Stressless® UK Omdömen 

2 324
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We purchased our two recliners and footstools from Housing Units of Hollingwood. We were able to choose the finishes of both material and wood which we thought was a bonus. We have found the recliners... Se mer

Betygsatt 5 av 5 stjärnor

We saw our Stressless chair and stool in Stokers Furniture Store . The stresslass range is amazing with many different styles and sizes of chair to choose from . Top class quality leather and style .... Se mer

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Betygsatt 3 av 5 stjärnor

Wanted stresslless chairs for years what a disappointment after delivery. Beautifuly made but so uncomfortable. The angle before the electric back inclnes s too acute, after only I day we both had ac... Se mer

Betygsatt 5 av 5 stjärnor

Excellent initial contact, superb service and delivery. All people invloved could not have been more helpful. Date given for delivery was honoured, in fact the chairs arrived at least 10 days early, w... Se mer

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Företagsinformation

  1. Möbeltillverkare

Skrivet av företaget

Ekornes is the largest furniture manufacturer in the Nordic region and owns such brand names as Ekornes®, Stressless® and Svane®. Stressless® is one of the world’s most famous furniture brands. Products are manufactured in Norway and marketed across large parts of the world by a network of national and regional sales companies. Ekornes vision is to be one of the world’s most attractive suppliers of furniture for the home. Ekornes Ltd cover the UK & Ireland. Stressless. The Innovators of Comfort.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 90 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(2 324)

263 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Extremely comfortable furniture

I purchased a leather sofa, chair and footstool from Stressless via one of their stockists. The furniture is extremely comfortable and the quality and finish are exceptional.

3 april 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Ms. Gorst,

Thank you for your amazing feedback, it is very much appreciated!

Betygsatt 1 av 5 stjärnor

We purchased a Stressless Paloma - big mistake!!

We purchased a Stressless Paloma 2-seater electric recliner settee for £5K+ through Hunters of Derby and received item 3rd February 2026. Payment was made in full prior to delivery. On the 4th day, I contacted Hunters as the settee had a fault on the left side cushion pad. An agent for Stressless came 10 days later, declined to sit on the settee to experience the issue, but visually examined it stating there was nothing wrong, claiming Stressless would say the customer preferred to sit on that side of the settee resulting in the compression of the cushion pad filling!! We had only had the item for 4 days!! Stressless declined to rectify it and sent a report to Hunters stating this. Hunters came to see the settee, stating he couldn't see anything wrong with it, in spite of me telling him that everyone who had sat on the sofa had made the same comment of something being wrong with the cushion pad. Hunters agreed to have the settee cushion pad "repaired", by replacing the filling at their expense. The earliest this filling was available from Stressless was middle of May. Totally unacceptable!! Should be called "Stressful". Product not worth the money. I would advise anyone considering buying this to look elsewhere for a better product. Now waiting to have settee repaired so we can use it. :-(

4 februari 2026
Omdöme utan inbjudan
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Smith,

Thank you for taking the time to leave us your feedback. We are sorry to know that you are not fully satisfied with the comfort of the sofa and the service you have received. We understand how frustrating it must be to feel that your concerns have not been fully resolved.
We will continue to monitor the production and shipping of the replacement parts and keep the retailer updated on the delivery timeline. We are sorry that you have had reason for complaint, and we regret that we are unable to offer an alternative

Betygsatt 5 av 5 stjärnor

Arrived on time and assembled promptly

Arrived on time and assembled promptly. Very comfortable!

25 mars 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Ms Francis
Thank you for your sharing your experience, we really appreciate it. We are happy to know you are enjoying the comfort of your Stressless furniture

Betygsatt 5 av 5 stjärnor

Really pleased with my medium size…

Really pleased with our purchase ofmedium size Stressless Consul and footstool in dove grey My wife is petite height and perfect fit for her
Very comfortable , swivel is ideal and easy to recline slightly just by leaning back

29 mars 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr McDonald
Thank you so much for taking the time to leave us your amazing feedback. We are very happy to know that you and Mrs McDonald are now enjoying the style and comfort of your Stressless chair

Betygsatt 5 av 5 stjärnor

Stressless not restless!

Extremely comfortable and stylish chairs. A joy to relax in.

26 mars 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr Stewart

Thank you so much for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your Stressless chairs.

Betygsatt 5 av 5 stjärnor

The chair I purchased was a replacement…

The chair I purchased was a replacement for a well worn chat of the same design.
Perfectly happy thank you.

26 mars 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Sue
Thank you so much for your positive feedback we truly do appreciate your loyalty to the brand

Betygsatt 5 av 5 stjärnor

TOP QUALITY PRODUCT.

