You guys are shameless people who are running a scam casino which allow players to use bonus and deposit their hard earned money but not let them withdraw if they win. What a shame to say a player can... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Changing review from 4 to 5 out of 5 stars.... Super fast service and response, plus great casino and great game play,.... they are not locally based but they definitely outperform and expone... Se mer
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Springbok Casino has a large variety of games. The promotions are amazing. I love the match deposit bonuses and of course the free bonus spins. Promotions are tops and the customer service Live... Se mer
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I've only experienced good things on this site but what keeps me from making real money deposits are the big deposits required .This in the eyes of an amateur casino games player,trying to win money... Se mer
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Företagsinformation
Skrivet av företaget
Springbok Casino is South Africa’s leading online casino, offering a secure, fun, and locally-tailored gaming experience since 2012. With a strong focus on South African players, it brings a uniquely Mzansi vibe to the world of online entertainment. Players can enjoy over 350 high-quality games, including slots, progressive jackpots, and classic table games like blackjack, roulette, and poker. Powered by Real Time Gaming (RTG), the platform delivers smooth gameplay with excellent graphics across both desktop and mobile devices. Springbok Casino is fully optimised for mobile gaming, giving players the freedom to spin and win on the go. Whether you're using Android, iPhone, or Windows, the site runs seamlessly, with no compromise on quality or game variety. The casino supports safe and convenient banking, with local payment options such as EFT, credit/debit cards, and even Bitcoin. All transactions are processed in South African Rands (ZAR), making deposits and withdrawals simple and straightforward. New players can claim up to R11,500 in welcome bonuses, and regular promos include 300% match offers, cashback, and free spins. It’s all designed to keep the excitement going and help players get more out of every bet. With a solid reputation for fast payouts, 24/7 customer support, and fair play, Springbok Casino is a trusted favourite for players across the country.
Kontaktuppgifter
Sydafrika
- www.springbokcasino.co.za
Viktig information
3,8
Bra
310 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast service
23 juli 2024
Omdöme utan inbjudan
Svar från Springbok Casino
Hi Reghardt, thank you for your awesome rating and feedback. We are happy to hear that you were satisfied with our fast service. Enjoy the casino and best of luck in the games! 🎰🍀
Springbokcasino.co.za is the only…
Springbokcasino.co.za is the only online casino that you never win on! There slots are extremely Rigged free spins are Rigged all is just Rigged don't lose your money to these scammers. I've been trying for months and lost a big amount and at the end of the day I don't even have one winning to show for it. These guys are extremely extremely bad stay away!
22 juli 2025
Omdöme utan inbjudan
Svar från Springbok Casino
Hi again Juandre. We’re sorry to hear you’re disappointed. We understand it’s frustrating not to see the results you were hoping for, but we assure you that many players enjoy fair wins and good entertainment with us.
Our support team is always available to look into your concerns - please don’t hesitate to reach out directly.
Svar från Springbok Casino
Hi Cyrelle. Thank you for your shout-out and the awesome rating. We are glad you enjoy our casino. Have fun and best of luck! 🍀
Svar från Springbok Casino
Hi Christopher. Thank you for your amazing review. 🎉We are happy to hear that you like our games and the bonuses. Have fun and good luck! 🎰
Payout request failed
I requested a payout, but couldn't get it because my account needed to be verified. I submitted all documents, but my verification failed and my account put under review. I am on various gambling sites and this never happened to me. All my documents are legit. They are scammers looking for a reason not to pay out.
3 juli 2025
Omdöme utan inbjudan
Svar från Springbok Casino
Hi Riandi. Thank you for your feedback. We were not able to locate your account based on your Trustpilot name. If you need help or more information, please get in contact with our Support team directly. We take account verification and security very seriously, and our goal is always to protect our users and comply with regulatory requirements. Thank you for your understanding.
