Sensibus Omdömen 

369
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

When I place this order, there was no acknowledgement via a confirming email that the order had gone through. This is not surprising because it has happened before with you. What is happening here?

Betygsatt 5 av 5 stjärnor

This is the second time that I've used Sensibus and, as with the first use, the product and service were outstanding. WRT the product: my wife enjoys butternut squash ravioli, and the sweet butter... Se mer

Betygsatt 5 av 5 stjärnor

Cordial on the phone when inquiring of products and service. Pricing on most items competitive. Packaging and shipping was near superlative. As we all know we are looking for something different , Fo... Se mer

Betygsatt 5 av 5 stjärnor

I love your array of hard-to-find exceptional products. This was my first -- but not my last -- online purchase from you. Everything worked perfectly. Thank you so much.

Företagsinformation

  1. Online-matbeställning
  2. Leverantör av livsmedelsprodukter

Informationen kommer från olika externa källor

Sensibus is an online specialty food store. Follow us in a journey through the flavors of the finest European, Italian and American gastronomic traditions.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

369 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(369)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

My cheese arrived beautifully packed

My cheese arrived beautifully packed, but I was missing one piece that I
paid for and emailed the company and asked for credit but did not get an answer.I am still hoping they will give me a credit for the missing piece, if not I won't order again.

17 juli 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent selection of food

Excellent selection of food. The piece of Panforte was amazing, the pasta and cheese equally as fresh and taste worthy. Sensibus is on my very short list of places to order food from.

16 juli 2017
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I ordered previously Christmas food …

I ordered previously Christmas food boxes and had a great experience.
This time around I ordered some burrata; the cheese was great but arrived a day later than it was supposed to.
And the delivery costs quite a bit.

25 juni 2017
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Ordered two products

Ordered two products - very easy transaction online. One product (Porcini Mushroom Tortellini) was fabulous; the parmesan cheese only so-so.

17 juni 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

i have pay my order 15 days ago and i …

i have pay my order 15 days ago and i have not received anything!!
i've call the customer service and i sent 3 mails but no-one respond to me
I'm waiting the tracking number of my order since 25 may!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
sorry my order is for sensibus.it , not for sensibus.com
so my negative review must be deleted
sorry

10 juni 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

As a first time shopper

As a first time shopper, I found your website easy to navigate, ordering was easy, shipping was fast and your communications with me on the progress of the order were excellent. I wish others web businesses were as good as you are!

6 juni 2017
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Expiration dates are either unclear …

Expiration dates are either unclear (camembert) or unexistent (burrata) so I have to rely on an email back after I called you at least 15 times on Friday after 10 am. Clearly not the customer service you expect from a top quality provider

30 maj 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Sheep Cheese!

I have learned that I can not eat any cheese made with Cow or Goat Milk.
I can however have sheep Milk Cheese. I was so happy to find Sensibus and the great cheese products made with sheep Milk.
THANK YOU!

29 maj 2017
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Still waiting for a response (and yes, I checked my junk folder!)

Unfortunately, this was our first order and it did not go well.

We ordered a piece of Caciocavallo and two containers of Burrata. Of course we paid for overnight shipping and were expecting our order before noon the following day. Instead, we received a phone call informing us there was a "delay" with our order and it would arrive the following day. I contacted Sensibus and they were very responsive. They thought the Caciovallo would be fine, and it was fine. The Burrata did not fare well. The ice packs seemed a bit cool, but definitely not cold. The containers of Burrata were not cool at all. When opened, they did not smell good. We were not comfortable eating or serving it.

On May 11th we received a response email from Sensibus customer care that said we should let them know how the order came through so they could start a claim with the shipper if necessary. We did just that. As of today, May 23rd, we have yet to hear from customer care regarding our dilemma. I've sent at least one additional email asking for a response and asked if they wanted us to return the Burrata.

The Caciocavallo was delicious and I'm sure the Burrata would have been as well if it had been delivered in a timely manner.

Delays happen. Sensibus is not to blame for the delivery delay. The shipping company is - in my opinion - responsible and should make this right.

Sensibus should have had the courtesy of returning our emails by now.

23 maj 2017
Omdöme utan inbjudan

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