Sky Zone Omdömen 29

Dishonest business. Untrained staff and unprofessional management with luck of costumer service and business running knowledge. Very sad!

It was decent

This place is unprofessional. I had a party package with 2 rooms for 80 guests reserved since September. They called me TWO days (today) to tell me that they booked one of my rooms (that was already reserved) and all they can do is provide more tables and chairs for my one room. Be advised that these rooms only hold 20-40 max people each room and we booked TWO for the reason that we are having 80 guests. The unprofessional employee, Cynthia Gonzalez (event planner) is completely worthless and no help at all. They had absolutely no intention of even trying to help me with this situation even though this was ALL ON THEIR OWN MISTAKE.
NEVER will I recommend this place or spend any amount of money there, neither will my family or friends.

I had a frustrating experience at Sky Zone during the Little Leapers session on Thursday that runs 9-12. I arrived at 10:37 am with my two-year-old, expecting to pay the discounted rate. However, I was told the cut-off time for the discount was 10:30 am, so I had to pay full price for an hour and 30 minutes. This was disappointing and the customer service could have been better.

We had our son’s birthday party there. WHAT A PLEASANT SURPRISE!!!!!

We got the 1 hour jump and 1 hour party room for 10. It was a little pricey but WELL WORTH IT!!!!!!!!!
They provided socks for all the kids, food drinks, and “Melissa” served us and all the kids.

We did not have to raise a finger, Melissa took great care of us!
We got to enjoy celebrating with our son instead of running around serving.

I highly recommend Sky zone, and will have our son’s next birthday party there knowing we will be well taken care of.

Great job Melissa and great job Sky Zone!!!!!!

The SKY ZONE in Lakeland is a nice trampoline facility but the problem is with the staff. I went there for the first time two days ago. The girls at the front counter were leaving and failed to give my sons their socks. When another employee of SKY ZONE informed us, we went up to the front desk while the ONE kid logged two customers in while me and my sons waited. Finally, another employee came up and gave us the socks. Then the food stand was empty! I watched people stand there while the employees talked and finally the people just left? There seems to be no manager at this place, nobody is watching anything?

We had my son's birthday this weekend and magically all the birthday cards that contained gift cards went missing when the staff brought the gifts up from the collection trolly next to the check-in desk.

Over $80.00 in gift cards just poofed out of existence and none of the underage employees had any idea where they went.

This is not the kind of place you want to host your kid's party and if you do, don't trust the staff in any capacity they will steal you blind.

My whole family enjoyed this place. It is definitely a workout on its own, but a blast. They serve food, drinks, tickets for arcade games. Almost any age can play and have fun with all their bounce equipment. Definitely will be back!