Absolutely brilliant service. Had been told by two high street opticians that my glasses could not be mended and Spec-Care defied that expectation and returned my revived specs within a week. Couldn't... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent friendly and fast service - I was most impressed. Glasses fixed in under an hour, very reasonably priced repair which came with a 6 month guarantee. Will be recommending to friends espec... Se mer
Sent in pics of broken glasses, immediately received quote back confirming Gold Service would cover repairs. Sent glasses on the Monday had them back on the Friday, same week, delivered by DHL and i... Se mer
I have used this company twice now - once to repair my son's expensive sunglasses and this year to repair my expensive prescription sunglasses when Boots and Specsavers weren't able to. Both times on... Se mer
Företagsinformation
Skrivet av företaget
We are the only UK glasses repair centre who are dedicated to the fitting, repairing, and reconditioning of glasses. Trusted by the optical trade for over 20 years, we work directly with independent opticians and the public to keep your eyewear looking and fitting great.
Kontaktuppgifter
Unit 8 Kingfisher Court, Pinhoe, EX4 8JN, Exeter, Storbritannien
- 01392460806
- info@speccareservices.co.uk
- www.speccareservices.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Glasses were returned with new lenses…
Glasses were returned with new lenses to my full satisfaction. Only criticism is the time it took. I had to chase after a couple of weeks. I feel the supplier could have communicated better.
Overall, a positive experience
A very reliable business
Swift response to queries, great value for money, quick service and posting and the reconditioning craftmanship for both polishing and fixing the broken hinge is as good as one can hope. Thank you or your help. It's the second time I'm using Spec-Care service over the years and I'm sure it won't be the last. Overall, a very reliable service
Fantastic service
Fantastic service, Having sent the glasses back and forth for various reasons due to the glasses not taking the ptosis prop. The guys at spec care didn’t hesitate to help and rectify the issues. I PERSONALLY HIGHLY RECOMMEND.
Absolutely brilliant service
Absolutely brilliant service, sent 4 pairs for repair, they updated the request as I'd picked gold and it wasn't deemed necessary, all 4 set of glasses look brand new. And they were incredibly fast.
Repairing unrepairable glasses.
Sent in pics of broken glasses, immediately received quote back confirming Gold Service would cover repairs. Sent glasses on the Monday had them back on the Friday, same week, delivered by DHL and insured - peace of mind.
Very pleased with the repair and reconditioning of the glasses - haven't stopped wearing them since getting them back. My local opticians said glasses hinges were unrepairable. Spec-Care worked their magic resulting in my £400 prescription glasses being brought back to "like new" in terms of fit and function. Highly recommended.
Excellent customer service
Excellent customer service, very professional, very responsive to follow up questions, quick turnaround and exceptional quality for the work carried out.
Excellent service
Extremely pleased with the service I received. I filled in the enquiry form, completed it and sent it back. Received a quote very quickly, price was reasonable so sent off my glasses. Within two days I received my glasses back, mended. Fast efficient service. Job well done. Would highly recommend.
Overall very good
Overall very good - I did have one small problem but it was fixed free of charge although I did have to pay for postage.
Added 03/04/25 - However I have today received a refund for postage so great service and 5 stars
Amazing communication & great service
Amazing communication and great service,
i sent my cartier glasses from outside the UK.
Great experience. service was done on time. emails responded on time. trusted service provider.
Excellent Service
Excellent Service, quick response from emailed detail of repair required to glasses. Repair only took a few days, saved me a fortune not having to get new glasses. Would definitely recommend.
A brilliant service
A brilliant service.
I managed to break my glasses snapping the left handle. I first noticed just how highly rated Spec-Care are on Trust Pilot so I decided to try the service.
Speedy customer service response requested details on the problem then advised on the cost of repair,
The repair was excellent and the tracking service as I awaited their return was comforting.
I could not be happier to recommend Spec-Care.
Great service
Thank you, a great service, my favourite glasses mended and returned for a good price, really pleased with your service and will be telling all my friends.
The original manufacturer of my…
The original manufacturer of my sunglasses could not repair the broken nose bridge and were very unhelpful. I sent them off to be repaired and they came back looking excellent a week later.
A life saver for my broken specs
Excellent. I was very impressed with the whole experience from start to finish. Very efficient service. I would highly recommend Spec-Care and would definitely use again.
Service Above and Beyond
Initial repair was poor, with the glasses arriving back to me more broken than when they left. BUT upon being contacted the company were extremely apologetic and asked me to send them back again. The second repair was then carried out by senior personnel and the glasses returned fully operational. My payment for repair was also refunded in full, so all it actually cost me was the price of sending by special delivery (twice). I held off on review until the situation was resolved and would now recommend the company for glasses repair
Don't despair! Favourite Glasses Can & Will Be Fixed!
Had a pair of Twiggy Aurora glasses from Specsavers which the arm broke off. Glass frame now obsolete & Specsavers said couldn't be repaired even though the lenses were super digital they were not compatible with any other frame. I googled & found this company. Sent photos & received an invoice for work to be undertaken - Gold service. Sent glasses by registered on a Thursday & got back the following Tuesday by DHL which could be tracked. Really pleased with quickness & quality of work. Will be using again for my other glasses. So pleased that I have recommended to my friends & work colleagues.
Excellent service from start to finish
Excellent service from start to finish. I went to several repairers who all said my glasses could not be repaired. Spec care fixed it like new for a great price within a day!!
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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