Simply very pleased with the courtesy and kinness of the staff service and clarity they gave me. Also very impressed with the price of the premium drinks 🍸 package and variety of drinks available. Lo... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Se mer
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We booked this cruise on-line. Very easy to use their Website. We did get an error versus confirmation after payment which was a bit worrying but not long after we received via Email confirming paymen... Se mer
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We recently booked our cruise to the Canaries in 2028 through Southampton cruise centre and it was the best travel experience we've had! From our initial consultation, Sam listened carefully to what w... Se mer
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Företagsinformation
Om Southampton Cruise Centre
Skrivet av företaget
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Kontaktuppgifter
298 Highfield Road, FY4 3JU, Blackpool, Storbritannien
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Utmärkt
366 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Exceptional Service.…
The lady that dealt with my booking was lovely. She was friendly, informative and very helpful, she is a credit to your company
17 augusti 2026
Svar från Southampton Cruise Centre
Hi Ray,
It’s wonderful to know our staff made your booking experience easy and enjoyable.
At Southampton Cruise Centre we’re passionate about matching customers with the perfect cruise - so your feedback means a lot.
Kind regards,
Southampton Cruise Centre
Svar från Southampton Cruise Centre
Hi Ray,
We really appreciate your review!
Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
Sam was brilliant
Sam was brilliant! She was so knowledgeable, informative and helpful; totally reassuring and nothing was too much trouble. A lovely experience all round!
11 augusti 2026
Svar från Southampton Cruise Centre
Hi Julie,
We’re really pleased that Sam was able to help you so effectively. Feedback like this means a lot to our team.
Kind regards,
Southampton Cruise Centre
Svar från Southampton Cruise Centre
Hi Michael,
We really appreciate your review!
Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
Svar från Southampton Cruise Centre
Hi Gwenda,
Thank you so much for your feedback - it means a lot!
We’re so glad Heather could provide the excellent service we pride ourselves on.
Kind regards,
Southampton Cruise Centre
Straight forward and easy booking.
17 augusti 2026
Svar från Southampton Cruise Centre
Hi David,
Thank you for taking the time to leave us a 5-star review.
We really appreciate your support and are pleased to have helped with your holiday plans.
Have a fantastic cruise, and we hope to see you again for the next one!
Kind regards,
Southampton Cruise Centre
Svar från Southampton Cruise Centre
Hi David,
We really appreciate your review! Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
Communication was great excellent…
Communication was great excellent manner from cruise operator
16 augusti 2026
Svar från Southampton Cruise Centre
Hi Mr Evans,
Thank you for taking the time to share your experience. Your kind feedback about our team and booking service inspires us to keep delivering the very best in cruise holidays.
Kind regards,
Southampton Cruise Centre
Svar från Southampton Cruise Centre
Hi Alec,
Thank you so much for your kind words. We’re delighted to hear you found the booking process smooth and helpful. We look forward to welcoming you onboard your next cruise adventure soon!
Kind regards,
Southampton Cruise Centre
Svar från Southampton Cruise Centre
Hi Mrs Brant,
We really appreciate your review! Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
Easy to book our cruise with online
Easy to book our cruise with online. Our first time booking with Southampton Cruise Centre and doubt it will be our last
16 juni 2026
Svar från Southampton Cruise Centre
Hi Anne,
Thank you for taking the time to share your experience. Your kind feedback about our booking service inspires us to keep delivering the very best in cruise holidays.
Kind regards,
Southampton Cruise Centre
Very helpfull nothing's to much trouble
14 augusti 2026
Svar från Southampton Cruise Centre
Hi Kevin,
Thank you so much for your kind words. We’re delighted to hear you found the booking process smooth and stress free. Wishing you a fantastic voyage ahead!
Kind regards,
Southampton Cruise Centre
Display more info about the room booking process and…
Display more info about the room and maybe show the cruise plan at your website
14 augusti 2026
Svar från Southampton Cruise Centre
Hi Omar,
Thank you so much for taking the time to leave us a review! We really appreciate your feedback and will make sure your comments about including more room information and making the cruise itinerary clearer on our website are passed on to the team.
Kind regards,
Southampton Cruise Centre
Excellent customer service.
Very good customer service and all need to know was explained to me.
14 augusti 2026
Svar från Southampton Cruise Centre
Hi Olu,
We really appreciate your review! Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.
Kind regards,
Southampton Cruise Centre
easy to navigate
Using the website was so easy to navigate around. Everything was clearly laid out and not as stressful to manage my booking as some sites have been in the past. I'll be using this more often.
9 augusti 2026
Svar från Southampton Cruise Centre
Hi Deborah,
Thank you so much for your kind words. We’re delighted to hear you found the booking process smooth and stress free. Wishing you a fantastic voyage ahead!
Kind regards,
Southampton Cruise Centre
Very easy to book our cruise
Very easy to book our cruise, really helpful, would definitely book with them again
13 augusti 2026
Svar från Southampton Cruise Centre
Hi Roland,
Thank you so much for your lovely review. It’s fantastic to hear that you had such a positive experience, and we’re really pleased we could help with your cruise plans.
Kind regards,
Southampton Cruise Centre
The screen was missing on booking
The screen was missing on booking, so I had to find a number to recognise your booking to finish. Had to call to get the FO booking ref over to Fred Olsen to enter passport details, etc.All very complex .Needed 6 calls , Wish I had booked with FO.
13 augusti 2026
Svar från Southampton Cruise Centre
Hi Ron,
Thank you for your feedback.
We’re sorry to hear you found the process frustrating. While many of our customers complete their bookings and cruise line requirements online without difficulty, we appreciate that sometimes additional help is needed.
That’s why we have a dedicated team available by phone to assist both before and after booking, and we’re pleased our team was able to help you with the information you needed.
We take great pride in the support we provide and are always happy to help whenever our customers need us.
We hope you now have everything you need to have a fantastic cruise.
Kind regards,
Southampton Cruise Centre
All our questions answered!
My family has particular needs on a cruise and Carolyn went to exceptional lengths to get the right cruise and stateroom that would suit our requirements.
Phones were answered promptly and Carolyn always returned my call. Our first time using Southampton Cruise Centre and will certainly use them again.
7 augusti 2026
Svar från Southampton Cruise Centre
Thank you so much for your feedback - it means a lot! We’re so glad Carolyn could provide the excellent service we pride ourselves on.
i struggled to fill in this online…
i struggled to fill in this online Stuff over my head as i am 88, but LEE took the time to talk us through it all
7 augusti 2026
Svar från Southampton Cruise Centre
Hi Harold,
Thank you for your wonderful review.
We'll make sure Lee sees your kind comments. We're always here at the end of the phone if you need a helping hand, so please never hesitate to give us a call.
We hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Svar från Southampton Cruise Centre
Hi Doreen,
Thank you for your lovely review.
Jenny will be so pleased to see your kind words. We'll make sure she sees them!
Wishing you a wonderful holiday and plenty of happy memories along the way.
Kind regards,
Southampton Cruise Centre
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