The staff at the end of the phone were really helpful. delivery took 4 business working days to arrive from SCOTLAND to the midlands on the economy option.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The collection company messed up and there was a delay, and our customer was threatening to cancel the order. What mattered was that when I rang Speedshift I got hold of someone straight away, who wor... Se mer
I needed to return a metal shed. I thought pallet meant that Speedshift provided a pallet for my parcels to be collected. Customer service charged me an admin fee for canceling. Told me I should have... Se mer
It's very rare in this mad world of logistics and make sure that promises are kept. After using countless courier companies who promise you that deadlines will be meet and consistently let y... Se mer
Företagsinformation
Skrivet av företaget
Speedshift Logistics Ltd are experienced logistics handlers for your pallet and parcel freight throughout the UK and Europe. For a free quotation, get in touch! We operate a Pallet Collection and Delivery service from anywhere in the UK and delivered all over the world from a top UK Pallet Courier company. If you require a more specialist freight delivery service, please contact us now. The networks that we use are formed from independent freight shipping operators around the world with unsurpassed local knowledge. All members belong to the Road Haulage association and abide by its terms. In total Speedshift has a fleet of over 7,000 vehicles at its disposal - probably unmatched by any single carrier delivering across Europe and the rest of the world.
Kontaktuppgifter
PO Box 676, Swansea, SA1 9NQ, Swansea, Storbritannien
- 01792 464806
- sales@speedshift.co.uk
- www.speedshift.co.uk
4,3
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Excellent service
Excellent service, driver extremely helpful, would definitely recommend.
8 december 2023
I placed the order on Tuesday
I placed the order on Tuesday. the pallet was to be collected on Wednesday. I was away on holiday. A week later I got an email from Speedshift asking what the dimensions of the pallet are. Shock. I should add that when ordering, the pallet dimensions and weight are specified. No professionalism.
P.S
The company did not pick up the pallet, which had been waiting for a week, and then the company tries to shift the blame in response to me. Shock!100% the company asked me about the dimensions after a week via email. There was no question about where the pallet would be taken from!
6 december 2023
Svar från Speedshift Logistics
We tried 6 times to phone you. We left voicemails and sent you an email. We were NOT just trying to contact you to find out the size. The collection was from a self storage place. We also ring to check availability. We do this to avoid our customers having to pay a failed collection fee. I am sure that if we had just turned up without checking and the goods weren't ready you would have been most upset with an extra charge!
I would give you 12 out of 10
I would give you 12 out of 10 , tremendous service and price , complements to you at speedshift
And also your collection and delivery drivers , nothing was a bother and they smiled which is a big plus these days .
Thank you
6 december 2023
Avoid avoid avoid!!
Avoid avoid avoid!!! Terrible service. Attempted to collect pallet for us but premises closed at 3pm so they charged me £42 collection fee which was fine so paid it then they decided to turn up at the premises after 3pm yet again knowing full well they closed at 3 only to be told I have to pay another 42.00 fine and that they wouldn't collect my pallet until I'd paid yet another fine after them knowing full well the premises closed at 3pm. Scammers trying to obtain money from people by deliberately turning up when business was closed. This was booked 21st Nov and it was 4th Dec and still hadn't collected my goods, wouldn't recommend at all !! Oh and when I told them to forget the whole travesty they wouldn't refund all of my collection money they only agreed to refund for half so I'm over £110 out of pocket and no collection has been made. Shocking service. Avoid !!!
3 december 2023
Svar från Speedshift Logistics
There were no additional notes placed when this job was first booked. Nothing to advise us the place closed at 3pm. We are not scammers - the charge would have been applied by the collecting depot which, in this case, is a member of the UPN pallet network. We will investigate further as to what you alleged happened on the following collection attempt.
SENT OUT 2 PALLETS ON TWO DIFFERENT…
SENT OUT 2 PALLETS ON TWO DIFFERENT OCCASIONS. GOODS DAMAGED BOTH TIMES . STAFF DIDNT CARE AT ALL TO SORT IT OUT
1 december 2023
Svar från Speedshift Logistics
The reason you were charged twice was because you asked for the pallet to be delivered to a different address AFTER it was collected. The pallet had already got to the delivery depot so it had to go right back through the system all over again. You did agree to this extra charge.
Really helpful driver
Really helpful driver, very friendly service.
Swift and easy pallet collection. First Class!
30 november 2023
Svar från Speedshift Logistics
Thanks for the great review
issue solved
Some depots are better than other and some drivers are rude but not all of them. Had an issue recently but John sorted out my issue and will therefore continue my business with them. Never had a problem before this and think they are a good company. Thanks for putting it right
25 november 2023
Engine was damaged I have to do a full…
Engine was damaged I have to do a full refund to the customer lost £600
22 november 2023
Svar från Speedshift Logistics
I have checked our system and we don't appear to have received any notification from your self or anyone else mentioning any damage? All goods are insured and if the delivery note was signed as damaged we can submit a claim. Be aware though that there are time limits to claims.
Brilliant service every time
Brilliant service every time. Cheapest around and great insurance for shipping engines
22 november 2023
Good service with Speedshift
Good service with Speedshift, customer service is good over the past three years. Cheaper than the alternatives, Palletline the main competitor I also find provide worse customer service and send tricky drivers from their hauliers that need a Lot of hand holding when loading pallets.
18 november 2023
I've never sent anything on a pallet… I sent an engine 400 miles with no problems
I've never sent anything on a pallet before. I needed to get an engine from SW to Glasgow and I was terrified. I wasn't putting it on the pallet and it was important that it was prepared correctly for its journey.
Once I'd paid I got a very scary email to say that if it leaked I'd be fined, and all sorts of provisos and conditions. But I'd paid and I had to hope it would be OK?To be honest communication from SpeedShift wasn't great. The engine wasn't picked up when they said it would be and no one got in touch. But it was picked up and delivered safely with no issues. And it was a very fair price. I don't know if it made any difference but I paid extra and insured it well, maybe it was better looked after. I also didn't rush it so that it could fit in with other peoples schedules. So I managed to get an engine on pallet delivered nearly 400 miles away for about £130. Great value. Thank you!
24 augusti 2023
fast fiendly service & excellent prices
17 november 2023
V GOOD SERVICE
16 november 2023
Good service
15 november 2023
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