I'm always amazed that Seated reaches out to me just before my favorite artist's concert tickets go public. I've gotten absolutely WONDERFUL seats and made awesome memories thanks to their prompt noti... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This has been a great one-stop notification for a number of different acts I like, all in one spot. No more having to check multiple sites for different artists or groups. It also provides info on... Se mer
Myles not only replied extremely fast to my email after submission, but in a kind, thoughtful and most importantly, genuine manner. Far too often I feel like support teams offer generic, pre-scripte... Se mer
Good service, but when logging in or registering, you need to verify using your phone number. There is only a couple of countries, meaning if your country isn't there, you are unable to use Seated (my... Se mer
Företaget har svarat
Företagsinformation
- Biljettförsäljning
- också i
- Hobbybutik
Informationen kommer från olika externa källor
Artists use Seated to sell concert tickets to their true fans.
Kontaktuppgifter
379 W Broadway, 10012, New York, USA
- +1-855-260-7328
- support@seated.com
- www.seated.com
4,4
Utmärkt
201 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
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great way to get notified
Excellent service, a bit clunky to use. If you improve the ability to log in without crashing, you'd be amazing.
20 februari 2026
Omdöme utan inbjudan
Great for tracking your favorite bands
Love getting early notifications on upcoming shows!
13 februari 2026
Omdöme utan inbjudan
Simple and to the point
Simple and to the point, no bs, you just put your email, location, radius, and define a list of artists to track. Announcements have been very timely so far and ahead of pre-sale. I put my radius to the max so I also get notifications for cities that might be a day-trip away. Works like a charm!
10 februari 2026
Omdöme utan inbjudan
I don’t follow many artists
I don’t follow many artists, which thankfully, with Seated, means I am not bothered by notices for other artists. I rarely get messages, but when I do, I want them. This is respectful and positive. 👍👍
11 februari 2026
Omdöme utan inbjudan
Please Avoid Using Seated.com
Purchased tickets for an event. This event came with VIP access to the artist. I signed up, Seated.com gladly took my money, and did nothing to provide me with VIP access. Reached out to support, and did not receive any support. That means Seated.com avoided assisting me. I will not use Seated.com anymore. Please stop sending me your junk email. I will continue to tell as many as I can to not use Seated.com. Too risky.
12 december 2025
Omdöme utan inbjudan
Svar från Seated
Hi Kurt,
Thanks for reaching out, and we're sorry to hear about your experience.
We want to clarify a few things. Seated did not sell or process any transactions for Lindsey Stirling VIP packages.
Lindsey Stirling's VIP experiences are sold and managed by a dedicated VIP provider, not by Seated.
What we do for Lindsey Stirling is power the VIP reminders, which let fans know when and where tickets go on sale.
For anything related to your VIP package, including support questions or refund inquiries, please reach out directly to info@lindseystirlingvip.com. They'll be best equipped to help.
If you'd like your Seated account and contact information removed from our system, just email support@seated.com, and we'll take care of it right away.
We appreciate you sharing your feedback and genuinely hope you're able to get this resolved with the right team.
Best,
Team Seated
Wow what a service.. Totally Useless website
Wow what a service. I just recived at mail from seated that Bruno Mars is coming to Europe. Unfortunately ticket sale started this morning and everything is sold out. Thank you Seated.com for notify me on a concerts I cant participate in.
15 januari 2026
Omdöme utan inbjudan
Svar från Seated
Hi Thomas,
Thanks for the feedback, and we totally understand the frustration of missing out on a show you were excited about.
For a bit of context: the notification you received was based on your preference to be alerted when artists are coming to your area.
While we do power reminders for some of Bruno Mars's tours, we weren't powering the signups for these European dates, so the email you received was a general heads-up rather than early or exclusive access.
For high-demand artists like this, shows can sell out very quickly once tickets are released, which is unfortunately outside of our control.
For tours where Seated isn't powering the official reminder, following the artist directly on social media and signing up for their newsletter is a great way to make sure you don't miss presale codes or early-access opportunities.
If you'd like to update your notification preferences or need help with your Seated account, just email support@seated.com, and we'll be happy to help.
We appreciate you sharing this with us.
Best,
Team Seated
I love getting emails and texts!
I love getting emails and texts every time one of my favorite bands is coming around. I live in Vermont and we don’t have any big concert venues in the state so it doesn’t not get advertised locally. I love how I can subscribe to multiple states and get alerted right away so I can get my tickets before they sell out. Thank you seated!
13 januari 2026
Omdöme utan inbjudan
Refund processed with ease!
I bought tickets for an out of state show and had to cancel, I missed the refund deadline by one day. I worked with Danna and she quickly processed my request and approved my refund. Very grateful!
5 december 2025
Omdöme utan inbjudan
Easy to get presale tickets, hard to get into venue on the day of the show
While Seated is a legitimate company and not a scam, they provided fans for a concert I attended with the wrong type of ticket delivery, causing issues with the ticket scanners and box office employees at the venue. They emailed us a "digital delivery" ticket with a PDF file containing a QR code, which the venue refused to scan because we should have been sent an actual Ticketmaster ticket.