Good good worx guys..!!*#
29 juni 2025
Omdöme utan inbjudan
Svar från Springbok Casino
Hi Schalki. Thank you for the nice, encouraging words. We are happy to hear you are satisfied with our site. Have fun and good luck! 🌟
bad communication, slow response
i requested a payout which was rejected by your company, stating that my account needs to be verified. i forwarded all the documents to them as requested
as from that time not any one has responded to me yet
i also asked for my email address to be updated, which has not been done. they take your deposits very easily, but when it comes to responding or communication, this company is not on par
20 juni 2025
Omdöme utan inbjudan
Svar från Springbok Casino
Hi Wanda. Thank you for your feedback, and we're sorry to hear about your experience.
To clarify, account verification is a standard requirement for all players before any withdrawal can be processed. Upon checking, we noticed that the most recent activity on your account was in 2019, and we have not received any recent emails from your registered address.
If there’s a possibility you’re referring to a different account or email, please reach out to our support team directly - we are also available in Live Chat. For security reasons, we strongly advise against creating multiple accounts.
We’d be happy to look into this further and assist you directly.
SHOCKING PROCESSESS ON PAYOUTS AND…
SHOCKING PROCESSESS ON PAYOUTS AND CUSTOMER EXPERIENCE
I have been with Springbok casino for over 6 years on and off. Recently I have experienced a downward service:
PAYOUTS
First they payout a max of R25pw, excluding weekends and public holidays. so you wait 48hours thereafter, it goes under review for another extended time, thereafter you get paid R25kpw maximum cashout
After receiving R25Kpw, they change your max cashout to R3kpw, and extend the date for another week before you can withdraw R3kpw, prolonging your payout to another 6 weeks
during the pending 48hours on withdrawals:
They stop you from doing deposits, now I question the intelligence of this as they loose money by blocking the client from doing deposits hence loosing money
They remove all your free spins, and stop you from claiming any further deposits, including your free R850 you due from taking up their bonuses.
If you win more than your max cashout limit, they remove the balance instead of letting you earn comp points on the funds you cant withdraw
SPRINGBOK CASINO
Call themselves the number 1 casino in South Africa, but they have done little or nothing to create a pleasant experience for clients when it comes to their prolonged, and inconsistent processes. I have not once received a call from the VIP host though considered a VIP. How do VIPs get treated with far less benefits than a non VIP player.
VERY DISAPPOINTING I recently won R30k, they paid R25, and now i wait a full week before i can do a withdrawal, and get paid R3K over 6 weeks.
NOT SOUTH AFRICA'S NUMBER ONE CASINO.
ZARBET Pays within 24 hours over R50K instantly,
They do nothing to change improve their processes, they prolong payouts, they block you form deposits, and one get the "Springbok reserves the rights" in their terms and conditions. They refuse to find a solution, and state that those are their terms and conditions, with no efforts to improve the customers experience. They do not pay you out if you want to close your account, so you have to wait 6 weeks to be paid out before you can close your account. No efforts to retain the customer.
23 juni 2025
Omdöme utan inbjudan
Svar från Springbok Casino
Hello Rita. Thank you for your feedback and for being a loyal player over the years. We're sorry to hear about your recent frustration.
Our withdrawal processes and limits are clearly outlined in our terms and are designed to ensure secure, fair play for all users. Bonus restrictions during pending withdrawals are standard policy and not intended to cause inconvenience.
We understand your concerns and would like to assist you directly. Please contact our support team so we can review your account and address this properly.
Svar från Springbok Casino
Hi George. Thank you for your great review! We are thrilled to hear you enjoy our games and find the site easy to use. If you ever need help with anything, we are there to help. Happy gaming!
Springbok casino is a well established…
Springbok casino is a well established gambling site
20 juni 2025
Omdöme utan inbjudan
Svar från Springbok Casino
Hi Shaun. Thank you for your awesome review. We are glad to have you as part of our community. Good luck in the games! 🍀
I enjoy playing at Springbok Casino
I enjoy playing at Springbok Casino. My little break during the day!
