Spartan Race Omdömen 304

I did a spartan race this past summer and enjoyed it. Only complaint was the confusion and lack of direction when I was getting ready to start my race. I didn’t know where to go. Otherwise, I enjoyed the experience and am signed up for another one this upcoming summer!

I purchased the Trifecta pass during the recent 2025 black friday/cyber monday "sale". What a mistake, the advertised sale was a $100 off the price, but during checkout they tacked on $24 in junk fees and another $80 when you went to register for events. Spartan has really gone down hill in recent years, between excessive junk fees, low quality finisher tees and no course innovation in years, I think the golden age of Spartan is over.

0 Stars! Terrible support, they don't even bother to help their customers. I need a medal and they don't even bother to send it to me, even though I offered to pay the shipping.
I got a promise a long time ago from a customer service representative who promised to send me the medal, after a long time and I've written to them many times, another employee comes back and says they can't send it!!!
How hard can it be to be nice and help me by sending that medal to me, and I even pay for the shipping BEFORE they send it to me.
I have over 600km to the nearest race next year, and they can't even promise me I can get a medal if I go there to ask if they have a medal, ridiculous!!!
I'll never participate in their races again!!!
I was also scammed by Spartan Denmark 5 years ago. Their race in Denmark was canceled and I never got my 1,000 DKK (155USD) back.

Extrêmement décevant, que se soit en terme d’organisation (énormément de retard), de sécurité déplorable, ou d’hygiène (zéro gobelet : on fait boire des dizaines de personnes au goulot de bouteilles de 5L sous prétexte d’écologie), le tout pour 150€ la place. Première et dernière fois

I pay 150€ for a race and didnt get results on my account . And the assistance on the website is a bot that cant help you at all .

I have been a spartan season pass holder for several years now and this year has been the absolute worst. I signed up for my pass last nov. or dec. and now 2 weeks into October and i still do not have my season pass gear. All i hear from spartan is that they are shipping as soon as they get the items and some of the sizes are very popular. needless to say i am pissed that i spent so much money on this and have had not recieved anything close to satisfaction on this issue.

This company has the worst customer service, if you can call it that, that I have experienced in years. Buyer beware! Their tech is problematic and they have no phone number when you need help. You can only send an online request and it takes weeks to get back to you. They then insult the intelligence of you and anyone you refer to sign up when their site doesn't work. THEY OFFER NO REFUNDS even when there are issues. I certainly do not feel like spending hundreds more on gear and travel when I don't even trust that I have a working entry. Do yourself a favor and do events with one of the many other options.

Pas d’organisation

Franchement, organisation catastrophique. Plus de 2h d’attente sous la pluie juste pour retirer un dossard, des ravitos quasiment vides (on se demande à quoi servent les 120€ du billet…), des “douches” qui ne sont en réalité que des tuyaux d’arrosage glacés, et des cabines de change à ciel ouvert. J’étais venu pour passer un moment fun avec mes amis, et l’organisation a totalement gâché l’expérience. À ce prix-là, c’est juste inadmissible. Spartan Race, vous vendez du rêve sur le papier, mais sur le terrain c’est une vraie désillusion.

Pas vu de ticket accompagnent lors de la réservation du ticket de mon conjoint
Je passe la matinée sous la pluie enceinte personne n’est là pour répondre aux questions sur place ni par mails évidemment! Honteux grosse arnaque car si on veut déplacer la course il faut payer encore et encore!!! Garer dans un champs de boue avec les pluie les voiture sont embourbées car la catastrophe !

Ich habe am Spartan Race in Kaprun teilgenommen. Abgesehen von einer super Stimmung und lauter positiven Menschen lässt die orgsnaisatipn sehr zu wünschen übrig. Ich habe den Beast gelaufen (21km). Am Ende waren es 27 km.. Es war eine sehr schlecht Verpflegung auf der zweiten Bergpassage. Man läuft 1200 Höhenmeter und hat eine Station wo es nur Wasser gibt, keine Riegel, kein Obst, etc.. (wo waren generell die Riegel von Optimium Nutritions?) zusätzlich waren zwischendurch bei einzelnen Stationen Riegel usw aus. Volunteers die kaum deutsch und englisch sprechen können.. das ganze steht bei einem Preis von 150-200€ nicht ansatzweise im Verhältnis..

