Star Register Omdömen 462

TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I bought the Twin Star package as a wedding gift! Out of the 2 gifts I purchased, I was most excited for this one. I will be honest I ran into some snags after ordering but the team was fast ( with in... Se mer

Betygsatt 5 av 5 stjärnor

I am very happy with the service.. they got back to me in a timely manner after I emailed with a question.. they also had my stars and all the paperwork ready by the end of the day. I would definitel... Se mer

Betygsatt 1 av 5 stjärnor

I ordered the most expensive package for my partner and was very excited for the plaque to deliver. It showed as delivered on their site but it never arrived. I emailed them and still have not gotte... Se mer

Betygsatt 5 av 5 stjärnor

Star Registry is without a doubt one of the Best companies I've ever dealt with. They have Outstanding customer Service and I'll be buying another star name in the near future because I just found... Se mer

Företagsinformation

  1. Presentbutik

Informationen kommer från olika externa källor

As the official registry of star names. We give you the ability to name a star in the Official Registry Receive Personalized PDF Certificate + 4 piece gift kit Constellation Star Visible To Naked Eye In United Kingdom Receive the gift in under 48 hours


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

462 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(462)

15 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Happy with the customer service and how helpful they were

I paid for mine and did it weeks ago and still haven’t received anything.

*Edit* thankful for the help I received after my review. Not sure why I had a hard time getting it on my end, but they were very helpful and on top of getting everything fixed and sent to me. And patient with me as well. On top of my first order, I ended up doing two more. Another star and the twin star set as Christmas gifts and am so happy with my purchases! I can’t wait to see the expressions on the peoples faces that I bought them for! Definitely recommend!

12 december 2021
Omdöme utan inbjudan
Logotyp för Star Register

Svar från Star Register

Hi Kassandra, I can see you placed an order under this name and gave the email address gavinandkassi@gmail.com as a delivery - we sent the order to you at this address on Oct 28th - can you reach out to me on dean@starregister.org so I can see why you didn't receive this.

Betygsatt 5 av 5 stjärnor

I truly loved how easy it was to be…

I truly loved how easy it was to be able to name a star after my bf. I also as very happy with how quickly they got my digital certificate and constellation picture for where the star was all sent to me so quickly.

9 december 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I bought a star a couple of weeks ago…

I bought a star a couple of weeks ago they where very fast with getting everything set up for me and had everything I asked for definitely a legitimate company and very great full for there services definitely will use them again top notch company.

9 december 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM!!! No proper communication!!

Edit #4- This is my last edit as this company has horrible customer service. My email information has been sent in the Facebook message. I've also sent ANOTHER email as this company contacted my father (who the gift was for) threatening him. No product was received. No product lawfully exists. I will fight this company with all I have even if it's just on principle alone. For anyone who uses this company take a look at spacelegalissues website to see the validity of their fraudulent product!
Edit #3- Email was sent on Dec 2nd!
Edit #2- COMPLETE SCAM. Star is not actually legally named! The coordinates can not ve found without their own "app". Star is not registered with the The International Astronomical Union which is the only place it can legally be registered!
No one is responding anymore to my messages. They do not have a customer service number because this is beginning to become upsetting. Starting to believe this is a scam....
Edit*** I did not send an email about tracking or the package as I was getting ignored on Facebook and was TOLD that I would be contacted after I sent all my information. I was NOT. At this point I am beyond upset. To see my messages read and not responded to is beyond horrible customer service! Sent an email today since thats what seems to be needed even though messenger worked just fine with the first response I received.

1 december 2021
Omdöme utan inbjudan
Logotyp för Star Register

Svar från Star Register

Hi Ivory, I see your messages on Facebook, but can not find any emails from you. can you let me know what email you used and I'll look into this?

Edit** Ivory, we of course would happily assist and make sure you're left happy, however as mentioned we had no contact from you, however I do appreciate you tried reach us on Facebook - can you email me on dean@starregister.org and I'll make sure you're taken care of? Just mention your name in the email.

