refund or B) A replacement watch of the same model or equivalent value. I can provide photos of the detached bezel/dial , proof of purchase or any other details to process the claim. This shoudl be under warranty. Look forward to your prompt response. Thanks,Keith

7 maj 2026
Logotyp för Stührling Original

Svar från Stührling Original

Thank you for bringing this to our attention. We sincerely apologize for the issue you experienced with your watch. While situations like this are very uncommon, we understand how disappointing it can be when a product does not meet expectations.

We're pleased that we were able to resolve this matter by providing a replacement watch, and we appreciate the opportunity to make things right. Customer satisfaction is extremely important to us, and we're grateful for your patience and cooperation throughout the process.

Thank you for choosing Stührling, and we hope you enjoy your replacement watch for many years to come.

Betygsatt 4 av 5 stjärnor

Amazing Value For Money

Just purchased the Stuhrling Valencia 4070 day date which has a lovely case and a beautiful silver dial with day date functions.Gorgeous fluted bezel and batons on dial. Nice two tone strap.If Stuhrling could add a little weight and quality to the strap and clasp like the Raymond Weil freelancer then this would be some watch.I really like it though and great value for money.
After wearing the watch for a while now the strap is fine. It’s just a small issue with the fold over clasp which needs improving so it’s a bit tighter and doesn’t move so much. Highly recommended watch especially at the price.

2 juni 2026
Omdöme utan inbjudan
Logotyp för Stührling Original

Svar från Stührling Original

Thank you for your thoughtful review! We're delighted to hear you're enjoying your Valencia 4070 and appreciate its silver day-date dial, fluted bezel, and two-tone bracelet. We also appreciate your feedback regarding the bracelet and clasp quality—insights like yours help us continue to improve our products. We're thrilled that you feel the watch offers great value for money, and we thank you for choosing Stührling!

Betygsatt 5 av 5 stjärnor

Quality products with outstanding value…

Quality products with outstanding value also

21 april 2026
Logotyp för Stührling Original

Svar från Stührling Original

We truly appreciate your support! It means a lot to hear that you’re happy with the quality and value we strive to deliver with every Stührling watch. Thank you for being part of the Stührling family!

Betygsatt 5 av 5 stjärnor
Logotyp för Stührling Original

Svar från Stührling Original

Thank you so much for the great review! We’re so happy to hear you love both the price and your new Stührling watch. Enjoy your beautiful new timepiece, and thank you for being part of the Stührling family!

Betygsatt 4 av 5 stjärnor

The quality and the looks of the…

The quality and the looks of the watches are great but had a couple of issues with the slide adjustment. It was to hard to open and on another one of the pins holding the face on came out.

20 april 2026
Logotyp för Stührling Original

Svar från Stührling Original

Thank you for your feedback and for your support. We’re glad to hear you’re enjoying the look and overall quality of the watches, though we’re sorry to hear about the issues you experienced with the slide adjustment and pin. That’s certainly not the experience we want for our customers. Please reach out to us at service@stuhrling.com and our team will be happy to assist in getting this resolved for you.

Betygsatt 5 av 5 stjärnor

Sent these folks a watch...thinking…

Sent these folks a watch...thinking they would call me back and would negotiate. Instead they said they fixed the watch, a watch a KC firm said they could not touch, and sent it back to me. Quick, efficient, GREAT experience.

30 april 2026
Omdöme utan inbjudan
Logotyp för Stührling Original

Svar från Stührling Original

Thank you for sharing your experience! We’re so glad we could get your watch repaired and back on your wrist. Our team always does its best to restore every timepiece whenever possible, and we’re thrilled we could exceed expectations. We truly appreciate your kind words about the quick and efficient service

Thank you for choosing Stührling!

Betygsatt 5 av 5 stjärnor

Initially sent the wrong item

Initially sent the wrong item, but everything was corrected and correct strap was sent with no issues.

24 mars 2026
Logotyp för Stührling Original

Svar från Stührling Original

Thank you for your patience and understanding! We sincerely apologize for the initial mix-up, but we’re very happy we were able to quickly correct the issue and get the right strap to you without further problems. We truly appreciate your support and hope you continue enjoying your Stührling timepiece!

Betygsatt 5 av 5 stjärnor

Great Support!!!

I contacted Stuhrling about a band replacement, but what I received was an entirely new case and band, now my watch looks brand new. I've also bought another Stuhrling watch since then. I'm staying a customer.

1 april 2026
Logotyp för Stührling Original

Svar från Stührling Original

Thank you! We’re glad our team could go above and beyond to get your watch looking like new again. We truly appreciate your continued support and are thrilled to have you as a returning customer.

The Stührling Team

Betygsatt 5 av 5 stjärnor

I am a returning customer that appreciates quality and a strong customer experience.

I am a returning customer. I have been so pleased with your product - that I wanted more. I enjoy the design, build quality and customer experience of Stührling. I will be back for more in the future.

27 mars 2026
Logotyp för Stührling Original

Svar från Stührling Original

Thank you for being a returning customer. Your continued trust in our design and craftsmanship means a great deal to us. We’re honored to be part of your collection and look forward to what you choose next.

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