Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

What made my experience great was Izzy. I had purchased a C-Spring water reservoir for my CPAP machine so I would not have to be refilling it every night. When I received it, my husband and I set it u... Se mer

Betygsatt 5 av 5 stjärnor

I heard about their extensive CPAP supplies and decided to check out their website. I quickly found my Philips Respironics full face mask at a very competitive price (even before receiving my $20 off... Se mer

Betygsatt 1 av 5 stjärnor

Staff seemed helpful and polite and prices seemed decent but since I placed my order about 2 weeks ago, there has been radio silence. My order has been being prepared for 2 weeks now and no other ema... Se mer

Betygsatt 5 av 5 stjärnor

I’ve had great customer service with this company. Recently I needed help with selecting a different product. Izzy was very efficient; kind & helpful. All the products I’ve received have been excellen... Se mer

4,5

Utmärkt

TrustScore 4.5 av 5

58 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(58)

36 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Speaking for myself

Speaking for myself: I have had my CPAP machine now for 20 years and cannot sleep without it. I am disgusted by all the low lifes getting between me and my supplies. it was refreshing to see Sleepeh with good pricing and excellent selection. My customer service experience was a perfect 10, it was intelligent and efficient. I can confidently recommend Sleepeh to others best price excellent service on the Net.

20 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I don't know where to begin - Manager Couldn't have cared less about what was happening

I don't know where to begin: before I purchased the item, I contacted customer service on the phone to ensure I would receive what was advertised and in the time frame guaranteed. Based on that conversation and much research, I placed an order for an item that we needed to keep a family member alive.
The item arrived a day later than promised but without all of the advertised extras that would make it functional and when we took it out of the box, it was filthy. It's an oxygen concentrator so having a layer of dust is not acceptable.
This is where the complaint begins, the customer service rep on the phone was not the issue.
The manager had no ability to hear what was important to me, I told her I needed the unit 2 weeks ago and she insisted there would be a replacement unit sent in 2 days - she later lied about this conversation calling it a misunderstanding, there was no misunderstanding, I encourage the management at SleepEh to listen to that phone call. She promised a replacement with all accessories within 2 days.
That didn't happen and we were left in this crazy, time consuming process. I asked her multiple times to send the accessories that were promised in their advertising and she ignored my requests.
I reminded the manager multiple times that she had our money and we had nothing. She was not capable of hearing me and was truly only concerned with covering her butt despite my very clear communication that someone in my family needed it to breathe. We waited weeks when we were promised a couple of days.
It's awful to deal with an online company that is in business only to serve themselves and doesn't at all care about the people giving them money. You lied and disregarded what I had to say even though you had our money and we had a machine that didn't have hoses; we couldn't use it unless we spent more money to buy accessories elsewhere or rent another unit while we waited for you to play your games.
Don't waste your money or your time, go with a different company.

1 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered a new mask

I ordered a new mask. I was concerned at first because of so many reviews saying it was a scam but not the case. My order was received within a week and the mask is same one I would have paid twice the amount at the sleep clinic. Overall very pleased

8 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service on my oxygen concentrator purchase

I ordered an oxygen concentrator from Sleepeh.ca

Good price. They have had some shipping delays, as some other reviewers have noted. When I contacted customer service and explained that I needed to have it in time for an out of country trip, they were very responsive and went out of their way to expedite delivery. I received it today, well in advance of my trip. Really great customer service. I look forward to buying my supples from them

14 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Almost a month and items not shipped

Ordered CPAP masks on August 19th and haven't received them yet. I wrote to them twice and both times they responded they'd be shipping the items in two business days but they never did. I will not do business with this company again.

12 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

ordered a CPAP 8 days ago

ordered a CPAP 8 days ago, paid for expedited shipping, and Nothing has happened except a charge to my card. No customer support. Trying to get my money back. Fraudulent site, stay away.

21 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was really skeptic at first

I was really skeptic about buying from Sleepeh.ca from reading the reviews on here. Also the price tag on the part I was shopping for was too good to be true. Really, you can't beat their price. I went ahead and bought what I needed. Wow!!! Shipping was so fast I couldn't believe it when Fedex handed me a box with sleepeh on it. It came within 3 days. Happy I took a chance and saved some $.

12 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I found the lowest price in Canada but...

I found the lowest price in Canada for a stationary oxygen concentrator with free shipping to boot. I thought I should check the reviews first and was disappointed to see all the negative reviews. I sent them an email seeing if they would commit to delivering sooner if I expressed my dire need for this item and asking about the reasons for the bad reviews. Customer Service responded quickly with an explanation. It seems they hit a bad spot with employees and dropped behind in shipping times. They said everything is running smooth now and since my item was in stock, it should ship within a couple days. Decision time, do I take their word and hope for the best or will I be writing the next negative review. Well, The price was too good to walk away, I ordered Tuesday morning. Imagine my utter shock to to see my item sitting on my doorstep Thursday afternoon! They have a loyal customer now and I will be buying any accessories I need from them.
Great work Sleep,eh!

8 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Leading Online Health Equipment Provider

I can Honestly say that SleepEh.ca has excellent Prices with Elite Prestigious Customer Service who will go the Extra Mile if need be to make things right! If there is any obstructions in receiving the Health Equipment they will go out of their way to ensure that You receive Your Health Equipment, they at least proved that to Me which made the World of a Difference to Me. It did take about 2 weeks to receive but that is a reasonable time under the unfortunate circumstances that the Customer Service had to deal with. For this I am Truly Impressed and Grateful towards a Company doing its Absolute Best! I have shopped and compared before I purchased at SleepEh.ca and SAVED $$$$$$$$ by do so. I Saved at Least $1000 by buying My Airsense 10 Autoset (Card to Cloud Version) CPAP Package along with a $50 Gift Card included on top of such a Sweet DeaL!!! I Saved through buying My CPAP through SleepEh.ca To Me the waiting period for the Equipment to be delivered was a small sacrifice for getting such a Good Deal. Sometimes Good Things in Life take Time. My Brand New Health Equipment works Great
Thank You SleepEh.ca

SleepEh.ca All The Way!!!!,,,,,,,,,,;)

15 mars 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Sent me a defective CPAP machine

Sent me a defective CPAP machine, the manufacturer confirmed the blower was defective and told me to return it to SleepEh who did not offer to refund my money just wanted me to send a video of the flashing yellow light!

21 januari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Inaccurate shipping information and bad customer service.

Recently made a purchase and was initially happy with the customer service but the order seems to have gone missing. The tracking information shows the order was shipped expedited mail but it's been 11 days and I've received 2 incorrect delivery dates and the order still has not arrived. The tracking details now show delayed with no available arrival date. As soon as I sent an email explaining my frustration with the inaccurate order tracking information the company went silent. As long as I was happy they responded pretty much right away but as soon as I was not they disappeared. I would NOT RECOMMEND this company. The reviews on their facebook page also indicate shipping problems with them which I really wish I had read before making my purchase.

5 februari 2021
Omdöme utan inbjudan

Är det här ditt företag?

Registrera din profil för att få tillgång till våra kostnadsfria företagsverktyg, och kom närmare dina kunder.

Skapa ett konto gratis

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer