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poltronesofà - Stockton, Portrack Omdömen 

3 739
•
TrustScore 4.5 av 5

4,6

Möbelaffär
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Plats

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Portrack Lane, 0, TS18 2QA Stockton-On-Tees, County Durham,, GB

•
01642 633012

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Was approached as soon as i entered the shop by rob, he was very knowledgeable and made me feel welcome. He took 5 mins of my time to explain about the sofas and that i could pick any sofa in any mate... Se mer

Betygsatt 5 av 5 stjärnor

had a lovely experience from start to finish! in store picking a sofa to getting it delivered! the staff in the shop were so helpful and explained everything to us and we're very friendly, then when i... Se mer

Betygsatt 5 av 5 stjärnor

From the minute we walked in, we were welcomed by the lovely polite Gurnam who introduced himself, let us walk around and explained everything we needed. He kept checking in on us and if we needed any... Se mer

Betygsatt 5 av 5 stjärnor

We were welcomed into the store by George who assisted us throughout our visit. He was helpful, friendly and very informative. There was no rush here to come to a decision which made it easier to cho... Se mer

Företagsinformation

  1. Möbelaffär

Om poltronesofà - Stockton, Portrack

Skrivet av företaget

poltronesofà

Visit poltronesofà
poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Skrivet av företaget

Kontaktuppgifter

  • Portrack Lane, 0, TS18 2QA, Stockton-On-Tees, County Durham,, Storbritannien

  • 01642 633012

4,6

Utmärkt

TrustScore 4.5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(3 739)

18 779 omdömen under de senaste 12 månaderna

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Betygsatt 4 av 5 stjärnor

It was a nice experience

It was a nice experience, the crew came at the estimated time and did a good job.

8 juli 2026
Logotyp för poltronesofà - Stockton, Portrack

Svar från poltronesofà - Stockton, Portrack

Good Afternoon,

I hope you are well and thank you for your review.

We’re pleased to hear you had a positive experience with us and your delivery arrived on time as expected.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Betygsatt 2 av 5 stjärnor

Sofas are lovely, staff not so much

The sofas are absolutely wonderful, very comfy and look lovely in my living room.
Issues with getting the 3 seater in, which couldn’t be helped. However the staff was rude, and abrupt with my mother in law, the man who was experienced and teaching 2 other lads, was very rude making snarky comments on how we should have measured up properly, and was just not pleasant towards my mother in law.

7 juli 2026
Logotyp för poltronesofà - Stockton, Portrack

Svar från poltronesofà - Stockton, Portrack

Good Morning,

I hope you are well and thank you for your review.

I am sorry to hear about the negative experience your mother-in-law had with our delivery team. It is never our intention for our staff to be anything but polite and helpful so I can understand how frustrating this must have been for you both.

Please accept my apologies if the crew were unprofessional in any way and I will ensure that your comments are received by our Distribution Centre, to help us improve moving forward.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Betygsatt 5 av 5 stjärnor

Good In Store service

Good In Store service, delivered on date promised & delivery team phoned 1hr beforehand to advise how long they would be before arriving. They were respectful of the property & the new carpets, taking shoes off & taking all packaging away. A brilliant service from start to finish

3 juli 2026
Betygsatt 4 av 5 stjärnor

Communication for delivery issue

We was given a time the guys would be here to deliver sofa.
On walking back with the dogs a van was waiting in the driveway. We had not received a text stating they were here to deliver sofa. This was so much earlier than our allocated time so this needs to be addressed.
They did say they had trouble with a van.

The guys were nice and chatty got the job done and went .

3 juli 2026
Logotyp för poltronesofà - Stockton, Portrack

Svar från poltronesofà - Stockton, Portrack

Ciao Geoffrey,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry that the delivery crew arrived earlier than we had initially expected on the day.
We do advise that all timeslots provided are estimated and can change however I apologise for any inconvenience that this may have caused you.
I will certainly pass on your comments to our Distribution Centre as this helps us to improve our customer experience moving forward.

Many thanks,
Poltronesofa at ScS
Social Media Team

Betygsatt 5 av 5 stjärnor

Happy Customer great service

We were greeted at the door by a lovely lady called Chris at the Portrack Stockton branch who explained the new offers and what fabrics and colours various furniture could be ordered in.
She then left us to have a browse and said "give me a shout if you need help" which we did.
Chris helped us with the style, colour and fabric and was very knowledgeable.
We wanted to decide and she said come back any time and told us the days she worked.
We went back and purchased a lovely four seater settee and are now awaiting delivery.
Very pleased with the choice and service.

30 juni 2026

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