Their "touchless service" means they don't have service. They have a phone number and videos. If you want to figure out how to use their RV unit, it's going to be up to you to take your time to watc... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What a wonderful trip we had travelling in the UK in our trusty VW Caddy! Very economical and good value car, had all we needed for an enjoyable camping trip. Just don't try picking up before allocat... Se mer
Företaget har svarat
After renting the VW caddy camper car for a month trip all around England, Wales and Scotland. We would madly reccomend and encourage travellers to look into spaceship rentals. For a reasonable p... Se mer
Företaget har svarat
My trip went very well, I had no problems with the vehicle. I really liked the fact that we could pick up the van independently. The van was well organised and had everything I needed. I picked up and... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Campervan and Motorhome hire within the UK & Europe from £19 per day. Discover our award winning fuel efficient vehicles and begin your campervan adventure today. Branches in London, Edinburgh and Dublin.
Kontaktuppgifter
Storbritannien
- info@spaceshipsrentals.co.uk
- www.spaceshipsrentals.co.uk
3,7
Medel
167 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Enjoyable journey with some minor deficiencies to be overcome
Friendly service, mobile home with good ideas, but partly sub-optimal manufacturing quality (jamming slide door, kitchen sink stopper not fitting, power outlet not fitting for international plug adapters, USB charging plug with loose connection...).
Irritations when booking from Europe regarding pick-up/drop location and addresses. “Main station" instead of Waverley station, no precise address where to find the shuttle (which parking slot, which corner, ...?)
6 oktober 2019
Omdöme utan inbjudan
Svar från Spaceships Rentals (UK & Europe)
Hi Mr Schoop,
Thanks for review and feedback. Glad you enjoyed our service and your holiday with us. I'm sorry you experienced some difficulties with the vehicle. This is unusual as all our campervans and motorhomes are checked each time they go out, and all are under 3 years old.
Also we take every effort to make sure our branch location is accurate. There is a map and directions on our website https://www.spaceshipsrentals.co.uk/locations/scotland-campervan-hire/.
We appreciate your feedback and will use it to try to improve our service further.
Thanks
Mike, Spaceships Crew
Alarm system is a terrible thing to deal with
We rented a small camper van for travel in Scotland. The size was perfect for the road sizes. BUT, customer service neglected to tell us about the alarm system when we locked ourselves in at night for sleeping. A terrible hassle and to disengage it the first night required a midnight to 2 am wait for the repair truck to arrive to fix the system. Then we had to return to the rental agent the next morning to get it fixed. only got a 1/2 day refund for our sleepless night. After that we locked ourselves in and if we forgot to unlock before opening the doors the alarm went off again. Then we returned the camper 12 hrs before the end of out contract and they said we would get a full day of cred which we never got. next time we rent from another company we will be sure to ask about alarms. We rented from CampEasy in Iceland and never had any problems. I will never rent from this company again.
5 oktober 2019
Omdöme utan inbjudan
Svar från Spaceships Rentals (UK & Europe)
Hi Sheila,
Sorry you had some difficulty with the alarm system. This is fairly standard on most vehicles(cars and vans) and the alarm is really only used when the vehicle is unoccupied. It is difficult for us to refund for any booked but unused rental period at short notice, because as I'm sure you will understand, we cannot rent out that vehicle and may have turned down bookings that for that day as we believed the vehicle would be unavailable. If there are any further issues we can resolve, please email us at info@spaceshipsrentals.co.uk. Thanks for your feedback. Mike, Spaceships Crew
Found this company a pleasure to deal…
Found this company a pleasure to deal with and my rental very comfortable to sleep in
22 september 2019
Omdöme utan inbjudan
Svar från Spaceships Rentals (UK & Europe)
Hi Shannon,
Thanks for the 5 Star review! We're glad you had a great Spaceships Road trip - and a good night's sleep! Hope we see you again for more adventures in outer space soon.
Cheers,
Mike
Run Don't Walk .....to Spaceships!
We had a wonderful experience w/Spaceships! My recommendation would be to get the insurance (Scotland is Ground Zero for Potholes) and take a jetboil/own stove for coffee and cooking. Neither of our stoves worked. However, if we felt super strongly we could have bought a new one and been reimbursed w/the insurance coverage. Just Go!
20 september 2019
Omdöme utan inbjudan
Svar från Spaceships Rentals (UK & Europe)
Hey Kimberly,
Thanks for the 5 Star review. Sounds like you really got into the spirit of van life on your Spaceships Road trip!
Hope you come back for another adventure soon.
Thanks again,
Mike
Drove from the Slough depot with one of…
Drove from the Slough depot with one of the RVs with 5 other mates and made our way to Denmark and back. Amazing experience, service and quality of RV was very good, would recommend for long and short roadies.
20 september 2019
Omdöme utan inbjudan
Svar från Spaceships Rentals (UK & Europe)
Hey Gareth,
Thanks for the great 5 Star review! Glad you had a brilliant #spaceshipsroadtrip and hope we see you again in the future.
Cheers,
Mike
Great experience with Spacehships…
Great experience with Spacehships Dublin. Everything was easy both checkin and return.
Will definitely use them again.
Dropped one star as the sockets didnt work in the van but still a great vehicle.
3 september 2019
Omdöme utan inbjudan
Svar från Spaceships Rentals (UK & Europe)
Thanks for the great review Joseph and glad you had a fantastic Spaceships road trip around Ireland.
We'll check out the sockets - it might have been something to do with the leisure battery running low or the electric hook-up.
Thanks for bringing it to our attention.
UPDATE: This is due to not being hooked up to the mains - the mains sockets only work when plugged in to a campsite. However you can use inverter in the 12V cigarette lighter switches to charge when off grid.
Spacehips Down Under vs Spacehips UK
Spacehips Down Under vs Spacehips UK - BEWARE
Spacehips Down Under seems to be a good choice. But beware of Spaceships UK. Never trust them. They completely fooled us. Promised to help etc etc. But never fulfilled any promise, only produced trouble. Be careful!
23 oktober 2018
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.