SOCIETE NOIR Omdömen 

259
•
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I've been ordering tracksuits, hoodies and joggers from these for a long time and the quality has never faded. The tracksuits are some of the comfiest and best fitting ones I've got. I had a very mino... Se mer

Betygsatt 1 av 5 stjärnor

Still havent received my order and it said it was delivered on the 4th of august. No communication from anybody and sent multiple emails, scamming wasters.i ordered on the 19th of july btw

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I stupidly had my hat sent to the wrong address but I was contacted by the company and they had my hat sent straight back to me almost immediately. Wasn’t expecting them to get in touch to be honest.... Se mer

Betygsatt 5 av 5 stjärnor

Product arrived via DPD promptly with tracking and after a minor issue with the full ordera further parcel was despatched in good time. My first purchase and am impressed with the quality and also the... Se mer

Företagsinformation

  1. Herrkläder
  2. också i
  3. Klädbutik
  4. Klädleverantör
  5. Smokingbutik
  6. T-shirtbutik

Skrivet av företaget

@societenoir


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

259 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(259)

25 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Mystery box was 100% worth get I got…

Mystery box was 100% worth get I got all 3 types and wasn't let down by any of it .great prices high quality clothes and caps .would highly recommend. I will definitely be ordering again from them

11 oktober 2024
Betygsatt 1 av 5 stjärnor

Where to even begin with this…

Where to even begin with this shambolic, incompetent, poor excuse of a service & product. I paid for a cap on 30th July , I was informed I’d receive dispatch / delivery notification promptly, which never happened. 17 days later I was still waiting, so I contacted societe noir via email asking what was going on ! I got a reply saying that there was a delay in getting the remaining products etc etc sent out and thanking me for my patience in this matter. 4 days later I received another email on 20th august saying the item was on its way…. 22 days after paying for the item, I thought ‘great’ finally. However….. I was away from home for 39 days due to business, upon my return yesterday 17th September, I opened the parcel from societe noir only to find the wrong item had been sent !! Completely different colour. It even says on the picking sheet , what colour the item is, so why on earth is it so hard to pick that colour?? After contacting them immediately, expressing my opinion and disapproval, I was met with a comment of “ how has it taken me over a month to find this out ? “. Maybe because I was AWAY for 39 days with business ! Regardless of why it took that long for me to conclude that there was a level of incompetence at a top level, the fact remains that my money was taken, it took almost 4 weeks for the item to arrive, and it was completely NOT what I’d ordered ! Customer service is shocking, as was the blatant proof that orders can not be fulfilled. I am £37 out of pocket, with an order I didn’t receive, no return label or packaging, and I’m NOT prepared to pay even more of my own money in order to return the item, and then no doubt wait another 4 weeks for someone else incapable to send the correct item !!

20 augusti 2024
Logotyp för SOCIETE NOIR

Svar från SOCIETE NOIR

Michael originally ordered a “pre-order” item which was despatched within the time frame we estimated.
Unfortunately a warehouse error meant the wrong item was sent out.
We were unaware for the timeframe Michael was away working.
We have offered to send the correct hat out to him as a gesture if he wants to still receive it.

Betygsatt 5 av 5 stjärnor

A unique and quality brand!

A unique quality brand mirrored by amazing service every single time! One of my favourite brands out there for sure! The fit & designs NEVER disappoint..

17 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered a top over 2 weeks ago still…

Ordered a top over 2 weeks ago still not arrived got in contact said item was not in stock still had no refund won’t be using again

25 april 2024
Logotyp för SOCIETE NOIR

Svar från SOCIETE NOIR

Hi Ben,
KLARNA will process the refund now this has been processed once we realised the item was out of stock. It has been processed our end & will credit against the payments you make and any payment made to date refunded. It can take a couple of days though

Betygsatt 4 av 5 stjärnor

Prompt response

Paid for next day delivery an error from the courier prevented this delivery. After giving me options to resend or refund I chose refund and was contacted by a director to apologise for issues.

4 maj 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I placed my order for next day delivery…

I placed my order for next day delivery and turned up 5 days later to then find that one of the items I ordered was missing, I since emailed them and this issue has now been resolved so thankyou for the great products.

27 mars 2024
Logotyp för SOCIETE NOIR

Svar från SOCIETE NOIR

Hi Arran
We apologise the shipping let us down on this around the bank holiday weekend & the delay in the missing item.
We are glad we managed to get this resolved and you are happy

Betygsatt 4 av 5 stjärnor

Fast delivery

really good service order arrived in 24hrs from ordering.
Unfortunately I ordered the wrong size so I’ve had to return, for an exchange which was easy to complete and arrived again within a quick timescale thanks

7 mars 2024
Betygsatt 1 av 5 stjärnor

Still waiting for delivery

Still waiting for delivery. No correspondence

4 mars 2024
Logotyp för SOCIETE NOIR

Svar från SOCIETE NOIR

Hi Ryan,
You highlighted a missing order on Thursday at 21:20pm. This has been responded to and updated today to advise that if this parcel has gone missing with DPD that we will resend it.
We do advise up to 48 hours to respond to any emails so we are sorry that doing this today was not fast enough.
Regards
Josie

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