I've been ordering tracksuits, hoodies and joggers from these for a long time and the quality has never faded. The tracksuits are some of the comfiest and best fitting ones I've got. I had a very mino... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Still havent received my order and it said it was delivered on the 4th of august. No communication from anybody and sent multiple emails, scamming wasters.i ordered on the 19th of july btw
Företaget har svarat
I stupidly had my hat sent to the wrong address but I was contacted by the company and they had my hat sent straight back to me almost immediately. Wasn’t expecting them to get in touch to be honest.... Se mer
Product arrived via DPD promptly with tracking and after a minor issue with the full ordera further parcel was despatched in good time. My first purchase and am impressed with the quality and also the... Se mer
Företagsinformation
Skrivet av företaget
@societenoir
Kontaktuppgifter
The robert St Hub, 12-14 Robert street, M31EY, Manchester, Storbritannien
- hello@societenoir.co.uk
- www.societenoir.co.uk
4,0
Bra
259 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Looks mint 👌 quality is excellent too
2 augusti 2022
Really good service
Really good service. Sent an item back for an exchange and was quickly processed and sent out. Couldn’t recommend enough!
9 juli 2022
Omdöme utan inbjudan
Will definitely not use this mob again
Will definitely not use this mob again. They literally are the worst when it comes to returns. They received my return 09/06/22 and emailed to ask if I would like a refund or exchange. I confirmed a refund and as of the 8/7/22 I have not heard from them or received my refund. Terrible service. Will definitely be elevating this.
9 juli 2022
Svar från SOCIETE NOIR
Hi Damien
There was a delayed response to any of our emails
(We assume perhaps in your junk folder)
Your refund was processed and we would love this to be instant but unfortunately there are processes to follow & time frames for our merchant to issue the refund and it hit your account
Thanks
Josie
Good quality clothes & hats
Good quality clothes & hats, terrible customer service
17 juni 2022
Omdöme utan inbjudan
Badly packed hat looked used dusty and…
Badly packed hat looked used dusty and had marks on it
15 juni 2022
Svar från SOCIETE NOIR
Hi James,
We reached out on email yesterday and are awaiting your response. You have been a very loyal customer placing many orders so we are sorry if we have fallen short on this occasion! Unfortunately items can be damaged in transit / the warehouse make occasional errors.
We look forward to your email response to remedy this situation for you
Thanks
Josie
NOIR
Top notch clothing and headwear
14 juni 2022
Excellent company
Had an issue with one of their hats and they sent out a replacement straight away! Jack the owner called me personally to get this rectified. Great customer service and very happy with the multiple hats I’ve ordered from them! Would recommend
13 juni 2022
Omdöme utan inbjudan
Excellent service from start to finish…
Excellent service from start to finish real good quality clothing in the full range
12 juni 2022
Logo on the shorts foot is faulty and…
Logo on the shorts foot is faulty and wasn’t put on properly, was falling off.
12 juni 2022
Svar från SOCIETE NOIR
Hi Norman
Thanks for the review, however we have received no email from yourself regarding any issues with product? Unfortunately if we do not get told we can not remedy the situation and replace any items that may have been missed through quantity control.
We see you ordered again today so if you email us we can sort a replacement to be sent with your new order made.
Thanks
Josie, NOIR
Top class product and the sales are…
Top class product and the sales are fantastic have a track suit now 3 years as good as the day I got it
7 juni 2022
Omdöme utan inbjudan
Ordered on Monday and paid (extra) for…
Ordered on Monday and paid (extra) for delivery before i went on holiday on Thursday morning and it didn't arrive as the order didn't get processed. Only arrived on Saturday.
7 juni 2022
Svar från SOCIETE NOIR
Morning Ryan,
Thanks for the review.
The item you ordered was our mesh trucker which we did advise was on PREORDER for a despatch of 1/6/22.
Thursday 2/6 and Friday 3/6 were national holidays for the queens jubilee and DPD closed for those 2 days which is why this didn't arrive till Saturday.
We apologise if this wasn't soon enough and will of course look to remedy the situation if you email us.
Thanks
NOIR
Superb quality and delivery service 👌
4 juni 2022
Great product and great prices as always
18 maj 2022
Sehr sehr gute Produkte
7 maj 2022
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