I'm always amazed that Seated reaches out to me just before my favorite artist's concert tickets go public. I've gotten absolutely WONDERFUL seats and made awesome memories thanks to their prompt noti... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This has been a great one-stop notification for a number of different acts I like, all in one spot. No more having to check multiple sites for different artists or groups. It also provides info on... Se mer
Myles not only replied extremely fast to my email after submission, but in a kind, thoughtful and most importantly, genuine manner. Far too often I feel like support teams offer generic, pre-scripte... Se mer
Good service, but when logging in or registering, you need to verify using your phone number. There is only a couple of countries, meaning if your country isn't there, you are unable to use Seated (my... Se mer
Företaget har svarat
Företagsinformation
- Biljettförsäljning
- också i
- Hobbybutik
Informationen kommer från olika externa källor
Artists use Seated to sell concert tickets to their true fans.
Kontaktuppgifter
379 W Broadway, 10012, New York, USA
- +1-855-260-7328
- support@seated.com
- www.seated.com
4,4
Utmärkt
201 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
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Flawless perfomance!
Seated.com emails notifications only for the artists I follow. No junk email. Seated.com seamlessly transfers ticket sales to the vendor or elsewhere. Flawless performance!
22 juli 2025
Omdöme utan inbjudan
I love Seated!
Immediate notifications when shows are added, opportunity to secure presale tickets when available.
14 juli 2025
Omdöme utan inbjudan
Had a terrible experience -had a…
Had a terrible experience -had a presale code -didn't wotk. Customer service suggested try another device -really? for general sale had tickets in cart for $198- got kicked out and when able to get back in same tickets were $398 Would never use again
6 juni 2025
Omdöme utan inbjudan
Svar från Seated
Hi Lori,
Thank you for taking the time to share your feedback. We understand your frustration with the ticketing experience and want to clarify how our service works.
Seated powers presale reminders by sending fans the presale password and purchase link, but we have no direct connection with the ticketing provider, in this case, AXS.
We also have no control over ticket pricing, which is set entirely by AXS and the venue.
When you contacted our team about the code not working, we immediately tested it by joining the queue and entering the code we provided.
The code worked successfully and unlocked access to the presale tickets as intended.
After confirming the code was valid, we suggested trying a different device or browser, which is the standard recommendation when fans experience glitches with any ticketing platform.
High-demand shows often cause sites like AXS and Ticketmaster to experience technical difficulties and errors that are beyond our control.
For ongoing technical issues with the ticketing platform, we recommend contacting the venue and AXS directly, as they manage the purchasing system and can provide specific technical support.
While we completely understand your frustration with this experience, we believe the technical difficulties you encountered were with the AXS platform rather than our presale notification service. As the messenger providing presale access, we fulfilled our role by delivering a working code and link.
We'd greatly appreciate it if you would consider directing your feedback to AXS regarding the technical issues you experienced, as they would be better positioned to address and resolve these platform-specific problems.
Best,
Team Seated
No verification codes and failed customer service.
This is my second comment on the same problem. I contacted Seated to complain that I couldn't sign up for ticket sale notices or purchase tickets because every time I tried they failed to send me a verification code. A few days later they emailed to tell me they had been sending the codes to a long-ago disconnected phone number instead of the current phone number I kept entering. I was assured that they had corrected the problem, and I was encouraged to try again. After trying several more times over a couple of days, I still can't get a verification code sent to my phone. So I guess I should just forget about buying tickets from Seated.
27 maj 2025
Omdöme utan inbjudan
Svar från Seated
Hi Ken,
Thank you for your feedback, and I sincerely apologize for the ongoing frustration with our verification system. I want to address your concerns directly.
Throughout this process, we've been replying to your messages as quickly as possible and following up for additional information to diagnose the issue. We respond to support requests quickly and are committed to resolving this for you.
Our system shows that verification codes are now being successfully delivered to your current number, but since you're still not receiving them, this indicates the messages may be getting filtered by either your carrier or your device's spam protection.
We've provided specific troubleshooting steps, including checking with your mobile provider about potential blocking of messages from our short code and reviewing your phone's spam filtering settings.
We've also manually sent you the presale code so that you can access the Billy Strings presale. Please try the carrier and device troubleshooting steps we outlined in our email and let us know the results so we can continue working toward a solution.
Best,
Danna @ Seated
Was notified quickly of ticket…
Was notified quickly of ticket availability was able to purchase and get good seats before public
22 april 2025
Omdöme utan inbjudan
Up to date concert recs and alerts much…
Up to date concert recs and alerts much appreciated
7 april 2025
Omdöme utan inbjudan
Always up to date and quick to notify.
Always up to date and quick to notify.
19 mars 2025
Omdöme utan inbjudan
This is a very cool thing
16 mars 2025
Omdöme utan inbjudan
Well Informed
Seated is keeping me informed of artists & upcoming concerts without overwhelming me with numerous emails everday.
10 mars 2025
Omdöme utan inbjudan
Luv this site
Luv this site. They are always on top of reminders for concerts and informing you when tickets go on sale. Best of the best!!!
3 mars 2025
Omdöme utan inbjudan
Seated sent me notice to a Beach Boys…
Seated sent me notice to a Beach Boys concert in Phoenix, whereas Ticket Master failed to do so.
Very helpful, would not have known about the concert without the Seated email.
26 februari 2025
Omdöme utan inbjudan
Amazing customer support
Customer support is the face of any company and when I had to 'chat' today I thought I would be going down a rabbit hole. Bit when I had a real person respond promptly I was amazed but still skeptical. Danna was perfect! The epitome of what customer service experience should be. She was prompt, knowledgeable and friendly. Definitely an asset to your team. Kudos Danna!!!
18 februari 2025
Omdöme utan inbjudan
Great service!
Very good when it comes to only sending notifications about artists I'm interested in. Plus the notifications are timely and take me to the exact website to purchase the tickets I'm looking for.
13 februari 2025
Omdöme utan inbjudan
Excellent source of information
What is great about seated is that I am able to get the information on the artists that I am interested. I don't get overloaded with information that I don't want. Great service that allows me to purchase tickets for events that I am interested in.
12 februari 2025
Omdöme utan inbjudan
the people at this company truly care.
11 november 2024
Omdöme utan inbjudan
Helpful notification for code for…
Helpful notification for code for advanced ticket sales from the performer.
11 februari 2025
Omdöme utan inbjudan
Best ticket experience in my life I believe
I ran into issues transferring tickets. Not only did they respond on a Saturday with support for the transfer, but they were even available by text when they venue became extremely uncooperative regarding the transfer. They reached out Monday about the incident, and eventually issued a full refund. I can't recall customer service like this in ages. So pleasant and so available. Thanks again !!
8 februari 2025
Omdöme utan inbjudan
I love Seated
I love Seated. Getting a text anytime a favorite artist is going to be in town is great!
8 februari 2025
Omdöme utan inbjudan
Love Seated!
Love getting notifications about concert presales so I don’t miss them! No spam either
1 februari 2025
Omdöme utan inbjudan
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