Spiritmotorcompany Omdömen 

178
•
TrustScore 3 av 5

3,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had an excellent experience with Spirit Motor Company, and I would especially like to thank Archie for his outstanding service. He was professional, helpful and attentive throughout the proc... Se mer

Betygsatt 5 av 5 stjärnor

Very helpful and friendly staff. Jade (the best-looking salesman I have encountered!) went out of her way to keep in touch with me, notified me when the firm acquired another car I might be interested... Se mer

Betygsatt 1 av 5 stjärnor

STAY AWAY - Haven't even purchased a car. Member of staff Jade seemed great untill she bombarded me with calls and messages when I told her I would get back to her. She was telling me she needs to ma... Se mer

Betygsatt 1 av 5 stjärnor

Absolutely shoddy. I paid £100 to reserve a vehicle. The vehicle was not available and I was pushed from pillar to post trying to arrange a viewing. Given the runaround numerous times. The salesman Ar... Se mer

Företagsinformation


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

178 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 4 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,1

Alla omdömen

(178)

52 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great experience

I saw this car for sale, so I called in to have a look at it. The salesman Ayo was great, he took me out for a test drive, and said he would give me 12 months MOT so the tyres would need replacing. When I collected the car it was all polished with the new tyres fitted. All round great experience.

4 februari 2025
Omdöme utan inbjudan
Logotyp för Spiritmotorcompany

Svar från Spiritmotorcompany

Dear John,

Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.

If there’s anything more we can do for you, please let us know. We look forward to serving you again!

Betygsatt 5 av 5 stjärnor

Aliyah is extremely helpful and always…

Aliyah is extremely helpful and always keeps you updated making the whole process pain free and some what enjoyable I would definitely use this Dealership again five star service.

5 februari 2025
Omdöme utan inbjudan
Logotyp för Spiritmotorcompany

Svar från Spiritmotorcompany

Dear Johnathan,

Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.

If there’s anything more we can do for you, please let us know. We look forward to serving you again!

Betygsatt 1 av 5 stjärnor

Abhorrent people.

Cowboy company. They cut corners when selling cars, lie, ignore phone calls and sell unsafe vehicles. The car I was sold has multiple issues. They sold me a car that is being held up by zip ties underneath. I made many requests for repairs but was lied to. Even a simple job of fixing a horn when they were supposed to do it before they gave me the car, it is still not done.

1 september 2024
Omdöme utan inbjudan
Logotyp för Spiritmotorcompany

Svar från Spiritmotorcompany

Dear Cheyenne,

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Providing excellent service is our priority, and we’d like to make things right.

Please reach out to us at admin@spiritmotorcompany.co.uk so we can better understand the issue and work towards a resolution.

We appreciate your input and hope to earn back your trust.

Betygsatt 1 av 5 stjärnor

Horrible experience with this company

Horrible experience with this company.

Pressure you into writing a good review before you leave with the car.

Purchased a vehicle and had to bring it back within 5 minutes, given a courtesy car whilst repairs were being done but was never given a time scale for when the work would be completed. Over the weekend I’d managed to speak with a few people who had purchased cars from this company and every single person advised me to run. I got in contact with spirit to let them know I wasn’t going ahead with the purchase and I would like my part ex back along with the rest of my deposit money but Sani then tried to pressure me into keeping the car telling me there’s nothing wrong with it and it was a minor repair and he’s provided me with a complimentary 12 months warranty, which if you read reviews and speak with people you’ll know it isn’t worth the paper it’s written on. After explaining again I did not want the car I was informed my part ex had been taken to Leigh and they’re unsure if they can get it back, my job depends on a car but Sani thought this was ok because I still have the courtesy car anyway. I am in utter disbelief at the way I was spoken to over the phone and never have I experienced such little to non existent customer service from a company in my life.

I will continue to post my experience until this situation is resolved and I have my part ex back along with the rest of the deposit money OR the full deposit money back if I can’t get my part ex.

It’s only a matter of time before these scammers are closed down for good and I will take any legal route needed if necessary.

Companies like this should never under estimate the power of social media as it took me under 15 minutes to contact 3 different people who had purchased a car from this place so I can only imagine if this was shared far and wide just how many people would come out of the woodwork with the same experience.