20 juni 2025
Omdöme utan inbjudan
Svar från Springbok Casino
Hi Christine. Thank you for your review. We are proud to be there to entertain and relax you. Wishing you lots more fun sessions! 🎰🌟
Reviews are great - hope you use the feedback to improve and keep improving your customer experience
This is great, happy that you guys care l about our experience as players👌🏽
I generally have a good time playing here but there are a few things that annoy me:
- always having to complete the withdraw funds form and filling out bank head office addresses and swift codes every time…you guys already have the information and I doubt big banks move the HO premises frequently (they’re probably still at the same address they were 10years ago)
- when coupons say “redeemable with any deposit from R25 or Rxx” but your deposit options don’t allow smaller increments. It’s always R87 or R150 min deposit… or some other long winded method. So we can’t deposit R25 using our cards - why? Other online places accept deposits using cc or dc as low as R10!
16 juni 2025
Omdöme utan inbjudan
Svar från Springbok Casino
Hi Spin Kween. First of all - awesome name 😍🎰👸
Thanks so much for the great review and for sharing your feedback - we really appreciate it!
We’re glad to hear you’re enjoying your time with us.
Regarding the withdrawal form, we are going to consider your idea.
As for deposits, you’re right that card methods have fixed minimums. However, we do offer Lightning Bitcoin, which allows deposits from as low as R25 - a great option for redeeming those lower-value coupons, and it is really not too complicated to use.
Thanks again for your support and for helping us improve!
Winnings !!!
Winnings !!!! Springbok are the best when it comes to winnings!!!
10 juni 2025
Omdöme utan inbjudan
Svar från Springbok Casino
Hi Zelna. Thank you for your great review. We're so happy to hear you're enjoying your winnings - great to know you're having a fantastic time. Good luck and keep it going! 🎉
Awesome casino I love it
Awesome casino I love it ! Username is MrWela and best local online casino
11 juni 2025
Omdöme utan inbjudan
Svar från Springbok Casino
Hi there. Thank you for your great review! We are thrilled to hear that you enjoy our casino. Wishing you a happy gaming session and lots of fun :)
Svar från Springbok Casino
Hi Llewellyn. We're sorry to hear about your frustration and truly understand how disappointing it can be when things don’t go as expected. That said, our terms and conditions - including the rule about using multiple free bonuses consecutively - are in place to keep things fair for all players.
We strive to make these guidelines as clear as possible, but we know things can be missed. If anything is ever unclear, our support team is always available to help clarify. We appreciate you taking the time to share your thoughts.
that springbok is the best casino ever every time i log in lobby jackpot love it thanks springbok
over ten years now springbok and you have allways done the right thing by me because its patrons are family thanks again springbok /paultas
4 juni 2025
Omdöme utan inbjudan
Svar från Springbok Casino
Thank you so much for your heartfelt words, Paultas! We're honored to have had you with us for over ten years - it truly means the world to us. Knowing you feel like part of the Springbok family is exactly what we aim for. We're thrilled you enjoy the lobby jackpots and appreciate your loyalty and trust. Thanks again for being such a valued part of our community! 💚
The session was brutal
The session was brutal, but at the same time, fun. Hope for better luck next time
2 juni 2025
Omdöme utan inbjudan
Svar från Springbok Casino
Hi Izak. We’re glad you had some fun, even if the session was tough. Wishing you the best of luck next time—hope it’s a winning one! 😉🍀
Games operate well
Games operate well, hours of fun at times, always a little extra
3 mars 2025
Omdöme utan inbjudan
Svar från Springbok Casino
Hi Conrad. Thank you for your great review. We appreciate you being part of our community and wish you many more fun times in our casino! 🌟
Not always keen to do payouts take very…
Not always keen to do payouts take very long to get
1 januari 2025
Omdöme utan inbjudan
Svar från Springbok Casino
Hello AJ. Thanks for your feedback. We understand payout speed is important and are always working to keep things smooth and timely. If you ever experience delays, our support team is happy to help.
You wait forever for your payout
You wait forever for your payout. Alotmof other casinos takes but a couple of hours to complete your payout.
31 maj 2025
Omdöme utan inbjudan
Svar från Springbok Casino
Hi Regardt. Thanks for your review. We’ve checked your account and can confirm your withdrawal was processed today. We always aim to complete all requests as quickly as possible. Thank you for your patience, and congratulations on the winnings!
Detta är Trustpilot
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