Purchasing my car was surprisingly fast and effortless, and that was entirely thanks to Wayne. He was helpful from start to finish, answered everything clearly and made the whole experience feel comfo... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent experience with Wayne: he patiently talked me through the purchasing process, offered a very reasonable sum for trade-in, and we were driving away in our new car within 1 week of first viewi... Se mer
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Fantastic service following previous experience with an ex colleague no longer in branch. Babs ali was a star and offered very kind and supportive guideance. I recommend him following my service.
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Our sales person Rhys was extremely helpful and was able to source a new t-roc which had all the options on my list of wants so I was very happy. There were a couple of aftersale queries which were al... Se mer
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Företagsinformation
Om Sinclair Group - Sinclair Volkswagen Cardiff
Skrivet av företaget
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Kontaktuppgifter
Wharf Road, CF10 4BB, Cardiff, Storbritannien
- 029 2049 2100
4,8
Utmärkt
297 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 72 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
STAFF PLEASANT AND HELPFUL IN MY CHOICE…
STAFF PLEASANT AND HELPFUL IN MY CHOICE OF MODEL AND KEPT ME INFORMED , ESPESIALY RICHARD.
2 juli 2026
Svar från Sinclair Group - Sinclair Volkswagen Cardiff
Thank you so much for your kind words about our staff, especially Richard! We are committed to providing excellent service and helping our customers make the best decisions. We appreciate your support and look forward to assisting you with all your future needs.
Kind regards,
Sinclair Group.
Svar från Sinclair Group - Sinclair Volkswagen Cardiff
Thank you so much for the positive feedback! We are glad you had a great experience with our service and found the perfect car for your needs. We hope to see you again in the future!
Kind regards,
Sinclair Group.
Outstanding service from Wayne
Purchasing my car was surprisingly fast and effortless, and that was entirely thanks to Wayne. He was helpful from start to finish, answered everything clearly and made the whole experience feel comfortable. Really appreciated.
29 juni 2026
Svar från Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for taking the time to leave such a positive review! We are delighted to hear that Wayne provided you with a seamless car buying experience. We strive to make the process as easy and comfortable as possible for our valued customers. Happy driving!
Kind regards,
Sinclair Group.
Excellent experience with Wayne
Excellent experience with Wayne: he patiently talked me through the purchasing process, offered a very reasonable sum for trade-in, and we were driving away in our new car within 1 week of first viewing it. Highly recommended.
21 juni 2026
Svar från Sinclair Group - Sinclair Volkswagen Cardiff
Wow, so happy to hear you had an excellent experience with Wayne! We pride ourselves on providing great customer service and making the car-buying process smooth and enjoyable. Thank you for choosing us and we look forward to seeing you on the road in your new car!
Kind regards,
Sinclair Group.
Fantastic service | Babs Ali
Fantastic service following previous experience with an ex colleague no longer in branch. Babs ali was a star and offered very kind and supportive guideance. I recommend him following my service.
21 juni 2026
Svar från Sinclair Group - Sinclair Volkswagen Cardiff
We are thrilled to hear about your positive experience with Babs Ali and our team! Providing exceptional service is our top priority and we appreciate your kind recommendation. Thank you for choosing our business.
Kind regards,
Sinclair Group.
Helpful and efficient service
12 juni 2026
Svar från Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your positive feedback! Our goal is to always provide helpful and efficient service to our valued customers. We are thrilled to hear about your experience and look forward to serving you again in the future.
Kind regards,
Sinclair Group.
Svar från Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your kind words! Our team is dedicated to providing a top service and we're thrilled to hear that your approved car was well-prepared for you. We hope you continue to enjoy your new ride!
Kind regards,
Sinclair Group.
Martina/Tracy make it pleasure to…
Martina/Tracy make it pleasure to conduct business at sinclars /cardiff
26 maj 2026
Omdöme utan inbjudan
Svar från Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for the kind words! We are thrilled to have made your experience at Cardiff Volkswagen a pleasure. Martina and Tracy will be delighted to hear your feedback. We look forward to providing you with exceptional service again in the future.
Kind regards,
Sinclair Group.
