SkinSpaceUK Omdömen 

882
TrustScore 3.5 av 5

3,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

CEASED TRADING !!! Absolute shambles of a company. Im £100s of pounds out if pocket. I emailed to change an appointment just to get an reply saying they ceased trading and no future treatmen... Se mer

Betygsatt 1 av 5 stjärnor

I paid Skin space branch in Reading over £200 in advance for a course of six laser hair removal treatments, that I didn't have. Unfortunately, the salon closed before my course was completed, and... Se mer

Betygsatt 5 av 5 stjärnor

I've been having laser on my legs at the Manchester clinic and am seeing definite results. From a very dark start point the hairs that are growing back are much finer to the point where it doesn't r... Se mer

Betygsatt 5 av 5 stjärnor

Dee was fantastic as always! Super friendly, chatty, makes you feel at ease, checks in re pain levels to make sure it's not too uncomfortable and also does a thorough job. Been having laser hair with... Se mer

3,4

Medel

TrustScore 3.5 av 5

882 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 23 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,4

Alla omdömen

(882)

98 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I had an excellent experience with Dee

I had an excellent experience with Dee. She was incredibly kind, professional, and attentive throughout my visit. She took the time to thoroughly explain everything, ensuring I felt comfortable and informed at every step. Their compassionate approach and clear communication made a significant difference in my experience. I would highly recommend Dee to anyone seeking quality care.

21 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Service is terrible..

Service is terrible..
The staff turn over is unbelievable, each time someone starts my sessions are never correct.
Inputting I have had areas done which I haven't.
Very disappointed

10 december 2024
Omdöme utan inbjudan
Logotyp för SkinSpaceUK

Svar från SkinSpaceUK

Dear Nadia,
We are sorry to hear about your experience with us. Please can we ask that you email support@skinspaceuk.com where a member of the team will reach out and discuss this in more detail.
Many Thanks,
SKINSPACEUK

Betygsatt 5 av 5 stjärnor

Lovely place

I am currently getting Electrolysis on my facial area. I am a trans woman that was referred to SkinSpace and I am very grateful that I was referred to such an inviting, professional and warm establishment. My practitioner, Yasmin, made sure I was comfortable in every regard which I am deeply grateful for. I will gladly continue to use their array of services in the future.

3 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Still not received my refund. AVOID this company

Still not received my refund! I paid a deposit in July for £399. It is now November and I have still not received the refund that I’ve been promised. I have emailed and called the support team. I keep getting passed around to different people, but nothing is actioned.

23 november 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

9 months waiting for a refund

Update to previous review- I have now received my refund after the closure of the Richmond store after 9 months waiting. It took a very long time and numerous chaser messages, but they did eventually pay up. I would be wary of parting with substantial funds up front to this company, 9 months is way too long to wait and it seems a policy to only pay out small amount of refunds each month which is wrong IMO when funds are owed but good to know eventually they returned my money

21 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dermal Filler…

Skin Space in Reading
I am extremely vexed and disappointed with the results of my dermal filler appointments. Despite having two lots of injections over a 1 one month period the last of them being less than a week ago, following my review appointment with the nurse the dermal filler has almost dissolved from my smile lines and mouth. I’ve spent more than £600.00 and still cannot achieve a long lasting look in the areas discussed with the nurse. Even if a top up was required there is no way the product should have disappeared to such an extent I less than 1 week. I cannot trust the product being used. I would never recommend. Polite and friendly service from staff is not enough and is not a substitute for substandard products. I feel misled as I believe the dermal filler should last at least 9 months if not longer.

12 november 2024
Omdöme utan inbjudan
Logotyp för SkinSpaceUK

Svar från SkinSpaceUK

Dear Maxine,
We are sorry to hear about your experience with us. Please can we ask that you call 02039253705 or email support@skinspaceuk.com where a member of the team will reach out and discuss this in more detail.
Many Thanks,
SKINSPACEUK

Betygsatt 5 av 5 stjärnor

Dee made me feel super relaxed and…

Dee made me feel super relaxed and comfortable during my treatment. She was really friendly and personable and told me a lot about other treatments which may be well suited to me!

I hope to have her again!

16 november 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Be very careful pre-paying

I would be very cautious buying in advance with SkinSpace UK. I was a customer at their Richmond location that they closed without notice before the treatment was complete (I turned up for an appointment one day and it was all boarded up.) I missed out on multiple treatments that I'd already paid for. There's no other branch near me and I was promised a refund for the treatments I didn't have. This was months and months ago. Despite multiple emails and multiple phone calls from me, I've not had the money back. They ignore contacts. I can't know what's going on with this company but if a company fails to provide a refund that's due then that is a big warning sign. If you do prepay for treatment, be sure to use a credit card, then you have protection against a company if they fail to deliver for a range of reasons, including the company getting into difficulty. All they needed to do was reach out and refund the amount due, but they didn't.

UPDATE: SkinSpace UK tried to have this review removed from TrustPilot, claiming that I've reviewed the wrong company. I don't believe that's true but I called and emailed them immediately - they ignored both the call and the email. So this remains unresolved.

14 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Skinspace Bristol - Truly great people and excellent support

Skinspace Bristol. There for Laser hair removal. Great reception, very friendly people, excellent facilities, delightfully flexible with bookings. One small issue I posted in an earlier review here, which resulted in instant, superb support and resolution. Wonderful experience overall. Looking forward to great results with Skinspace Bristol!

10 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional Service and a Friendly Atmosphere with Dee

I’ve been seeing Dee for my laser hair removal, and I couldn’t be happier with the experience. She’s incredibly friendly and always helpful, making each visit comfortable and enjoyable. Dee really listens to what I have to say, whether it’s about my treatment or just everyday conversation. Our chats always make the appointments fly by, and I genuinely look forward to seeing her each time. If you’re looking for someone who’s professional yet personable, I highly recommend Dee!

4 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Review

Dee, she makes me feel super comfortable every session without fail, really chatty and a girls girl! I love my appointments i never feel nervous or anything! She’s unreal!❤️

28 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best experience with olga

Today I attended my first session at skinspace birmingham city centre. It was wonderful experience. Olga from Latvia was very professional and friendly. She is very engaging and explained everything in detail. She is very welcoming and talkative. 5 stars for her. Overall best experience. Will definitely be coming back.

21 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID

If you have a young son/daughter that's timid (even though they're an adult) that is looking to use this place then make sure you (as a parent) go with them to their first consultation. Otherwise they will tell you that you have to pay for more sessions rather than being honest and giving you the OPTION of buying more sessions. My child was pressurised (bullied) into buying the sessions because staff are not honest, also they will not give a refund.

28 augusti 2024
Omdöme utan inbjudan
Logotyp för SkinSpaceUK

Svar från SkinSpaceUK

Dear Lisa,
We are sorry to hear about your experience with us. Please can we ask that you call 02039253705 or email support@skinspaceuk.com where a member of the team will reach out and discuss this in more detail.
Many Thanks,
SKINSPACEUK

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