When I place this order, there was no acknowledgement via a confirming email that the order had gone through. This is not surprising because it has happened before with you. What is happening here?
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is the second time that I've used Sensibus and, as with the first use, the product and service were outstanding. WRT the product: my wife enjoys butternut squash ravioli, and the sweet butter... Se mer
Cordial on the phone when inquiring of products and service. Pricing on most items competitive. Packaging and shipping was near superlative. As we all know we are looking for something different , Fo... Se mer
I love your array of hard-to-find exceptional products. This was my first -- but not my last -- online purchase from you. Everything worked perfectly. Thank you so much.
Företagsinformation
Informationen kommer från olika externa källor
Sensibus is an online specialty food store. Follow us in a journey through the flavors of the finest European, Italian and American gastronomic traditions.
Kontaktuppgifter
94005, Brisbane, CA
- 800-676-0949
- customercare@sensibus.com
- www.sensibus.com
4,3
Utmärkt
369 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
First time shopper - will be back
All the products were great - good quality - fresh. Brought me back to many wonderful times in Italia. Thanks.
7 oktober 2017
Omdöme utan inbjudan
I guess I got spoiled
I guess I got spoiled. I just came back from Italy. I had suce wonderful memories of the fantastic cheese I had there. I was hoping you had cheese that was close to the quality I had there. Unfortunately I did not feel the quality of your cheese was comparable . The texture and taste was not of the quality I was hoping for. I felt your service was great and ordering was easy. Your shipping was excellent. The cheese arrived when expected.
I just didn't like the texture or taste.
3 oktober 2017
Omdöme utan inbjudan
My ordered cheese arrived overnight
My ordered cheese arrived overnight in perfect condition
1 oktober 2017
Omdöme utan inbjudan
Excellent service
Excellent service, great product. Fast Delivery. Wonderful packing.
25 september 2017
Omdöme utan inbjudan
The service was fast
The service was fast. I haven't tasted the bottaga yet; that's why I didn't give 5 stars. The company was in contact throughout via email. I definitely will use them again
23 september 2017
Omdöme utan inbjudan
I placed an order for two items of …
I placed an order for two items of which were not received but I did receive two orders of which I was charged twice the amount I originally ordered and I did not receive the items I wanted. Therefore, I will not be ordering from your company again. It would have been nice to receive the items I requested but will have to search for another vendor!
20 september 2017
Omdöme utan inbjudan
White truffel oil
Product was processed, packed and shipped the same day. Arrived much sooner than anticipated. The quality of the product is top notch.
19 september 2017
Omdöme utan inbjudan
Excellent packaging and prompt delivery
17 september 2017
Omdöme utan inbjudan
exceptional products and service
The products and consumer service were exceptional. One of the products ordered came in a broken jar. Sensibus replaced the product without question, included a second product as a thank you for our patronage-both without a shipping charge. The gluten free pasta and the sauce we ordered were both delicious, and we are in the process of placing another order.
17 september 2017
Omdöme utan inbjudan
First Order
After I submitted my first order I wanted to add to it. I was told my order had already been packed and ready to ship. The same e-mail said if I wanted to add the items to the cart they would be shipped out the next day and the shipping charges would be waived. I did so. I was charged for the items and the shipping charges. I have not received an explanation though I have e-mailed customer service for a refund of the shipping charges which were more that the cost of the items ordered. If they had not offered to waive the shipping charges I would have ordered more items to make it worthwhile, I am reluctant to order from them ever again.
10 september 2017
Omdöme utan inbjudan
Shipping was prompt
Shipping was prompt, and arrival was as promised. The chill-packs in the package had thawed completely, though the contents seemed fine. More insulation would be prudent.
9 september 2017
Omdöme utan inbjudan
outstanding customer service and the …
outstanding customer service and the olives are excellent. Fast shipping. I plan on doing alot more business with them in the future.
5 september 2017
Omdöme utan inbjudan
Great quality and prompt delivery!
27 augusti 2017
Omdöme utan inbjudan
Excellent cheese resource with good prices
I bought a selection of imported cheese and crackers for my mothers 94th birthday and she loved it. My Dad, 96, also enjoyed it. I used to buy these gifts from a competitor that specializes in artisanal cheeses, but I found Sensibus to have an easier website to navigate, better prices, and faster shipping. So I'm very pleased too.
Only two things could have been better: Their mailing schedule would have delivered it before her birthday, but they have a place where you can specify a different delivery date. I specified her birthday, but they shipped it on her birthday instead, so it was a day late. Not a big thing, but I got no response when I emailed them about it later. Also, though this was a gift for her, billed to me, I keep getting emails from them addressed to her. Both of those problems are easily corrected.
24 juli 2017
Omdöme utan inbjudan
You are amazing
You are amazing! Customer service ridiculously awesome. To get to east cost over nite& price SO reasonable!!!! Am trying to buy Southern European cheeses....thank you
19 juli 2017
Omdöme utan inbjudan
Poor packaging
I'm happy with the selection of cheese. Not happy with the packaging. Two of the cheeses of three had the plastic wrap torn upon arriving. Need to improve on your quality control.
17 juli 2017
Omdöme utan inbjudan
Detta är Trustpilot
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