Customer service is shocking. Won a small amount on free bet, they then didn’t pay out properly on it. Went onto customer support for Roshun, took 1 hour a half, they didn’t understand anything, didn’... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I enquired about the possibility of placing a bet on the Argentina v England match that isnt listed on the app . My request was promptly noted and I was assured of a response later . Fast , friendly... Se mer
Customer care is no help at all. Downloaded the app for sky bingo had great fun till I tried joining other rooms, to find I can't access them, reach out numorous times to get told clear this restart... Se mer
Have used skybet for about 3 years I bet cricket rugby tennis Little golf and football On my 3 main sports am really pleased Cash out is decent I like that on tennis as example p... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Sky Bet is passionate about making sports betting a better experience. We give you more sports, more insight, more excitement and better rewards including Price Boosts and Sky Bet Club. Bet on live football including the Barclays Premier League, Sky Bet Football League, Champions League and Euro 2016 plus the A to Z of sports including horse racing, golf, cricket, tennis, rugby and speedway. Bet online or anywhere on the go In-Play using our game-changing Sky Bet app which features Bet Tracker with Cash Out. It’s betting, better.
Kontaktuppgifter
2 Wellington Place, LS1 4AP, Leeds, Storbritannien
- 0330 024 4777
- support@skybet.com
- www.skybet.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Deposit money as a new customer, could not withdraw
I deposited 10 gbp to give Sky bet a try. They gave you the bonus, let you bet but I couldn't withdraw money, not even the 10 GBP according to their "net deposit policy" (only withdraw the amount you have deposited first) . When asked, they keep blaming my card company saying there is a card reverse payment (card not accepting the payout). I checked but could not find any record of payment to my card or any reverse payment. They don't look at their side. I wonder if they deliberately set it like this, hard to withdraw.
Rule 4 other betting companies have…
Rule 4 No other betting companies have this rule just the crooks!
I contacted the team to request for a full account deletion
I contacted the team to request for a full account deletion and the staff member that attended me was polite and quick.
I had a problem with a promotion bet
I had a problem with a promotion bet, I contacted Sky by virtual (Vara) to help me. The person did in quick time & explained to me in easy detail
Returned after a spell on other sites.
Returned after a spell on other sites.
Easy to use and navigate around the sports book. You can get better odds elsewhere.
I'd leave the slots alone though as I quickly burned through my balance. The returns are absolutely abysmal.
Payout of winnings was quick though.
Not much in the way of rewards to write home about.
Long term user.
Long term user.
They are by far the most reliable,great website and good customer service
I’ve been with Skybet longer than I can…
I’ve been with Skybet longer than I can remember, they have changed, do a multi bet now they don’t put up all the stats. the cash out doesn’t always work you can press it 3 times then it’s less than u wanted to cash out and it isn’t to do with WiFi as I’m at home, I recently won £300 -£400 paid for my bet on Apple Pay had loads of trouble as the money did not go in my sky bet account, took ages to sought out, complained got my money eventually, now multi bets on showing shots on goal and corners, no cards stats even though it’s in my bet
used the chat due to issues with…
used the chat due to issues with logging on - literally sorted in minutes - probably the best and quickest chat bot /customer service chat have ever used
I contacted Sky Sports asking why you…
I contacted Sky Sports asking why you never win on the daily spin feature instead of responding like decent human beings they decided to withdraw this feature from me entirely what a bunch of pathetic people they are,
Sky bet customer service team are…
Sky bet customer service team are really good woman and men they always deal with query as long as U respect them they are very nice people.
Emma dealt with my query fast and efficiently really good really happy
Thank you sky bet team
Had a query with a bet pay out
Had a query with a bet pay out, nothing big just pennies for fun.
Easy to put the question and get an answer.
Very disappointing experience with Sky…
Very disappointing experience with Sky Bet from a loyal customer.
I attempted to place a £200 bet late at night and was prompted to deposit funds. The green button clearly stated words to the effect of “Deposit to place £200 bet”, which reasonably led me to believe that once I completed the deposit, the bet would be placed.
I completed the deposit and went to bed believing the bet had gone through. I later discovered the bet had not been placed at all. When I contacted Sky Bet and provided the context, including the fact that the wording on the deposit button was misleading, they refused to honour the bet or offer any meaningful resolution.
What makes this more frustrating is that the bet was not fully settled at the time I realised there was an issue, so this was not simply a case of trying to claim after a guaranteed result. My concern is the user journey and wording, which I believe was unclear and misleading.
After their response, I decided to close my account. I would expect a major betting company to take more responsibility when their interface causes confusion around deposits and bet placement.
They are fabulous people and even when…
They are fabulous people and even when I difficulty they're there for me.
Their customer service is excellent. I also resolved a problem pretty quickly.
Ive just had problems wirh my promotion…
Ive just had problems wirh my promotion and the call handler gnesh sorted it out efficiently the speed was excellent... and I love playing games here too ... give it a whirl you will not be disappointed... play today win big
I had an excellent experience with…
I had an excellent experience with Rajesh. He quickly sorted out my £40 promotional free bet without any hassle. He was friendly, professional and extremely helpful throughout the process. His excellent customer service made everything easy and stress-free. Thank you, Rajesh, for your outstanding support!
Brilliant service from all the people…
Brilliant service from all the people on here everytime have had to contact them my issues have been dealt with extremely fast and have been apologised to more needed for technical issues that ain’t there fault.. 🙂🙂🙂👍👍👍
Excellent service
Excellent service, swift friendly efficient troubleshooting received by your lovely agent who solved my problem efficiently and successfully and made me feel completely at ease throughout the process.
Cheats
Do not use this site! Have used them for years until today! Suspended the cash out option for 20mins whilst all my bets were clearly winning. I have never ever seen a suspended cash out for over 5mins, yet alone 20mins. Ridiculous! I will never use Sky Bet again #ClearCheats
I've put one star because I can't go…
I've put one star because I can't go lower, costumer service is just a joke, and whatever they promise is just a 100% lies. The worst bet store you can go.
Sorted quickly
My query was delt with quickly and professionally thanks
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








