SIXT Car Rental Australia Omdömen 

Very intuitive website with easy reservation. The staff at the counter were super friendly and very helpful. The car was immaculate. Will definitely be using Sixt again.

SIXT is doing an excellent job of making the pick-up experience simple, efficient, and genuinely pleasant. From arrival to driving away, everything felt well organised and customer-focused, which is exactly what you want when hiring a car.

What stands out most is the staff. They were friendly, professional, and approachable, taking the time to explain the rental details clearly without overcomplicating things or rushing the process. Their communication was transparent and reassuring, which builds trust and removes the usual uncertainty that can come with car rentals.

The efficiency of the pick-up process is another major strength. The vehicle was ready on time, clean, and in excellent condition, matching what was booked. The handover was quick and logical, with no unnecessary delays, hidden surprises, or confusing steps. Everything felt streamlined and well thought out.

SIXT also does a great job of balancing speed with care. While the process was fast, it never felt impersonal. The team made sure I was comfortable, informed, and confident before leaving, which shows strong training and a genuine commitment to customer satisfaction.

Overall, SIXT is doing very well in customer service, organisation, and transparency. The experience was stress-free and professional, setting a high standard for car rental pick-ups and making it easy to recommend them to others.

THE MOST UNPROFESSIONAL RENTAL COMPANY EVER!!!!!

In 9 years of using Sixt privately and professionally, never have I ever experienced such unprofessionalism as I have this time around from the branch in Blacktown.

The branch was closed early because of holidays, however nowhere was this to be read, neither on Google nor anywhere else.

We arrived around 1pm and had booked pickup from 12, and NEVER have I ever experienced with Sixt or any of their competitors that the team just goes home without trying to contact the client first!!!!

When we arrived, the gates were locked, and we were told from speaking with customer support that we should have known... HOW???

Customer support eventually agreed that we would get a full refund and compensation for the 100 AUD we paid for an Uber to go the the branch, however after 19 DAYS of reviewing our case, Sixt's team in Blacktown now doesn't even want to refund us for the car rental!!!! The Duty Manager is extremely unprofessional and we will be escalating in whatever way possible to make sure we get our money back, including a potential lawsuit for unfair consumer treatment and disputing with our bank. Saying we got offered to pick up the car the next day when we had rented the car to literally go stay in a hotel in Blue Mountains the same night... how is that in any way just compensation?

Avoid at all costs - it's better to walk than dealing with these unprofessional people!

Staff were friendly wait time was good. Everything was explained quickly and efficiently.

Daniel at North Geelong was excellent. He helped me through a poor AAMI customer experience.

Loved it from when I first went in to pick up the keys (the consultant was 10 out of 10) even though it was Monday morning and they had just opened, she (I wish I got her name because she is a great example for the business), was busy with many customers but still took her time to explain to me everything, came outside to explain to me the running of the vehicle. Because of her, 5 well deserved stars ❤️🙏🏻👋

It was so easy to make a reservation online. The pick up process was smooth and everything was explained to me regarding the conditions of renting the car. The vehicle itself was very clean and lovely to drive. The prices were competitive and given the friendly service at both pick up and drop off, I would definitely recommend.

Friendly staff.
Nice vehicle but I didnt realise VW had opposite blinkers and windscreen wipers, so felt unsafe driving. I will request a different car.

As always I had a great experience at SIXT. I hope they keep provide the best service to each customer. I will rent a car at SIXT again, If I visit Adelaide.

Was greeted then served in a efficient matter
Service was informative and Precise
Everything was ran through with Precision and Know-how

Within the shortest time frame of filling out some paperwork I was handed the keys to an unbelievably clean and freshly washed low kilometre vehicle that was this years model

Need I say more
Well yes easy people to deal with

The receptionist was a great service and helpful.

I rented from them because they were the only major rental chain actually within walking distance of the regional city centre I was renting the car from (Albury, NSW), and not located in some industrial estate or at the airport well outside of town. Ultimately, it worked out. It could've been cheaper, especially the excess reduction, but we can't have it all.

The staff were friendly, up front with what I needed to know and answered all my questions.

When they found I'd left something behind in the car, they took the trouble to call me and then drive to the railway station to return the item to me. This meant I could avoid attempting a panicked 40 minute powerwalk on a 40-degree summer's day and risk missing my train. Which was very much appreciated!

Staff polite. Vehicle ready on arrival. Served with a smile

Helpful and friendly staff!

Great friendly staff, so easy to work with, good value for money.

5 stars all round!!!! Well priced, great vehicle, friendly, helpful, efficient and informative staff (Rocklea office). 100% recommend and would use again in future for any rental hire.

The staff were happy to help in any way possible

Great service awesome, very positive and extremely friendly stuff and very happy with the whole experience..

Hired from Sixt Blacktown late afternoon on 8th January. In fairness it was a very hot day but the staff seemed a little distracted from the off. We hire cars all over the world, often from Sixt, and have an annual hire car insurance policy which seemed to confuse the agent who we mainly dealt with, Anash. Once we got that straightened out the rest of the paperwork was easy. We were told that the car we were hiring was directly outside the office, but we were given the keys for a different car, which another member of staff then had to go get. This car DN50NI had quite a few areas of damage which we pointed out to the staff. I took photos of the damaged areas and was told that these had also been photographed by Sixt staff, and that when we received the usual pre-rental agreement paperwork that these would be noted. Later we received an email from Sixt with the usual paperwork stating that the car had no existing damages, which is clearly wrong. I have used the contact form on the Sixt au website to point out these errors and have sent some of my photos. Hopefully someone at Sixt will pick this up quickly and get the paperwork sorted out.