19 januari 2025
Omdöme utan inbjudan
Logotyp för Spiritmotorcompany

Svar från Spiritmotorcompany

Dear Amy,

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Providing excellent service is our priority, and we’d like to make things right.

Please reach out to us at admin@spiritmotorcompany.co.uk so we can better understand the issue and work towards a resolution.

We appreciate your input and hope to earn back your trust.

Betygsatt 5 av 5 stjärnor

spirit motor company

Came in to buy a car Ayo was amazing and overall helpful and knowledgeable every question I asked he gave me the direct answer too easy to work with and really took care of me

9 januari 2025
Omdöme utan inbjudan
Logotyp för Spiritmotorcompany

Svar från Spiritmotorcompany

Dear Morgan,

Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.

If there’s anything more we can do for you, please let us know. We look forward to serving you again!

Betygsatt 5 av 5 stjärnor

Excellent service

I had a really good experience with the company. I dealt mainly with Amir who was brilliant, very helpful, made sure everything was right with the car and i was happy with the service. The manager was also very nice on the phone and in person, gave me a deal i was happy with and overall cannot fault them. Happy with the car, so far no problems.

6 januari 2025
Omdöme utan inbjudan
Logotyp för Spiritmotorcompany

Svar från Spiritmotorcompany

Dear Nicola,

Thank you for your wonderful review! We’re thrilled to hear you had a great experience with Amir. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.

If there’s anything more we can do for you, please let us know. We look forward to serving you again!

Betygsatt 5 av 5 stjärnor

Really friendly staff who go the extra…

Really friendly staff who go the extra mile for you .. had a small issue with the car I purchased and called them and spoke to Mohammed who went out of his way to make sure all issues were dealt with and rectified. Cannot fault the whole team who are really friendly and helpful… good job guys (and girls) 👍

4 januari 2025
Omdöme utan inbjudan
Logotyp för Spiritmotorcompany

Svar från Spiritmotorcompany

Dear Graham,

Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.

If there’s anything more we can do for you, please let us know. We look forward to serving you again!

Betygsatt 5 av 5 stjärnor

The service received from Spirit was…

The service received from Spirit was exceptional from start to finish, local customer very happy will be returning,

2 januari 2025
Omdöme utan inbjudan
Logotyp för Spiritmotorcompany

Svar från Spiritmotorcompany

Dear Rob,

Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.

If there’s anything more we can do for you, please let us know. We look forward to serving you again!

Betygsatt 5 av 5 stjärnor

Ayodele was a great help from the…

Ayodele was a great help from the moment I walked through the door and talked me through all options and everything about the car I wanted to view.

12 december 2024
Omdöme utan inbjudan
Logotyp för Spiritmotorcompany

Svar från Spiritmotorcompany

Dear Alex,

Thank you for your wonderful review! We’re thrilled to hear you had a great experience with Ayodele. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.

If there’s anything more we can do for you, please let us know. We look forward to serving you again!

Betygsatt 5 av 5 stjärnor

Audi A4 Avant

Bought my A4 avant from there and had the best customer service. Found a few issues but we negotiated the price. Really helpful people and would recommend 👌 top service. ☆☆☆☆☆

2 december 2024
Omdöme utan inbjudan
Logotyp för Spiritmotorcompany

Svar från Spiritmotorcompany

Dear John,

Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.

If there’s anything more we can do for you, please let us know. We look forward to serving you again!

Betygsatt 1 av 5 stjärnor

Avoid at all cost

Avoid at all cost, lie and tell you they have done work and havent

28 oktober 2024
Omdöme utan inbjudan
Logotyp för Spiritmotorcompany

Svar från Spiritmotorcompany

Dear Neil,

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Providing excellent service is our priority, and we’d like to make things right.

Please reach out to us at admin@spiritmotorcompany.co.uk so we can better understand the issue and work towards a resolution.

We appreciate your input and hope to earn back your trust.

