Social care tv services are excellent. Whenever I ring them there is always someone who answers the phone. They listen and ready to help until you are satisfied. They never rush you about. Very patien... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Only one hiccup for me beginning the update modules .. the instructions on how to start didn’t make clear that you had to click on your name in order to access ‘Choose module’ ( my granddaughter said... Se mer
Talking to a member of staff who was patient and efficient made my experience great. All companies should have staff like that, to put customers at ease while addressing their concerns at the same t... Se mer
The social care TV trainings are very easy to understand also you can watch the video until you can understand it. Have been using this company for a long time it helps me to do my refresher course... Se mer
Företaget har svarat
Företagsinformation
Om Social Care TV
Skrivet av företaget
Social Care TV
Social Care TV is the UK’s first and leading accredited e-learning provider for health and social care providers of all types. Our high quality audio-visual e-learning has been trusted by more than one million customers across the UK for over 20 years.
We take great pride in the standard of the resources we offer and, as a result, we have been awarded accreditation by Continuing Professional Development (CPD) UK and are fully endorsed by Skills for Care. We care about cyber security and are Cyber Essentials accredited.
Our portfolio of over 70 courses, developed specifically for the care sector, is consistently updated and expanded. Subtitles have been added for accessibility and we provide high quality workbooks to consolidate the candidate’s learning.
Ever-evolving, our cutting edge online platform embraces new advances in technology. This, alongside our finely honed in-house research and production department and gold standard customer support keeps Social Care TV at the forefront of training provision.
At Social Care TV, you are in great company. We are proud to be the most widely used e-learning provider for training for the health and social care sector, working alongside some of the largest providers in the UK including the NHS, regional and county councils, and several key care home groups and agencies in the sector.
Innovative, flexible and affordable e-learning, available for you, anywhere, any time.
For further information give us a call between 9am and 5pm, Monday to Friday, or email us at: info@socialcare.tv
Gold Standard Customer Service Guaranteed
Our Experienced Team Are Here For You
At Social Care TV, our customers are at the heart of all we do. We provide gold standard customer service with our experienced, knowledgeable team from Monday to Friday.
Kontaktuppgifter
Hingham Manor, Attleborough Road, NR9 4HP, Hingham, Storbritannien
- 01953 853070
- info@socialcare.tv
- www.social-care.tv
4,5
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 68 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very happy with Social Care TV
Very happy with Social Care TV. Perfect for learners who need to study at different times. Easy to follow and a good price when you have lots of staff to train.
6 augusti 2025
Svar från Social Care TV
Dear Judith,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you find the training is easy to follow and a good price.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Svar från Social Care TV
Dear Fred,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
I enjoyed every bit of it
15 april 2025
Svar från Social Care TV
Dear Damilare,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased to hear that you enjoyed every bit of it!
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Outdated layout and videos aren’t…
Outdated layout and videos aren’t engaging but works.
11 augusti 2025
Svar från Social Care TV
Dear Adam,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are so sorry to hear that your experience has not been positive on this occasion.
Our training is expertly designed to be engaging, informative and highly relatable with scenes, settings, equipment and scenarios designed for maximum engagement for those working in care.
All courses are delivered in 2-3 minute bite-sized modules, with multiple choice and interactive questions throughout the course which are designed to increase engagement and to reinforce the knowledge given in each module.
Our product experts are always available during business hours on 01953 853070 should you wish to discuss any specific concerns, and would be delighted to assist.
SCTV is a member of the CPD certification service. This membership recognises that our training materials have been evaluated to the highest standards.
We appreciate all customer feedback and your comments will be passed to our development team.
Many thanks for your time and have a great day.
Team SCTV
Very difficult when I come to the…
Very difficult when I come to the questions on move and drop
No goo list marks
4 augusti 2025
Svar från Social Care TV
Dear Patricia,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are so sorry to hear that you have experienced some difficulty with the drag and drop questions.
With the re-ordering questions, you are required to put the statements given into the correct order, usually to show the correct order of a sequence or process. To move a statement further up the list or lower down in the list, use the mouse cursor or your finger (when using a mobile phone) to select the statement and whilst holding it push up or drag down to change its position and then release.
We hope that this is helpful, however should you prefer to speak to one of our training experts, we would be delighted to assist you further. The team can be contacted during business hours on 01953 853070.
Thank you again for your review and have a great day.
Team SCTV
Svar från Social Care TV
Dear Anna,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you felt our staff were supportive, patient and kind.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Social Care TV
Easy to use, covers all aspects of training requirements at a much lower cost which helps as we are a not-for- profit registered charity.
6 augusti 2025
Svar från Social Care TV
Dear Bev,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased to hear that our costs met your expectations.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Svar från Social Care TV
Dear Maria,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you found the training to be easy to follow and understand.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
The video of the administration of…
The video of the administration of medication was very good, so clear and easy to understand. After the course it was very easy to download my certificate, I will definitely use you in all my future training
5 augusti 2025
Svar från Social Care TV
Dear Evelyn,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you found the course clear and easy to understand.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Experience with Social Care TV…
My Experience with Social Care TV Training Course
I recently purchased a training course from Social Care TV and had a very positive experience. The staff I spoke with were extremely helpful and supportive throughout the process. They answered my questions clearly and made the whole experience smooth and stress-free. I truly appreciate their professionalism and friendly approach
4 augusti 2025
Svar från Social Care TV
Dear Donald,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you found our staff to be helpful and supportive.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Accessible Training at a Good Price.
All training needs covered in one place. Straightforward easily accessed courses with support for trainees. Full support for employers with records and reports easily available. All at a reasonable price.
4 augusti 2025
Svar från Social Care TV
Dear David,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased to hear that we cover all your training needs. As you have mentioned, support is always available for both employers and trainees from our team of experts.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
The videos were very clear and…
The videos were very clear and explained fully what was needed to pass the modules.
1 augusti 2025
Svar från Social Care TV
Dear Gail,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you found the training to be clear and well explained.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
AMAZING SOCIAL CARE EDUCATION: FIVE STARS
7 juli 2025
Svar från Social Care TV
Dear Sherry,
Thank you so much for taking the time to leave us such a fantastic review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and thank you so much for giving us 5 stars!
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
I do my online training
I do my online training. I learn alot and give me more knowledge to apply to my working place.
10 juli 2025
Svar från Social Care TV
Dear Michelle,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Svar från Social Care TV
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and very pleased that you love all the courses and find them interesting and helpful.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
great way to get staff to do training…
great way to get staff to do training great courses and easy to use
8 juli 2025
Svar från Social Care TV
Dear Caroline,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and very pleased to have helped with your staff training. We are so glad to hear that you feel the courses are great and that the system is easy to use.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Svar från Social Care TV
Dear Jayne,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and very pleased that you feel our service has been fabulous!
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field.
Thank you again and have a great day.
Team SCTV
They are professional and very helpful
2 juli 2025
Svar från Social Care TV
Dear Catherine,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and very pleased that you feel our team are professional and very helpful.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Your website is very confusing
Your website is very confusing - I have had to ask for assistance twice as to how to get my courses and now am now back in again and still have to follow instructions to load up my courses. It should really be simple and straight forward
1 juli 2025
Svar från Social Care TV
Dear Victoria,
Thank you so much for taking the time to leave us a review, which we greatly appreciate.
We are sorry to hear that you have found the website to be confusing. Please be assured that offering a user-friendly experience for both our trainees and our managers is of the utmost importance to us.
We have arranged for our customer care team to contact you by email during business hours to provide further support and guidance.
In the meantime, please find some information below which explains how to access your courses.
Managers or individuals:
To start the course, please log into your account and select the 'Trainee management' button at the top of the page. Ensure that the ‘Active Trainees’ tab is highlighted so that your name appears underneath this tab.
If you are using a computer to access your training, click on the number displayed under the ‘Current Courses’ column to view your courses.
If you are using a mobile device, please click directly on your name from the list of ‘Active Trainees’ which will take you to your list of ‘Current Courses’. The ‘Start’ button will be located to the right-hand side of the course. If you are unable to see the ‘Start’ button, either rotate the screen on your phone so that it is in landscape mode or click on the title of the course and a ‘Start course’ button will be displayed.
If you have enrolled on the Care Certificate, please click onto the number under the ‘Current Courses’ column or directly on your name to access your training page.
Next to the Care Certificate Induction training, click on the ‘View’ button and the 20 individual courses contained within the bundle will be displayed with a ‘Start’ button to the right-hand side of each. The courses can be completed in any order you wish.
If you are accessing your training via a mobile phone, click directly onto the words "Care certificate induction" and the 20 individual courses contained within the bundle will be displayed. To start a course click onto the course title.
Start a course (trainee)
To start the course, please log into your account and click on the words ‘My courses’ which can be found on the blue navigation bar. A list of ‘Active’ and ‘Archived’ courses will then be displayed. Please ensure that you select the ‘Active Courses’ tab where you will find a list of your ‘Current Courses’. To start the course, simply click on the ‘Start’ button.
If you are using a mobile device, log into your account and click on ‘My courses’ on the blue navigation bar. A list of your ‘Current Courses’ will be displayed. If you are unable to see the ‘Start’ button, please click directly on the course name to view the ‘Start’ button or rotate your phone screen into landscape mode, so the start button is displayed.
Thank you again for your review and our team will be in touch!
Have a great day.
Team SCTV
The staff enjoy the training and find very useful.
The staff enjoy the training and find it useful thank you.
30 juni 2025
Svar från Social Care TV
Dear Pat,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased to hear that your staff enjoy their training and find it useful.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
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