Smart Insights and Dr. Chaffey are the real deal. I've had a successful career in marketing and management for 25+ years for business of all shapes and sizes and this is by far the most clear, data-dr... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It's an awful experience when you want to cancel their subscription. They don't answer your emails and you can't cancel via the platform directly. When you want to buy something, they are very q... Se mer
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I canceled my subscription 10 months before renewal. Two weeks before renewal I am told I owe another annual fee. I told the rep I had a cancellation letter approved from his finance dept, and he ask... Se mer
Not surprised to see other bad reviews here. Not a great company. Very expensive. Content is very difficult to use because it is just volumes of text that is difficult to sort out into anything use... Se mer
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Share actionable digital marketing advice from our community, Dr Dave Chaffey and team of expert commentators. Daily updates and advice on what matters.
Kontaktuppgifter
Kerry Hill, LS18 4JR, Horsforth, Storbritannien
- www.smartinsights.com
3,0
Medel
63 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
SmartInsights has been accompanying my career from the very beginning
Yes, I know these guys since everything was written in Word documents and I was the only one who knew who Smartinsights was. The content was always hands-on and well-documented, so when changing fields I always had an upper hand and got on top of the industry skills in 3 months max. If you are starting your career or you are switching your role or industry, try Smartinsights to get up-to-speed really fast!
As an agency or working for one, having a business subscription is a must-have. From the content on every area of digital to the online learning materials for the team - SmartInsights provides full stack resources, with hands-on, easy-to-use and issue-based articles. The best feature they’ve got? The customer support team is always there to guide you through the resources that will solve your problem.
Corporate, Digital Transformation and Ecommerce - team, solo, corporate culture and frameworks - everything is there. The best thing for larger teams is that the resources can help interdepartmental teams to be on the same page and work on common frameworks. The cheat sheets are also helpful to focus more on strategy than the formatting and internal documents.
Working now in SaaS B2B industry for InnerTrends.com I feel the need for more content, there are some resources available, some are transferable from other industries, however, I feel the need for dedicated strategies and more insights.
SmartInsights is a must-have for anyone who wants to improve 1% every day.
14 februari 2019
Omdöme utan inbjudan
A fantastic resource
Dave Chaffey taught me Digital Marketing at University in 2010 so was introduced to Smart Insights quite early. I love the way the website has evolved over the years. I like the way he has set up the site and accessibility, the knowledge base there is fantastic.
I like the fact all the posts and content reflect an academician approach to the subject. Topics are referenced well, definitions are in place and love the accompanying workbooks which provides a practical approach to planning.
The Quick Wins section is great and has tons of templates and resources to use covering diverse topics.
Eddy the account manager assigned to our business membership is fantastic and very pro-active. I have often written to him asking him to point me to certain resources and he has always been quick to respond and follows it up with a phone call; making the whole experience quite personal.
I started off with a single license and now have added three more for my team. I am taking them through the RACE digital Marketing e-learning course, at the end of which we would have developed this year's plan as a team. Very excited about the future.
7 februari 2019
Omdöme utan inbjudan
Not surprised to see other bad reviews…
Not surprised to see other bad reviews here.
Not a great company. Very expensive. Content is very difficult to use because it is just volumes of text that is difficult to sort out into anything useful.
Ridiculous terms. You have to agree and pay upfront for a full year's subscription. You have to manually give notice that you DON'T want your subscription to be renewed THREE MONTHS before otherwise you locked into another years subscription that they simply will threaten you with legal action if you don't pay. No courtesy subscription renewal reminder.
just awful.
1 november 2018
Omdöme utan inbjudan
Svar från Smart Insights
Hi Rodney, we're very sorry you feel this way and didn't find your annual Business membership useful.
To take your points in turn, we're actually considerably better value than many alternatives, and it being an annual pre-pay agreement is very common with these type of subscription services. We're sorry you didn't find our content useful, but we're very proud to be able to say that over 80% of our Business members retain their membership following the first year as they're very happy with the service.
In relation to your contract notice period, this is clearly defined up front before purchase in the contract that you must authorise as a business in order to purchase Business membership, and during the year our account managers make multiple attempts to communicate with our subscribers to discuss how things are going, ask if any help is needed and discuss renewal. Should you not wish to have an automated renewal you can also cancel this immediately on purchase - the only negative here is that an immediate cancellation means that you don't get the 'no price increase' protection the majority of our subscribers enjoy by retaining their membership.
Again, I'm sorry Business membership wasn't for you - we're very proud with the service we offer and the feedback we get from the majority of our Business members is that they're very happy with the quality of service and to retain their membership for more than the initial year.
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