Lovely service by Bea & Jerome. Attentive and gave our lovely family freebies! 10/10 service

Thank you so much to Bea for a great experience and we loved the sofa, very helpful and informative.

Helpful friendly staff delivery as told
Set everything up where we wanted
5 star service

Great service provided by Bea at scs- got some amazing bargains for our outhouse.
A sofabed, lamp and a rug.

Great customer service by Deputy Store Manager Bea. Easy process to choose and buy a sofa.

Bea was very helpful in taking us through all the options available to us, demonstrating all the features and helping us to decide on which sofa was right for us

The help we received from both D and Raj was excellent. There was no pressure selling tactics and the guys were very informative and helpful. After the sale there had been a slight mistake which was partly due to a system hiccup (these things happen) and also me not understanding/misreading an item on the receipt. This was simply an unlucky thing to happen but the important thing is D and Raj went out of their way to help get the issue resolved which was excellent. We all hear about horror stories from other companies that wash their hands of you once they've got your money so to speak but this was far from the experience we received. I can honestly say we are 100% happy with everything from the product to the delivery and the very important aftercare as well. Thanks again to D and Raj and sorry it took so long to get the review posted for you.

Bea@Watford branch was so helpful. Branch manager was also great.
Fantastic customer satisfaction ensured.
Fally

I am so happy with the service I have received from Miss Bea and colleagues.
Fantastic really.

Bea was very efficient and very helpful a easy journey in buying our sofas , would definitely recommend ScS
Great Value , Great Quality
Ian and Jane

from start to finish the guys were helpful in everyway, including which order i wanted my sofas in. Quick and reliable, thank you guys.

Tricky doing computer bits but staff very helpful Bea was very good

Bea was extremely helpful! Amazing customer service

Very good customer service from start to finish. Delivery was on time and installation done quickly and professionally. Place left clean and tidy on completion.

The sales Lady Bea was so helpful, knowledgeable and very professional in a friendly way . She took the time to find out what we was looking for, advising the difference in the various options.
Highly recommend this store and Bea . Thank you .

There was a 4 week delay on our order but the communication was good throughout the process. Once a delivery date was set I was kept informed almost daily and given up to date time slots. The delivery drivers called en-route to say they were on their way. When they arrived, they were so helpful and professional, nothing was too much trouble.

I have had a good experience in the store. One of the staff members, Ms.Bea was very courteous in showing us around the store and explaining about the products. Keep up the good work!

Bea was very helpful and was a great experience. Helped us choose the right sofas and was very knowledgeable

Bea very kindly showed us around and understood our needs. She took into account our budget, our styles and was very patient. Highly recommend!

We are still waiting for our order to be completed five months after delivery date. Our order was delivered in December with the incorrect footstool and five months down the line they keep pushing back delivery. It's very hard to get hold of anyone and when you do they just tell you the computer says it will be in on X date, only for then that date to come and go time and time again. Seriously the worst company we've ever had to deal with, avoid at all costs. We've had to engage with the ombudsman it has been that bad.

Edit post Scs response: your delivery date messages are just lies, this is the fourth time we've been given a delivery date only for it to be cancelled. You clearly have no idea what your manufacturers are making.