Betygsatt 1 av 5 stjärnor

DO NOT ORDER

Ordered August 5th. My friend still hasn't received their package and it is now October 6th. I've sent 9 emails, got a response once on September 4th and nothing since. I still want the package to be sent and I was told an investigation would happen to ensure the delivery of the package. I have received no updates and mostly just copy paste answers now visa messenger and in email. Really dissatisfied with the customer service. There is no reason I'd have to send 9 emails and still receive no response. to get no response after sending various emails over a 1 month period from the first reply is ridiculous. I can't in good conscience recommend this company. This seems super scammy to me. Extremely disappointed. I was told by them that I would still receive my order as it was likely lost in the mail. So yes, I still expected to receive it after waiting over 2 months and never getting it and they also told me they would launch an investigation to FIND the package. I was notified that I would get an update once they launched an investigation and I was completely ignored. I essentially only got 1 copy pasta response from someone and majority of other attempts to have further communications regarding the package and the issue I had. I was more than happy to pay for what I ordered but I wasn't even given options at all. I said I hadn't received it yet and they instantly just refunded when I honestly would have preferred to just get what I paid for to begin with. I had no opportunity to ask for anything

6 oktober 2021
Omdöme utan inbjudan
Logotyp för Star Register

Svar från Star Register

The customer was refunded in full when order did not arrive - the reason it did not arrive is because UPS could not access their property. Customer still expected goods to be delivered after payment was fully refunded to them.

We informed the customer that even thought they received a full refund, that UPS will likely try redeliver her items.

We engaged with this customer and have done everything possible we could have including refunding her in full, however issues her mail service has accessing her property is out of our control.

Betygsatt 3 av 5 stjärnor

I was thrilled to receive this as a…

I was thrilled to receive this as a gift from my husband but I cannot find an app or website to allow me to locate the star 😞

25 september 2021
Omdöme utan inbjudan
Logotyp för Star Register

Svar från Star Register

Hi Jessica, it's here: https://starregister.org/central-star-register.php

Betygsatt 1 av 5 stjärnor

Would rather give 0 stars

Would rather give 0 stars! Purchased for 34$ for the email but I also wanted the free gifts so contacted them and they said I needed to add the 55$ for those gifts. I did as it’s was for my daughter in law because my son passed. Says you get certificate plus 4 gifts… DID NOT! No photo album, no software! Just the certificate and map where the star is! None of the gifts the picture misleads you to believe you will get! I could have printed it out myself for the 34$, the card stock they printed is NOT worth an additional 55$! Find another company! Misleading to get more money out of you!

18 september 2021
Omdöme utan inbjudan
Logotyp för Star Register

Svar från Star Register

Hi, We are very sorry for your experience here - however our website clearly explains what you receive and that our upgrade is an additional cost - not only on our homepage but throughout the checkout. All the items the reviewer claims they never received are included in a download in the email that was sent - Kim please reach out to orders@starregister.org and we can go through this with you if you need assistance.

Betygsatt 1 av 5 stjärnor

Fraudulent Company!!

My significant other wanted to commemorate a loved one who recently passed away. She attempted to purchase a star from this "company" and was charged on her credit card, but never received any confirmation regarding her purchase (eg, confirmation e-mail, digital package). She reached out to the "company" via e-mail who admitted to not being able to find her order.

She attempted to dispute this claim with her bank, but this "company" sent a fraudulent response claiming they had rendered the appropriate services.

This "company" is a SCAM- stay away! To think they would do this to someone who is trying to honor a loved one. DISGUSTING behavior. Would give negative stars if I could.

27 augusti 2021
Omdöme utan inbjudan
Logotyp för Star Register

Svar från Star Register

As we explained to this customer , the order was not made with us but another company. Hence us being unable to find her order

Betygsatt 4 av 5 stjärnor

I ordered this and was pleasantly…

I ordered this and was pleasantly happy. However I would like to see an app that allows someone to observe the night sky with a phone and find the star. My significant other was very thrilled about her star!!

25 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A friend of mine lost both of his…

A friend of mine lost both of his parents and I bought him a star named after them it brought tears to his eyes and came on the day they were celebrating the life of his parents he was able to have it shown off at the gathering... Thank you for giving him that opportunity to receive a gift of his parents shining down on him and his babies forever this is the perfect surprise for someone to enjoy always

21 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

just awesome

I wanted to buy my mom a star as a gift for her birthday, so this came in handy. No better way to express your love towards another.

4 juli 2021
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer