Excellent customer service from SecureFix Direct. I experienced an unexpected issue with the courier, which was outside the seller's control, and Neil was extremely helpful throughout. He responded pr... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Excellent customer service from SecureFix Direct. I experienced an unexpected issue with the courier, which was outside the seller's control, and Neil was extremely helpful throughout. He responded pr... Se mer
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Ordered caravan window capping through Amazon, unfortunately the wrong size was sent. I contacted them and they very quickly resolved the problem and told me I could keep the item wrongly sent. Shame... Se mer
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Fantastic customer service, went above and beyond my expectations. Through no fault of SecureFix we had an issue with a Canal Lock key, the head with the tapered holes had been welded onto the handle... Se mer
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I ordered an initial 1-ton sky hook to assess its dimensions and verify that it would fit over the shank I was connecting it to. Once I had confirmed that it fitted correctly, I ordered a second o... Se mer
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We Are Suppliers Of High Quality, Fair Price Goods, Providing Caravan Siting Equipment, Agricultural And Forestry Hardware, Marine Hardware And Fittings, Lashing / Lifting And Towing Equipment And Theatre Equipment. With Our Simple And Secure Ordering System In Place, You Can Have Your Order Placed, Goods Safely And Securely Packaged, Dispatched And Delivered To Your Door All Within 72 Hours (Excluding Bank Holidays & Weekends). We Have A No Quibble Returns Policy.
Storbritannien
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Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great company to deal with. Goods were lost by Royal Mail during the lockdown, messages the company , another parcel was sent and arrived next day. Thanks Jason for looking after me.

Svar från SecureFix Direct Ltd
Great company to deal with first class service thanks

Svar från SecureFix Direct Ltd
Excellent service, very good quality product, excellent communication and very well packaged. 5+ Seller, Highly recommended .

Svar från SecureFix Direct Ltd
We ordered a canoe trolley, however on unpacking found it wasn’t quite the right item. We messaged via eBay and Jason responded almost instantly on a bank holiday and posted the correct item next day delivery free of charge. As a goodwill gesture they even asked me to keep the original item.
This is by far the best customer service I have ever received, online or in the shops.....my faith in mankind is restored.
All the very best and I hope business is kind to you.

Svar från SecureFix Direct Ltd
Quick delivery of quality items.
Excellent customer service.

Svar från SecureFix Direct Ltd
Ordered a 3 kgs stainless anchor from Jason, unfortunately ,item was lost in post. On contacting Jason he offered a bigger anchor as replacement which arrived in 2 days.no extra charge.
This one turned out to be too heavy for me.
As soon as I mentioned this, I was offered to have it collected, with full refund
This is amazing customer service, and I cannot recommend Jason and this company enough
William Lewis (Cardiff)

Svar från SecureFix Direct Ltd
I bought an LED trailer board from Securefix. It is a quality product bought for a reasonable price with fast delivery. I had a slight problem with one of the LED's. I contacted Jason who replaced the item by next-day delivery. His response was text-book for customer care. Highly recommended

Svar från SecureFix Direct Ltd
I bought a product a couple of months ago. Sadly, Chinese origin and it failed badly. Spoke to Jason via eBay ... so accommodating and understanding. Customer Service in the Premier League - unsurpassable! Proud to be a customer!!!???? Rob

Svar från SecureFix Direct Ltd
Just had my alloy wheel clean brush delivered (before the delivery date given)and wow the quality and price is sublime, thanks Martin

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Thought there may be a delay now BUT the order was received within 3 days -great & cheaper than elsewhere.

Svar från SecureFix Direct Ltd
PERFECT item - GREAT price - AMAZING communication
HIGHLY recommended

Svar från SecureFix Direct Ltd
I received two items which were faulty. I received a reply the same day and an offer of a refund or two tested items. I went for the refund and the same day was told that a refund had been applied to my account. This was incredible customer service. Apologetic, friendly and efficient. This company deserve to do well. Thank you.

Svar från SecureFix Direct Ltd
Very quick delivery, good prices and I'm pleased with my Ace 1600 wire rope puller, looks pretty bomb proof to me. I would have liked to be able to phone re. a couple of queries but the online chat sufficed. I will use again.

Svar från SecureFix Direct Ltd
Great seller
Offering great deals. Excellent communication. Very trusted.
Recommended.
Hope to deal again.

Svar från SecureFix Direct Ltd
Quality goods and service, what more could you ask for.
No hesitation in recommending

Svar från SecureFix Direct Ltd
I ordered an item from this Company, via Amazon which arrived slightly damaged. I wrote a review concerning this, not expecting to hear any more. The Company took the trouble to contact me directly and could not do enough to rectify the situation, and immediately dispatched a replacement. I can't speak more highly of this Company as their Customer Service is excellent, and it is nice to find a Company that still takes a pride in the service that it delivers. I will have no hesitation in dealing with this Company in the future, and would recommend it to anyone.

Svar från SecureFix Direct Ltd
I bought an 48mm clamp from SecureFix Direct and was very pleased with the speed of delivery. I spotted a possible weakness and changed the shorter bolt for a longer one. Notifying the company, I received a professional response, saying they would contact their suppliers to advise them.

Svar från SecureFix Direct Ltd
What a brilliant company!
I ordered a ten metre strop on Ebay but received a five metre one in error - a quick email and Jason sorted it out immediately, apologising profusely, resulting in the delivery of the correct one in the next morning's post with the bonus of being told to keep the first, shorter one too!
Perfect customer service and highly recommended!!

Svar från SecureFix Direct Ltd
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