Logotyp för Solsneaks
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Solsneaks Omdömen 

72
•
TrustScore 4 av 5

4,0

Skobutik
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ordered trainers and it said it would be here within 5-7 days 2 weeks later it still hasn’t arrived and then 1 more week later I got a refund out of nowhere . No contact about the shoes during this ti... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely brilliant experience last week picking up my daughters Xmas present. One of the shoes wasn't quite right, they let me swap with no problems at all and also noticed the box was damaged an... Se mer

Betygsatt 5 av 5 stjärnor

A while ago i bought a pair of red and white new balance 550 from solsneaks and i had an excellent service, next day deliver and they were great with communication. I ended up buying another pair of... Se mer

Betygsatt 5 av 5 stjärnor

Best shop to buy from!!! The service/ item/ pricing all on point highly recommend it’s my 3rd time buying from these guys and as always an absolute pleasure thanks once again Solesneaks 🙏

Företagsinformation

  1. Skobutik

Skrivet av företaget

Solsneaks | Sneaker Store Only Limited Sneakers, All items available on our website, Authenticity guarantee, Shop with confidence, Leicester Based

Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

72 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(72)

0 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 3 av 5 stjärnor

I haven’t received all my items

I haven’t received all my items, 2-3 items were missing and they haven’t replied about it yet

24 januari 2023
Logotyp för Solsneaks

Svar från Solsneaks

Hi Jayveer, We apologise you have had missing items from your order. I have sent you an email regarding the missing items, If you could let me know which items are missing I will get this amended for you as soon as possible. During the time of your order a substantial amount of items were purchased and shipped out, we apologise all of your items were not sent to you. Once I am aware of which item's you did not receive i can get this sent out to you as soon as possible.
Kind regards

Betygsatt 1 av 5 stjärnor

Unprofessional and Bad Service

I ordered shoes and was informed they did not have the size I ordered. I then was asked to pay more money for the shoes. Unprofessional and awful service. Would not recommend.

1 januari 2023
Logotyp för Solsneaks

Svar från Solsneaks

Hi there,

Thank you for taking your time to leave us a review, we apologise for your experience.
Unfortunately the website was not updated at the time you had purchased those shoes.
We had attempted to fulfil your order however we were unable to locate that size for you. We offered to send an alternative size or style however you did not want to have an alternative. Therefore we couldn't fulfil your order.

We hope in the future you can purchase with us again and have a better experience.

Kind regards

Betygsatt 5 av 5 stjärnor

Absolutely brilliant experience last…

Absolutely brilliant experience last week picking up my daughters Xmas present. One of the shoes wasn't quite right, they let me swap with no problems at all and also noticed the box was damaged and offered a new one.
I will definitely be back, even just to say hello to the lovely couple who own the business.
I could have stayed all day chin wagging..
Thankyou again!!

1 december 2022
Betygsatt 5 av 5 stjärnor

This shop is incredible

This shop is incredible! They can get anything you want! They know their stuff and have connections for sourcing any rare and exclusive trainers! Thanks guys 🤙👍

3 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

store review

Got some trainers today that I’m in love with. Workers were both polite and friendly. 100% recommend

20 november 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant products and stylish shop

I have been into Solsneaks two times and both times the staff have been welcoming and very informative on their products. The shop is stylish and they have a wide range of products. I would recommend going in for a look!

30 oktober 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I’ve been to solsneaks multiple times…

I’ve been to solsneaks multiple times for sneaker purchases and other various items and each and every time I have been amazed by the customer service and the general friendliness of the staff and the quality of the products sold I can highly recommend solsneaks to anyone looking to buy some awesome sneakers

14 november 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Selling faulty trainers

Selling faulty trainers. Refuses to replace the shoe or refund. Having to go through trading standards

8 augusti 2022
Omdöme utan inbjudan
Logotyp för Solsneaks

Svar från Solsneaks

Hi there, we have spoken with yourself and offered a repair of good will due to the damage being caused by the treatment to the shoe.

We have been advised by trading standards we can offer a repair or replacement we have chosen to repair the shoe however you have chosen to deny the repair.
Trading standards only deal with businesses, you would be dealing with consumer rights.

We have offered to repair the shoe, however you have refused this.
You purchased the trainer 3 months ago. We can’t do anything else as you’re refusing to bring them in store for us to see them and get them repaired.
We have been threatened and had yourself screaming down the phone to us and now leaving a bad review, we will not take bullying behaviour.
Please people reading this we offer excellent customer service, and provide excellent trainers for our sneaker heads

Betygsatt 5 av 5 stjärnor

Lovely staff, super helpful

Staff were super helpful, didn’t have my size in stock in the Yeezy slider but suggested another size as they run small, which fit perfectly. Happy customer as I left with what I wanted!

15 oktober 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Dunk lover

Bought shoes from both in store and online. So accommodating and have a huge range of shoes!
Both the owners are so lovely and super helpful!

14 september 2022
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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