Betygsatt 1 av 5 stjärnor

Absolutely shocking

Absolutely shocking, sold us a car with a radio that wasnt working, told us to book it in with there auto electrician who said he couldn't fix it and then told us they wouldn't replace it, we paid over the odds for the car and it needed a timing belt, 3 tyres and body work repair that they agreed to do but did a piss poor job as the paint doesn't match, argument for not replacing the radio was because there was this made up hidden cost of a safety check (never heard such a thing) that they did free of charge, they even got that wrong because there was two MOT failure faults on it. I'm glad this is just a temporary 18 month car because when we are ready to get a newer more expensive car at least we won't be fooled by these con men, we've already sussed them out.

23 september 2024
Omdöme utan inbjudan
Logotyp för Spiritmotorcompany

Svar från Spiritmotorcompany

Dear Stuart,

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Providing excellent service is our priority, and we’d like to make things right.

Please reach out to us at admin@spiritmotorcompany.co.uk so we can better understand the issue and work towards a resolution.

We appreciate your input and hope to earn back your trust.

Betygsatt 5 av 5 stjärnor

Great service Great car

Everybody was helpful, there was no pressure on the sale. I had no car in mind and Wayne helped me find a car suited for my needs

28 november 2024
Omdöme utan inbjudan
Logotyp för Spiritmotorcompany

Svar från Spiritmotorcompany

Dear Liam,

Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.

If there’s anything more we can do for you, please let us know. We look forward to serving you again!

Betygsatt 5 av 5 stjärnor

Made a recent purchase here and Hannah…

Made a recent purchase here and Hannah was amazing with helping me.

15 november 2024
Omdöme utan inbjudan
Logotyp för Spiritmotorcompany

Svar från Spiritmotorcompany

Dear Olivia,

Thank you for your wonderful review! We’re thrilled to hear you had a great experience with Hannah. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.

If there’s anything more we can do for you, please let us know. We look forward to serving you again!

Betygsatt 5 av 5 stjärnor

Welcoming and great customer service.

Welcoming and great customer service.
Hannah was very helpful with everything. GREAT purchase.

8 november 2024
Omdöme utan inbjudan
Logotyp för Spiritmotorcompany

Svar från Spiritmotorcompany

Dear Consumer,

Thank you for your wonderful review! We’re thrilled to hear you had a great experience with Hannah. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.

If there’s anything more we can do for you, please let us know. We look forward to serving you again!

Betygsatt 5 av 5 stjärnor

Great experience with all the guys at…

Great experience with all the guys at spirit motor company,Very friendly and professional service, My car was ready to collect before I thought and I’m very happy with it..Thank you spirit motors.

26 november 2024
Omdöme utan inbjudan
Logotyp för Spiritmotorcompany

Svar från Spiritmotorcompany

Dear Andy,

Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.

If there’s anything more we can do for you, please let us know. We look forward to serving you again!

Betygsatt 5 av 5 stjärnor

Excellent service from start to finish

Excellent service from start to finish, nothing was to much trouble will buy from spirit again

9 november 2024
Omdöme utan inbjudan
Logotyp för Spiritmotorcompany

Svar från Spiritmotorcompany

Dear Wayne,

Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.

If there’s anything more we can do for you, please let us know. We look forward to serving you again!

Betygsatt 5 av 5 stjärnor

Great service

Great service, they have changed

25 november 2024
Omdöme utan inbjudan
Logotyp för Spiritmotorcompany

Svar från Spiritmotorcompany

Dear Yuveshan,

Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.

If there’s anything more we can do for you, please let us know. We look forward to serving you again!

Betygsatt 5 av 5 stjärnor

Excellent customer service from all the…

Excellent customer service from all the team. Let me test drive 2 vehicles and gave me all the time to choose and decide. Would fully recommend spirit motor company to my family and friends.

21 november 2024
Omdöme utan inbjudan
Logotyp för Spiritmotorcompany

Svar från Spiritmotorcompany

Dear Kss,

Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.

If there’s anything more we can do for you, please let us know. We look forward to serving you again!

Betygsatt 5 av 5 stjärnor

Very Nice Team

26 november 2024
Omdöme utan inbjudan
Logotyp för Spiritmotorcompany

Svar från Spiritmotorcompany

Dear Zubair,

Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.

If there’s anything more we can do for you, please let us know. We look forward to serving you again!

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