Great product and great service from supplier.

24 mars 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Good afternoon
Thank you for taking the time to leave us such amazing feedback. We really appreciate it

Betygsatt 5 av 5 stjärnor

Delivery was on time

The delivery men were very good. They gave the chairs a thorough inspection and pointed out a couple of possible problems.

24 mars 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr Simpson
Thank you for taking the time to leave us your positive feedback and hope you are enjoying the comfort of your Stressless chairs.

Betygsatt 4 av 5 stjärnor

Lovely chairs

Lovely chairs, superbly comfortable. Minor issue with broken glide ring which rather took the shine off the purchase. On the positive side repairs were quickly arranged.

22 mars 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Paul,
Thank you for taking the time to leave us your feedback. We are very happy to know that you are now enjoying the style and comfort of your Stressless chair!

Betygsatt 4 av 5 stjärnor

Looks Quality

Too early to say about wearability but the quality looks very good and when delivered it was well packaged.

21 mars 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Pickett,
Thank you for sharing your experience, we really appreciate it!

Betygsatt 5 av 5 stjärnor

Great product

Great product, helpful staff, quick and efficient delivery.

12 mars 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Marian,

Thank you for your positive feedback, we really appreciate it!

Betygsatt 1 av 5 stjärnor

Having only had the sofa for 6 days the…

Having only had the sofa for 6 days the leather is all wrinkled. I Have contact furniture shop where I bought this sofa they stated that this was normal. I do not agree after only 6 days use in a single person home. Further action will be taken. Photos available.

17 mars 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Ms Naik

Our apologies for the delay in acknowledging your review . We are sorry to know that you are not fully satisfied with the quality of the sofa. In line with the Consumer Rights Act 2015; any faults should be reported to the Stressless retailer of purchase, as that is with whom the Contract of Sale was made. If you wish to contact us at consumersupport.uk@stressless.com with details of your retailer we will be happy to liaise with them on this issue

Betygsatt 5 av 5 stjärnor

Expensive but the best

From visiting Potburys to order to accepting delivery the process was smooth. We have tried various makes of chair over the years none come close to Stressless for comfort the previous ones we had were 16 years old and starting to show their age

12 mars 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. Finch,
Thank you for sharing your experience, we really appreciate it!

Betygsatt 1 av 5 stjärnor

Bought a 3 seater & 2 seater Buckingham…

Bought a 3 seater & 2 seater Buckingham leather stressless sofa from Arthur Llewelyn Jenkins about 7 years ago had problems with seats sinking in first few months, which were renewed. Now have 5 seats that you have to put cushions on because they have all sunk eventually found one of there repair companies in England to replace them at a cost of £250 + for each seat last year. We were originally told they would last a lifetime with the guarantee. Now find it’s only a 1 year guarantee never worth the money there are only 2 of us so not overused. They are now so uncomfortable having to go out and buy new settee’s

17 mars 2026
Omdöme utan inbjudan
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Robert,
Thank you for taking the time to leave us your feedback. We are sorry to know that you are disappointed with the foam settlement on the Buckingham sofas.
The internal mechanism of the sofa is guaranteed for 10 years from the delivery date. This covers the Plus™ system (reclining system with the glide bars under the seats) and the internal metal frame and springs.
All electrical components (motor, heating, and massage functions) in the Power™ system are guaranteed for 5 years from delivery.
The battery in the Power™ system is guaranteed for 2 years from delivery.
The leather covering (including stitching and zippers) is guaranteed for 1 year.

However, neither guarantee covers problems caused by normal wear and tear. This includes things like settling, foam compression, stains, heavy soiling, abrasion, tears, burns, or accidental damage.

Betygsatt 5 av 5 stjärnor

Friendly and helpful staff

Sales staff and delivery drivers went above and beyond. The chairs are great and so comfortable. So easy to recline also, just lie back and the chairs go with you.

8 mars 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mrs. Parsons,
Thank you for sharing your experience, we really appreciate it!

Betygsatt 3 av 5 stjärnor

Issue re two chairs ordered but only…

Issue re two chairs ordered but only one initially made available for delivery. No big deal in the scheme of things just not very efficient.

6 mars 2026
Logotyp för Stressless® UK

Svar från Stressless® UK

Dear Mr. James,

We are sorry to hear that only one of your chairs was initially made available for delivery, this is not the smooth experience our retail partners and ourselves aim to provide. While we are glad the issue was resolved, we completely understand how the delay could feel inefficient and we appreciate your feedback.

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