Logotyp för Skaldo & Malin
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Skaldo & Malin Omdömen 8

•
TrustScore 2.5 av 5

2,3

Babyaffär
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. Babyaffär

Skrivet av företaget

At Skaldo & Malin™ you will always find the latest, most innovative baby, kids and parenting solutions which cannot be found in local stores or other shops. Our products will make your everyday life so much easier and will certainly upgrade your life - with heaps of joy! Your satisfaction is our top priority which is why we offer a 100% happiness guarantee. Buy with confidence every time you shop with us. If you’re not happy with your experience or wish for any service or support just let us know. We’ll work with you to make it right. In addition, we want to drive change by supporting and enabling kids, mothers and women in need to give them equal rights and chances. 1 Purchase = 1 Donation. Every time you shop with us we are automatically donating 10% of our profits on your behalf to change the lives of kids, mothers and women forever!

Kontaktuppgifter

2,3

Dålig

TrustScore 2.5 av 5

8 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 1 av 5 stjärnor

Don't waste your time or money

Don't waste your time or money. I was so excited to get this gift for my granddaughter. It never showed up, and all they could tell me that it was delivered in Stonesville, NC - well it didn't end up with us. They told me to contact USPS to see what happened. Hmm - well that was a nightmare. Horrible customer service and follow up. How can you not have records in today's age on where the package showed up. I am disputing the charge. Wish me luck! What a waste of time, and they kept the money.

4 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Company being “local” is a total sham.

The product was made to seem
like it was made in the United States and was good quality. Then two weeks later, an unmarked package arrived from some random province in China. There was no info on the package to make it seem like it was from this company. There is absolutely no way that I am giving my baby this toy to play with. Not sure how this company gets away with this!

9 april 2026
Omdöme utan inbjudan
Logotyp för Skaldo & Malin

Svar från Skaldo & Malin

Thank you for taking the time to share your feedback.

We’re sorry to hear about your concerns regarding the packaging and product origin. We understand how important trust and transparency are, especially when it comes to products for your baby.

Our curated selection includes products sourced from trusted partners across Asia, the United States, and Europe. Each partner is carefully vetted, and all products are selected based on strict quality and safety standards. While some of our items are manufactured in China, they are produced under high-quality controls that meet our requirements.

We completely understand that some customers may prefer products made exclusively in the United States, and we respect your perspective. Your comfort and confidence in what you use for your baby are incredibly important.

We’d really appreciate the opportunity to assist you further and make this right. Please feel free to reach out to our customer support team directly so we can provide the best possible resolution for your concern.

Thank you again for your honest feedback. Please do not hesitate to contact hello@skaldoandmalin.com if you need further assistance. We are more than happy to help.

Betygsatt 1 av 5 stjärnor

I would give it 0 stars

I would give it 0 stars. Product came and did not work correctly. Music distorted and other problems. Asked for a refund and they offered 50% and said I could donate or regift it. Why would I regift something that is broken.
Never order anything again.

9 december 2025
Omdöme utan inbjudan
Logotyp för Skaldo & Malin

Svar från Skaldo & Malin

Hello Lois,

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. This is certainly not the level of quality or service we aim to provide. We completely understand your frustration regarding the product not working correctly, and we strive to make this right.

We’ve reached out to you directly via email to fully address your concerns. Please know that you are always welcome to contact us again at hello@skaldoandmalin.com, and our team will be more than willing to assist you further. We’re here to support you and ensure that your concerns are properly resolved.

Thank you, and we are looking forward to hearing from you soon so we can solve this together.

Warm regards,
Skaldo & Malin Customer Support

Betygsatt 1 av 5 stjärnor

Their tracking info is incomplete and…

Their tracking info is incomplete and provides very little information. For example, the tracking info they provide says the package is in transit, but they do not provide any locations -
Aug 4 @ 4:31 Package shipped Out From Warehouse
Aug 4 @ 10:36 Received by Logistics Company
Aug 5 @ 12;28 Package Ready For Shipping From Warehouse
Aug 5 @ 6:03 Arrived at Departure Transport Hub
They don't provide any locations like UPS, FedEx or the USPS would. And the tracking number is something I've never seen before, starts with UUSC.
Seems pretty sketchy to me. Worried it's a scam company

5 augusti 2025
Omdöme utan inbjudan
Logotyp för Skaldo & Malin

Svar från Skaldo & Malin

Hi Jim,

Thank you for sharing your feedback. We’re very sorry to hear about your concerns regarding the tracking information and completely.