Svar från Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your kind words! We strive to provide excellent service without being pushy. We are thrilled that our salesman was able to make your experience easy. We appreciate your business!
Kind regards,
Sinclair Group
Very good
The people at Volkswagen Cardiff were very helpful during the purchase of my new car.
31 maj 2026
Svar från Sinclair Group - Sinclair Volkswagen Cardiff
Thank you so much for your kind words! We love helping our customers find their perfect car and we're glad to hear we did just that for you at Volkswagen Cardiff. Enjoy your new car!
Kind regards,
Sinclair Group
Sinclair Cardiff for quality cars & service.
Sinclair Cardiff has a good selection of new & used cars. Sales personnel & service reception personnel are friendly, knowledgeable & efficient.
Martina P. is an excellent sales person - helpful & ready to answer questions about VW cars & finance.
Tracey at general reception is efficient at contacting Sinclair staff in & around the showroom.
28 maj 2026
Svar från Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for the glowing review, Martina and Tracey are shining examples of our excellent sales and service teams. We are thrilled to hear that you had a positive experience at Sinclair Volkswagen Cardiff and we look forward to serving you again in the future.
Kind regards,
Sinclair Group
Great service great salesman great car.
23 maj 2026
Svar från Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for the kind words and positive feedback! It's always our pleasure to provide excellent service and help our customers find their perfect car. We're glad to hear you had a great experience with our salesman. Happy driving with your new car!
Kind regards,
Sinclair Group
Great service from start to end
Great service from start to end, made the entire process of exchanging my car painless, well done to Nic Lancastle and the Sinclair group…
31 maj 2026
Svar från Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for taking the time to leave us a review! We're thrilled to hear that you had a great experience with Nick Lancastle and our team at Sinclair Group. Making the car exchanging process painless is what we strive for. We appreciate your business and hope to work with you again in the future.
Kind regards,
Sinclair Group
Great service!
15 maj 2026
Svar från Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your kind feedback! We are thrilled to hear you enjoyed our service. Our team works hard to provide the best experience for our customers. We appreciate your support and look forward to serving you again!
Kind regards,
Sinclair Group
Great service keeping me up to date…
Great service keeping me up to date with the progress of my golf. Friendly service from babs.
20 maj 2026
Svar från Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your kind words! We're thrilled to hear that we could provide you with great service and keep you updated on the progress of your golf. Babs is an integral part of our team and we're so happy he was able to provide you with friendly service.
Kind regards,
Sinclair Group
Excellent staff and good deal
9 maj 2026
Svar från Sinclair Group - Sinclair Volkswagen Cardiff
Hi G Byrne,
Thank you for your review. We’re pleased to hear you were happy with the staff and the deal at our Cardiff site. Your feedback is appreciated.
Kind regards,
Sinclair Group
Very pleasant and efficient service.
4 maj 2026
Svar från Sinclair Group - Sinclair Volkswagen Cardiff
Hi William,
Thank you for your feedback. We’re glad you found the service pleasant and efficient at our Cardiff centre.
Kind regards,
Sinclair Group
Svar från Sinclair Group - Sinclair Volkswagen Cardiff
Hi Jane,
Thank you for your review. We’re glad you were happy with the service provided at our Cardiff retailer and appreciate you taking the time to share your feedback.
Kind regards,
Sinclair Group
Svar från Sinclair Group - Sinclair Volkswagen Cardiff
Hi Dorothea,
Thank you for your lovely feedback. We’re pleased to hear you found the team helpful and friendly and that you’re enjoying your Polo.
Kind regards,
Sinclair Group
5 ***** service
From first entering the show room nothing was too much for Wayne (Sinclair VW Cardiff) to source the car we wanted ie colour and Spec then keeping us updated in the time frame which was a lot quicker than we expected 😊
4 april 2026
Svar från Sinclair Group - Sinclair Volkswagen Cardiff
Hi,
Thank you for the fantastic feedback. We’re delighted Wayne was able to help source the perfect car for you and keep you updated throughout the process. We hope you enjoy your new Volkswagen.
Kind regards,
Sinclair Group
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