The staff at the end of the phone were really helpful. delivery took 4 business working days to arrive from SCOTLAND to the midlands on the economy option.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The collection company messed up and there was a delay, and our customer was threatening to cancel the order. What mattered was that when I rang Speedshift I got hold of someone straight away, who wor... Se mer
I needed to return a metal shed. I thought pallet meant that Speedshift provided a pallet for my parcels to be collected. Customer service charged me an admin fee for canceling. Told me I should have... Se mer
It's very rare in this mad world of logistics and make sure that promises are kept. After using countless courier companies who promise you that deadlines will be meet and consistently let y... Se mer
Företagsinformation
Skrivet av företaget
Speedshift Logistics Ltd are experienced logistics handlers for your pallet and parcel freight throughout the UK and Europe. For a free quotation, get in touch! We operate a Pallet Collection and Delivery service from anywhere in the UK and delivered all over the world from a top UK Pallet Courier company. If you require a more specialist freight delivery service, please contact us now. The networks that we use are formed from independent freight shipping operators around the world with unsurpassed local knowledge. All members belong to the Road Haulage association and abide by its terms. In total Speedshift has a fleet of over 7,000 vehicles at its disposal - probably unmatched by any single carrier delivering across Europe and the rest of the world.
Kontaktuppgifter
PO Box 676, Swansea, SA1 9NQ, Swansea, Storbritannien
- 01792 464806
- sales@speedshift.co.uk
- www.speedshift.co.uk
4,3
Utmärkt
794 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Credit where is is due
Credit where is is due. This company is doing well. No issues at all.
13 januari 2024
great company alway on time with good…
great company alway on time with good communications a ++++++++++++++++++
12 januari 2024
Great drivers and his helper
Great drivers and his helper. Got the machine into the workshop without any problem. On time and a quick delivery. Good communication.
11 januari 2024
Didn’t come on the day they said so had…
Didn’t come on the day they said so had to stay in 2 days. Couldn’t leave the pallet out as the weather was terrible
12 januari 2024
Svar från Speedshift Logistics
Sorry about this but collections in some remoter parts of Scotland can take a little longer on the economy service. As you said the weather was also terrible and it was the first day back in the New Year as well. Bit of a harsh review considering the circumstances. The pallet was collected and delivered safely. Our depot covering AB postcodes should really have called you in advance.
Didn't know what to expect and was…
Didn't know what to expect and was apprehensive as I've never needed to send a big parcel before. But the customer service was excellent, they even provided a pallet for my delivery to a notoriously fussy company when it came to returns. I had my refund back with no issues thanks to the Speedshift time. Thank you guys
12 januari 2024
5 star service excellent service
30 december 2023
MGB V8 Axle delivery
I was recommended by the supplier to use your company, I would definitely use you again and recommend you to friends, an excellence service that solved my logistics problem, well done and keep up the good work!
27 december 2023
Do better
Communication was sub- satisfactory leading to a day wasted waiting indoors for a pick up. I then had to chase the company up the following day to discover when they were going to pick up. Really not good enough for the cost of the service
On reading your reply, I have to clarify. I rang to find out that there were stipulations on how the tiles were to be presented. The tiles had been repackaged exactly as they arrived, wrapped in the plastic sheeting and once requested, a photo was sent of this, the staff member then said they needed to be secured additionally to the pallet to avoid slippage. I told her i would do this, no mention of rope from me as that would have been inadequate, they were actually secured with good quality duct tape wrapped round the sheeted packaging and pallet. Having done so I waited to hear from the logistics staff member who I was told would contact me the following day. No word till I rang the office in the morning to discover that another picture was required of the parcels being secured to the pallet. I understand it was not done maliciously but there was inadequate communication and my time was wasted.
19 december 2023
Svar från Speedshift Logistics
You requested collection on the 18th. We phoned you at around 9am to check how well the tiles were packed as we have had many problems with tile returns. We were told the tiles were wrapped and tied with rope which isn't really enough. We requested images from you to make sure the goods were safe to send. Sadly by the time the images had come over the 11.45 cut off time had passed hence the pallet being collected the following day. We are recommended by Total Tiles, Better Bathrooms and Victorian Plumb due to our attention to detail.
Missed sold the item
28 december 2023
Svar från Speedshift Logistics
This was not miss sold! We send a disclaimer out to people shipping engines. They must be drained of all oil and packed correctly. Also the person shipping the engine will be liable for cleanup charges. These are industry standard. The fact you refused to accept the disclaimer makes us wonder if your engine was correctly drained and palletised.
Excellent Service 👍
28 december 2023
Brilliant
Booked last minute before Christmas cut off and was here the day after brilliant service only thing that would be good is a tracking system so you know when it's going to be delivered after being picked up
28 december 2023
Prompt assistance
11 december 2023
Great communications..
Great communications..
Arrived as planned... and we're dowediky away... fan service.
21 december 2023
Paying for a specific collection date…
Paying for a specific collection date seems a bit pointless if they don't turn up. I'm self-employed & can ill afford spending 8 hrs freezing in my workshop waiting for a driver not to turn up. That's twice in a row & they don't care when you tell them. Last time I'll ever use them.
14 december 2023
Great service from speedshift as always
17 december 2023
Good customer service
10 december 2023
Amazing service
Amazing service, so helpful and nothing to much effort from their telephone staff to the couriers making the collection. Would definitely recommend!
9 december 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.