I got GA pit tickets and waited outside in line for 30 minutes because I wanted to be at the front of the pit for my favourite band, but we got kicked out of line and sent to the box office where I waited ~10 minutes for the attendant to figure out what Seated is and where the list of tickets was.
Seated is a great option to secure presale tickets without the Ticketmaster b.s. but don't trust the delivery method for the tickets - especially if you have GA and are planning on lining up early for a good spot. Expect to spend time advocating for yourself at the box office.
2 december 2025
Omdöme utan inbjudan
Svar från Seated
Hi Alison,
Thank you for sharing your feedback about your experience at the show.
We're genuinely sorry that issues at the door took away from what should have been an exciting night seeing your favorite band, especially after arriving early to secure your spot.
We want to clarify a few important points: the tickets we provided were 100% valid, and the QR barcode on your PDF ticket was the exact same barcode issued to us directly from Ticketmaster.
Other fans using the tickets for this event were able to enter without any issues.
It sounds like there may have been some confusion at the venue's entry point about the barcodes, which are an accepted method for Ticketmaster tickets and were provided to us by the venue.
That said, we understand how frustrating it must have been to be pulled out of line and sent to the box office when you were prepared and ready to enter the venue.
For situations like this, our night-of-show support team is available to help resolve any venue confusion in real time. We wish you'd been able to reach out to us so we could have stepped in and advocated for you.
We've processed a full refund for your Seated order, and you should have received an email with instructions on how to claim it.
We appreciate you taking the time to write this review, and we hope this experience doesn't deter you from using us again in the future.
If there's anything else we can help with, please don't hesitate to reach out.
Best,
Team Seated
It's super accurate and very life…
It's super accurate and very life saving so that you don't miss anything happening around you!
3 december 2025
Omdöme utan inbjudan
Seated.com a must for Reminders and Presale codes for My Fave Performers!
I attend many concerts every year so where I buy my tix is super important. Seated.com has been great reminding me of my fabs performing And providing presale codes!
Just got tix for fka Twigs and signed up for Sarah Kinsley- Go Seated.com!
2 december 2025
Omdöme utan inbjudan
Spoon-fed concert dates! Sick!
Finding concerts is so hard and, even following bands’ socials, it’s mixed in with promotional or marketing content that obfuscates what I actually want to know. I love l having the information I actually want presented in such a consumable way.
17 november 2025
Omdöme utan inbjudan
Seated Scored the BEST seats!
I setup my artist preferences through Seated after missing Sublime in my state this year. I’m happy to report that Seated sent me a notification yesterday that Sublime will be back in Colorado in April. They also gave me the option to have them buy tickets for me on the presale and set the preferences for what seats I want. I am happy to report that I woke up this morning with 4 front row seats for face value cost!! The only thing I wished was done differently is the amount of tickets that they allow buyers to request. If we could’ve gotten 6, instead of 4, that would’ve been amazing! But regardless, I’m so grateful! Thank you SEATED! You have earned a fan for life!
10 november 2025
Omdöme utan inbjudan
I got an email from this company that…
I got an email from this company that my favorite artist was going to be in my area! I was able to get seats and I can't wait to attend!
3 november 2025
Omdöme utan inbjudan
First time user
First time user. The whole process could not have been easier. I signed up and started following in early spring, got the notification and bought the tickets in a pre-sale in June, and went to the the show at the end of October. Will be using again in two-days for another pre-sale for a show next summer.
30 oktober 2025
Omdöme utan inbjudan
no show tix & now David McKay owns my data (plz tell me how this is a good idea for show goers?)
what a joke 3rd party has my data to just get a "chance" to see the band I want..........the password seated.com sent me didn't work and the show sold out in 8 minutes the rates were 4 times of any other show that the venue has.....what are we really paying for here
17 oktober 2025
Omdöme utan inbjudan
Svar från Seated
Thanks for sharing your experience.
We can see how frustrating this was, especially when you were excited to see Khruangbin.
For the Metro dates, here's what happened with the presale: When it launched at 11:00 AM, Etix (the venue's ticketing platform) had a brief technical issue where an old password was still active in their system.
This caused the correct password to fail for about a minute before Etix caught and fixed it.
Fans who refreshed their browser were able to get through, and all available tickets were in carts by 11:05 AM.
For the other dates, the ticketing providers confirmed the password worked and that their systems experienced technical issues due to the high site traffic.
We want to be transparent about our role here: Seated coordinates presale access to connect fans with tickets, but we're not connected to Etix or any venue ticketing systems.
We don't control their platforms, ticket pricing, or inventory. The actual ticket sale happens entirely through the venue's chosen provider. We've passed along feedback about this password issue to help prevent it in the future.
Regarding your data concerns, we take privacy seriously. If you'd like to discuss your specific data or have it removed, you can reach out to us directly at support@seated.com, and we'll look into your request. (Note: if you placed an AutoBuy request, we'll need to retain transactional information, but you can unsubscribe from emails and texts anytime.)
We genuinely understand this wasn't the experience you were hoping for, and we appreciate you taking the time to share your feedback.
event notification is great
I just use their event notification service. I find it most useful and accurate.
1 september 2025
Omdöme utan inbjudan
Love Seated!!!
The app is easy to use and it really makes it easy to buy stuff from the bands I love!
12 augusti 2025
Omdöme utan inbjudan
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