I can only comment on the service received in the store as I won’t receive my furniture until December. I can’t fault the salesman John, as he made the whole process easy, explaining how the store wor... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Have taken delivery on 2 new sofas, from the time of ordering both to the delivery everything went smoothly. Did have to wait a little longer than expected for one of our orders but we are pleased wi... Se mer
The store is a well planned and kept place to view the furniture. We were greeted by Alan who also assisted with our purchase and was pleasant, professional and knowledgeable. We did change our minds... Se mer
Salesman was brilliant and amazing with advice and very helpful with every sofa we looked at and found the one we was looking for thanks to him
Företagsinformation
Om poltronesofà - Swansea
Skrivet av företaget
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrivet av företaget

Kontaktuppgifter
Nantiffyn Retail Park, Nantyffin Road, SA7 9RF, Swansea, Glamorgan,, Storbritannien
- 01792 312990
Ber kunder att lämna omdömen
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wayne the salesman was very…
Wayne the salesman was very professional & helpful explained everything we needed to know about our purchase.
The gentleman that served us was very…
The gentleman that served us was very patient and took the time to discuss what we wanted. He helped us to choose the correct colour and fabric, and he worked out all the financial details for us. He was very friendly and a great member of your team!
Great delivery drivers
Sales Member Ayas was brilliant at the…
Sales Member Ayas was brilliant at the Birstall store. He knew exactly what I was looking for . I will give a full review once the couches are delivered
Two charming young men who were very…
Two charming young men who were very helpful and polite
Very Happy and being ex forces I was…
Very Happy and being ex forces I was served by ex forces guy
Excellent
Excellent Customer Service from Store to Delivery. Friendly helpful Staff.
Greated on entry to the store.Was told…
Greated on entry to the store.Was told about the
Sofa materials that were available and country of origin tags explained.
Lovely range of different fabrics and leathers.
Nobody in SCS was pushy or overly trying to get a sale.
We found the design of the sofas we wanted to purchase and the fabric.
The salesperson explained delivery cost and insurance if needed.
Overall a pleasure to shop there.Would recommend.
A perfect bespoke design…
Jill at the store helped us to design our perfect sofa as we wanted to replace the integral stools that, on the shop floor example, were stowed away in the side of the sofa. Had we not spoken to Jill, we wouldn't have known it was possible to change the design. Our perfect sofas arrived today and we're thrilled with them. Thanks Jill for spending the time with us and making sure we got exactly what we wanted.
Great range of quality furniture and…
Great range of quality furniture and really friendly service. Once purchased, communication of delivery was very good. Happy with the sofa purchased - would recommend
Svar kan ha AI-innehållLäs mer
Ordered Sofa on 18th Jan
Ordered Sofa on 18th Jan, Sales team are professional and polite, Thats where the Service stops.
After sales are non existent, Never answer the phone, the only way of talking to someone is to take a visit to the Shop.
The Due date for the Sofa was Feb 21st, still waiting for any update as to when the Sofa will arrive,

Svar från poltronesofà - Swansea
Excellent service
Everything from the knowledgable salesman to the efficient delivery men made the purchase of our new sofa easy.
Excellent service Swansea storeff
Availability of staff
Availability of lots of information from the sales man
Showroom set out nicely
Good experience in store+delivery men was very good
The staff in store I was happy with...Andy was dealing with me
...he was not to pushy×let me look at my own pace+was there when I needed him...the delivery guys was on time...was friendly+helpfull...overall it was a pleasure
Kind delivery drivers
Just had my sofas today delivered by the kindest delivery boys, Charlie and Alex. They were so helpful and the best furniture delivery I had so far! Thank you
Prompt efficient delivery
Prompt efficient delivery. Polite, friendly delivery men, Alex and Charlie .hHappy to recommend ScS to friends
Paisley 3 seater sofa from Swansea store
Visited the Swansea store on the 28th of December 2024. I was looking for a new sofa and wandered around the store sitying on lots of sofas.
I tried several sofas but as soon as I saw the Paisley 3 seater sofa,I fell instantly in love with it. I took my shoes off and got comfy on it and knew straight away it was the one I wanted. It was so comfortable and looked great too. And to top it off, was on sale at only £499.
Delivery on time
Delivery on time, two nice gentlemen, polite and did great job.
100% recommended!
I was kept informed at all stages when the team would be here to deliver.The lads were polite and efficient.Couldn't have asked for better! 100% recommended!
Ordered suite on 6th Jan,was told to…
Ordered suite on 6th Jan,was told to expect delivery 21st Feb.but haven't heard anything. Tried ringing ,77min wait.Have been to Swansea store this morning, to be told, there's a delay till March 20th.I think I should have been contacted about this.

Svar från poltronesofà - Swansea
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