Everything was great from ordering to receipt. Now five months later, my bracelet has fallen apart. Sehaya have offered a replacement for £9.99, instead of the full refund or replacement that I shou... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The bracelet is lovely better than expected the different lovely coloured stones the attachment is a silver like button with a pattern and slips through the leather Bought it as a present for daug... Se mer
Företaget har svarat
well made earrings,quick delivery ,came in a nice little bag,good price.i bought these earrings for my grandaughter to wear at her dad,s wedding.The reason i bought them was they appeared to be inten... Se mer
As a repeat customer I know that Sehaya can be counted on to provide not only great quality jewellry but great quality customer service too. Their earrings are simply stunning, their delivery really... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are a UK based company of handmade jewellery with natural stones and gems
Kontaktuppgifter
60 Windsor Avenue, SW19 2RR, London, Storbritannien
- sales@sehaya.com
- www.sehaya.com
4,5
Utmärkt
519 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 57 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Sehaya
Hi Penny,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar från Sehaya
Hi Maggie,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar från Sehaya
Hi Nigel,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Quality Counts
As a repeat customer I know that Sehaya can be counted on to provide not only great quality jewellry but great quality customer service too.
Their earrings are simply stunning, their delivery really quick and if things aren't perfect for you their returns policy can't be faulted. I won't hesitate about buying jewellry from Sehaya again.
3 februari 2026
Svar från Sehaya
Hi Maria,
Thank you for taking the time to leave such an extensive and detailed review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
The bracelet has already fallen off too…
The bracelet has already fallen off too many time to remember. I had to take it to have a proper clasp put on it instead of just having a few knots tied together
26 januari 2026
This is such a lovely bracelet with…
This is such a lovely bracelet with quick delivery would definitely use again
2 februari 2026
Svar från Sehaya
Hi Lisa,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
My sister bought these earings for my …
My sister bought these earings for my birthday , was well impressed.
2 februari 2026
Svar från Sehaya
Hi Barbara,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Nothing like image on website. Unwearable
The earrings were nothing like the website image, not remotely. They are not at all as represented and I cannot recommend at all. Very disappointed and will never wear them.
25 januari 2026
Impressive turnaround between placing…
Impressive turnaround between placing and fulfillment of the order
2 februari 2026
Svar från Sehaya
Hi Robert,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
The bracelet arrived promptly .I love it
30 januari 2026
Dark beads on bracelet…
The earrings were lovely but the little bead bracket was disappointing in that the thread was tiny and the beads didn’t have the same sort of effect as shown online because the beads were all dark. I know you can’t always get exactly like the picture because of natural stones but this one seemed a bit dull.
3 januari 2026
Svar från Sehaya
Hi Clare,
Thank you for taking the time to leave a review, we appreciate it. We will take note of your feedback regarding the particular products that your ordered.
Best regards
Gorgeous Earrings
Ordered earrings and they are beautiful. Just a little disappointed with the size - expecting the beads to be larger. However, very well made and encased in a small bag with a motif decoration. I'm very pleased with my purchase.
3 januari 2026
Svar från Sehaya
Hi Ren,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar från Sehaya
Hi Jane,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
lovely colourful and unusual
27 december 2025
Svar från Sehaya
Hi Ruth,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar från Sehaya
Hi Jude,
Thank you for taking the time to leave a review and apologies for the late response
When it comes to our opal bracelets, there is a thin cylindrical opal stone behind the diamond-shaped layer that sits on top of it
I hope that clarifies it - it is something that we do on our opal bracelet only
Best regards
Very fast delivery
Very fast delivery, high quality of product, beautiful im very happy.
22 oktober 2025
Svar från Sehaya
Hi Marcin,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
BEAUTIFUL PRODUCTS
BEAUTIFUL PRODUCTS, SWIFT DELIVERY AND EVEN QUICKER RESPONSE FROM CUSTOMER SERVICE WHO REACTED IMMEDIATELY AND RESOLVED A VERY STRAIGHTFORWARD QUERY.
BRILLIANT
THANKYOU
30 november 2025
Svar från Sehaya
Hi Karen,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
I'm disappointed with the bracelet …
I'm disappointed with the bracelet it's very delicate for a man. And is also over priced.
30 november 2025
Svar från Sehaya
Hi Mags,
Thank you taking the time to leave a review
We are sorry to hear that you are not very pleased with the bracelet... I am afraid that this is a matter of taste... We do have a wide range of bracelets with different stones as well as different size of beads.
We do have a photo of the bracelet worn on the product page in order to present an accurate representation of it apart from the photos of the item on its own
Please mind that all items can be returned within 1 month either for a free replacement or a full refund
Best regards
Svar från Sehaya
Hi Bill,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
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