We signed up in 2024 to do the DC event local to where we live and Spartan informed us after registering that they had to move it to a different weekend.

Since we could no longer make it due to schedule conflict, we requested a refund. Not only did they refuse to issue one, but they made us transfer to an event in 2025 that is far away and would require that we pay hundreds more for hotel, gas, pet care, etc. to get there and stay the weekend.

Flash forward to this year - I get injured and we reach back out to again say "hey things happen but this whole refund/transfer thing wouldn't be an issue if you didn't change the date on us". They still refuse to refund our money or let us transfer to another race without paying an extra $100-$200.

I'm astonished at the poor customer service these guys have, especially given how popular their races and brand have become. I enjoyed the one race I've done with them, but will NEVER be doing one again after this experience.

Ich versuche seit Wochen eine Rechnung für meinen Kauf zu erhalten und das ist einfach nicht möglich.

Spartan ist unter allem!

Participated in white water WI trail race 2025. Horrible experience, started 26 minutes late, electeolye drinks had powder in them and tasted horrible, no snacks except bananas, limited staff assistance, photos for the race are $30 after already overpaying for the race?
0/5 experience

Fun races but the customer service is so unforgivably bad and fills me with unquenchable rage. They are a screwed up company that lies and doesn't abide by their policies that are clearly spelled out in the checkout process. Thanks for robbing and screwing me on false pretenses in your transfer policy in checkout Spartan.

Spartan - GREAT idea, horrible execution at Austin 2025 this year. This was my first Spartan race, and I most likely won't be signing up for another one. I made some good memories with my team, but the lack of "swag" (this includes medals and shirts, some of the most basic swag at any race) and overall coordination was disappointing. Trying to get photos from the photographer was like pulling teeth since the "selfie" option on Spartan's website didn't work at all. I had to go direct to the third-party photographer, which thankfully gave me a more direct response after waiting for Spartan to respond after a full week. And even after a response with a 3-day "response time or else we'll consider it resolved," the Help team was still not helpful at all so I had to reopen another ticket. Not worth the hassle or price, IMO. Bright side: The volunteers were nice and very helpful!

My review is the same as everyone else on here. Unfortunately, their rating can’t go any lower than it already is, but I paid for a trifecta last year and broke my wrist, so I tried to get it transferred. They gave me a code a year later that expired in 72 hours. I missed the window for that, and they never sent another one. Good bye to my $300 that I paid for a ticket I never got to use. I paid again for the race this year and competed, but it will be my last since this is a scam in my book.

È vergognoso che ho acquistato una tripletta pass e la felpa con la maglietta in regalo che pubblicizzano non me l'hanno data né a Gubbio né a Cesenatico quando mi avevano detto che l'avrei trovata al primo evento disponibile ho scritto a Spartan Italia e mi ha detto di scrivere a Sparta in Europa Sparta in Europa mi dice di scrivere Sparta in Italia oggi a Cesenatico mi hanno detto che probabilmente me le spediranno dall'America. Deludente e dire poco ma questo è l'ultimo anno che farò le Spartan è una questione di principio

Last time I couldn’t race because my daughters communion landed on same
Day after I booked. They gave me a rebate to book Another race but never could make it since I broke my leg.
Was recovering this last year and made it a goal to accomplish one of these so I booked a race. Unfortunately having a set back and doctor ordered me to not do it to heal properly. They still won’t give me
A refund and make it impossible to switch to another race . Don’t even know if I’ll ever be able to compete again and they won’t send my
Money back. Absolute trash . I’d rather run in a neighborhood 5k that raises money for a good cause instead of corporate greed.

PAY ATTENTION TO EXTRA FEES!!! Signed up for some races and ended up paying a minimum of $45 for extra fees up to $106 of extra fees depend on the race. This race is already ridiculously expensive so just be ready to add at least another $45 if not more on top of the advertised price.