Spaces - 332 S Michigan Avenue Omdömen 

4
TrustScore 3.5 av 5

3,4

332 S Michigan Ave, Suite 800 & 900, 60604 Chicago, IL, US


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Staff, Staff, Staff! The staff always goes beyond the call of duty each and every time. The customer service, and attention to the guests needs is A 1. Not to mention the offices are always clean and... Se mer

Betygsatt 1 av 5 stjärnor

Think twice before renting from Spaces (Regus). Attempting to start a business lease at this location has been so frustrating, and so fraudulent. As entrepreneurs, we all know that basic expenses such... Se mer

Företaget har svarat


Företagsinformation

  1. Förmedling av kommersiella fastigheter

Skrivet av företaget

Spaces is a full service, creative working environment with a unique entrepreneurial spirit, where ideas develop, businesses build and relationships evolve.


Kontaktuppgifter

  • 332 S Michigan Ave, Suite 800 & 900, 60604, Chicago, IL, USA

  • 8554003575

3,4

Medel

TrustScore 3.5 av 5

4 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,4

Alla omdömen

(4)

539 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 1 av 5 stjärnor

Your Credit Score is @ Risk Here!

Think twice before renting from Spaces (Regus). Attempting to start a business lease at this location has been so frustrating, and so fraudulent. As entrepreneurs, we all know that basic expenses such as space rentals need to be clear, but it is not clear here, at all. While this is a really great location, in a lovely vintage building, the billing practices are truly medieval. 332 S. Michigan Ave used to be a WeWork building, but now it is owned by Regus; an entity that seems to have grown well beyond it's breeches, such that it cannot even manage basic billing practices with decorum. About six weeks ago, I signed a two year lease for a start date of March 1st, 2025 (big mistake). Less than one week after providing the two month retainer for over $900 to hold the office (they did not ask for 3 months, they asked for two), I was billed for a third month plus a late fee. I contested this, and their response was to tell me that my account was about to be sent to collections. What?! My leasing agent and the office manager attempted to intercede, and they both told me different things about whether that extra amount was actually due. The "helpdesk" on the Spaces website is total nonsense, and not helpful at all. It was confusing to the point of being blatantly fraudulent, and I am planning to contact the attorney general for Illinois. I did not agree to pay 3 month's rent to hold the little office, and contending with this level of fraud during the onset of the holiday season has been very disruptive. I have zero interest in developing my business in such an unethical and untrustworthy environment. In the lease they ask you to sign, they state they you cannot take them to court, and you cannot litigate; so, I guess I will just have to litigate via reviews, social media, and maybe, just maybe local officials will pay attention. Is it any wonder that entrepreneurship is not flourishing in the Windy City? Someone needs to start a class action law suit against Regus. During the tour, I noticed that the co-working kitchen was sloppy, messy, with a broken dish washer, and poorly maintained. However, I thought, hey, I am not here for kitchen space. But that on site mess should have been a warning of the much bigger financial mess that Regus likes to create for it's customers. This has been so, so stressful, and I cannot believe that just a few days after paying a retainer of nearly $1,000, I was threatened with collections. Regus must be a part of the globalist movement to kill small businesses. I bet Klaus Schwab owns IWG!

9 december 2024
Omdöme utan inbjudan
Logotyp för Spaces - 332 S Michigan Avenue

Svar från Spaces - 332 S Michigan Avenue

Hi Sarah,
I’m so sorry for your confusion with our billing.
We bill in advance and our invoices are made up of two different types of charges:
1. Recurring charges like your monthly office fee, parking, signage… These are billed in advance.
2. One-time charges like meeting rooms, photocopies, admin support… These are billed in arrears.
All your invoices are available in the Account section of your online account (myspacesworks.com) and payable upon receipt but no later than the 15th day of each month.
An initial invoice will be issued upon signing the agreement; it includes a 2-month retainer, an activation fee and the first month of service fee. That is what was billed to you even if your agreement starts on 01 March 2025.
We deeply apologise if your centre team or your salesperson didn’t clarify this to you.
The non immediate payment of the invoice with the March fee caused your account to be restricted and a late payment fee was charged. This matter is resolved now as we have credited this late fee, and the payment has been made.
Your current agreement will expire on 28 February 2027. It is a formal, business commitment.
We partner with our customers to help them run and grow their business, but we cannot cancel an agreement earlier than its end date.
You can end your agreement through your online account by going to Account > Products and services > End Agreement.
Your centre team confirmed that the centre’s kitchen area is cleaned regularly, and a replacement dishwasher is available for use while the broken one is being replaced.
A member of my team is already in contact with you in this matter. Please respond to them for further assistance.
Thank you,
Lorraine Brule
Global Customer Service at Spaces

Betygsatt 5 av 5 stjärnor

Staff

Staff, Staff, Staff! The staff always goes beyond the call of duty each and every time. The customer service, and attention to the guests needs is A 1. Not to mention the offices are always clean and building is well kept. Thank you Spaces for always making my experience with you amazing!

31 mars 2023

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