We have reviewed your order on our end and can confirm that both of your packages have now been successfully delivered. To make sure you have all the details, we also sent you a direct email with the delivery confirmation and additional information about your shipments.

We take customer concerns very seriously, and we are more than willing to resolve any issues in the best way we can. Please know that you are always welcome to contact us again at hello@skaldoandmalin.com, and our team will be more than willing to assist you further. We’re here to support you and ensure that your concerns are properly resolved.

We truly appreciate your patience and thank you for giving us the opportunity to address this matter.

Warm regards,
Skaldo & Malin Customer Happiness Team

Betygsatt 1 av 5 stjärnor

Disappointing Customer Service

I contacted the company numerous times to track my order. They placed it on me to track my order. They claim to have 100% guarantee for customer service. But that service is non-existent. So completely disappointing and will not shop with them again. Beware!

20 mars 2025
Omdöme utan inbjudan
Logotyp för Skaldo & Malin

Svar från Skaldo & Malin

Hello Patti,

Thank you for sharing your experience with us, and we’d like to sincerely apologize for the frustration and disappointment you felt while trying to track your order. We completely understand how stressful it can be when you’re unsure where your package is, and we are very sorry that this left you feeling unsupported.

We’ve carefully reviewed your communication with our team and can confirm that you have reached out to follow up on the status of your order. Our team responded to each message with an update on the tracking information.

Although tracking delays can sometimes happen, we understand that this does not lessen the inconvenience you experienced. We are glad to confirm that your order was delivered on March 22nd, but we recognize that the journey leading up to that delivery fell short of your expectations.

We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We would love the opportunity to discuss your experience further and learn what we can do to better support customers like you in the future.

If you’re open to it, please reach out to us anytime at hello@skaldoandmalin.com. We are here to listen, to help, and to do better. Thank you again for bringing this to our attention.

Warm regards,
Skaldo & Malin Customer Happiness Team

Betygsatt 1 av 5 stjärnor

Shady company

I wrote messages on their Instagram which I noticed were quickly deleted. I wrote an honest review on their site which didn't post. I noticed that the majority of the reviews were 5 stars and a handful of 4 star reviews. Turns out that the product rating platform through Loox offers cliebts to pre screen and filter out the unfavorable reviews before posting. The review system is not honest or legit. The company is able to lie, not honor their guarantee, and cover up all the bad.

30 augusti 2024
Omdöme utan inbjudan
Logotyp för Skaldo & Malin

Svar från Skaldo & Malin

Hi Monica,

We really appreciate you taking the time to leave feedback. We regret that you feel your concerns weren’t represented fairly.

Please know that we absolutely value honest feedback, both positive and negative, as it helps us continue improving. We also stand behind our 100% Happiness Guarantee and never want any customer to feel unheard.

If you experienced issues with your product or order, we would really like the opportunity to resolve this directly for you. Please reach out to us at hello@skaldoandmalin.com with your order details, and our Customer Happiness Team will personally assist you.

We appreciate your feedback, and we’ll continue working hard to ensure transparency, fairness, and the best possible service for our customers.

Warm regards,
The Skaldo & Malin Team

Betygsatt 1 av 5 stjärnor

Ordered a baby bed off of Baby list for…

Ordered a baby bed off of Baby list for a gift. The company is Skaldo & Marlin. The order said it was delivered, but was not delivered to them. I have reached out to this company that claims to have 24/7 support 364 days a year!!! Not true!!! I have not received an answer!! Horrible customer service for sure!!! Very deceiving advertising!!! They should say we ignore our customers!!!

29 augusti 2024
Omdöme utan inbjudan
Logotyp för Skaldo & Malin

Svar från Skaldo & Malin

Hi Pamela,

Thank you for taking the time to share your experience.

We understand how upsetting it must be to see a package marked as delivered when it has not been received, especially when it is meant as a gift. Your experience matters deeply to us, and we are truly sorry for the stress this has caused.

Your feedback is extremely valuable to us, and we truly appreciate you bringing this to our attention. We want to make this right for you. At your convenience, please reach out to us again at hello@skaldoandmalin.com with the order name or email used on Babylist so we can immediately assist and resolve this.

Thank you again for your honesty, and we genuinely hope to speak with you soon so we can make this right.

Warm regards,
Skaldo & Malin Customer Support

Detta är Trustpilot

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