We were able to look around freely without being badgered by the sales people. The assistant 'Red' told us the basic info and then left us to wander freely but he was on hand to answer questions. W... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Terrible aftercare, and they don't contact you until a few days before to get your furniture, when I called to change the date, they still turned up at the cancelled date. And I have a faulty media so... Se mer
Företaget har svarat
Excellent customer service by advisor Red. He guided us through the way Poltrone worked and all the options available. He was really attentive whilst not being pushy and left us to browse on our own w... Se mer
Good communication throughout the process. Excellent delivery by your men and good testing and demonstration of the suite build-up, should we move house in the future. Courteous and polite staff.
Företagsinformation
Om poltronesofà - Stockport
Skrivet av företaget
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrivet av företaget

Kontaktuppgifter
12 The Peel Centre, St. Marys Way, SK1 2HU, Stockport, Cheshire,, Storbritannien
- 0191 731 3300
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sofa Delivered on time,the two delivery…
Sofa Delivered on time,the two delivery men were very friendly and courteous,fixed the Sofa in good time ,no complaints about the delivery or service
Brilliant outcome
Great experience from ordering to delivery. Staff were polite and friendly.
Delivery and build was very quick and no mess left. Superb all round experience. Sofa very comfortable and everything we expected.
Had time to choose our sofa offered…
Had time to choose our sofa offered water staff very helpful
Great service from walkimg through tje door to delivery
Great service all round, informed before delivery,on time guys were friendly and polite,sales team were too would recommend 100%.Thanks
Friendly and knowledgeable
Friendly, helpful and knowledgable staff. A pleasant comfortable atmosphere without any pressure. Excellent showroom.
Good quality but no rush
Very easy going relaxed atmosphere. Most of furniture is electric recliners and items on displace at low prices are end of line. Delivery price very high due to inflated petrol price that has fallen. The discount given just covers that cost. 3 months wait for manufacture and delivery too.
As soon as we walked in we were met by…
As soon as we walked in we were met by this super happy friendly bloke called Wayne… Honestly we ended up buying a sofa… He felt more like a family friend rather than a salesman!!
Absolute credit to the company.
A shame it’s so micro managed and everything goes through phone calls rather than the staff having full trusted control over sales etc.
Also the new butchers piney is so hilarious we thought Wayne was a lost butcher… He is not building the furniture so why wear one?
In a nutshell see Wayne if you want a laugh and honesty :)
Exceptional Quality and Outstanding…
Exceptional Quality and Outstanding Customer Service!
I recently purchased from poltronesofà at ScS Stockport, and I couldn't be happier with my decision. The sofa looks absolutely stunning and the Italian craftsmanship is top-notch.
On the purchase day, the staff was incredibly patient. They took their time to explain everything clearly and helped me through the process of choosing the perfect fabric and design that fits my home beautifully.
If you are looking for premium comfort and excellent customer service, I highly recommend them!
Delivered on time and delivery men were…
Delivered on time and delivery men were courteous and professional.
Would definitely use your company in the future.
We had a great visit to SCS…
We had a great visit to SCS Poltronesofa, the Peel Centre, Stockport, on June 26th. We were welcomed by Christine, who looked after us completely and was friendly and most helpful, without being at all 'pushy'. We chose the perfect pair of sofas for our living room and came away completely satisfied with our purchase. The only small cloud on an otherwise perfect visit is that we must wait until September or October before our sofas will be delivered...not a problem for us, but if you were to go into the store thinking you'd only have to wait a couple of weeks, you'd be disappointed; although, it's possible that not all orders would take quite so long to arrive.
Svar kan ha AI-innehållLäs mer
Dostałam sofę na którą czekałam trzy…
Dostałam sofę na którą czekałam trzy miesiące po dostarczeniu panowie którzy składali nie umieli zamontować poduszek kiedy powiedziałam żeby zabrali bo kanapa jest niesprawna zostawili jom i chcieli abym podpisała dokumenty o dostarczeniu niezrobiłam tego byłam w sklepie gdzie dokonałam zakupu i zapewniono mnie że zgłoszono to i czekam na kontakt aby ktoś przyjechał i zamontował zagłòwki. Proszę o załatwienie tej sprawy bo ja nie będę płacić rat za niesprawny mebel albo zabieżcor sofę. Pozdrawiam

Svar från poltronesofà - Stockport
Wayne and his ‘ Dad ‘ !
Wayne first introduced us to the range of leather suits available and guided us to making the best choice.
Good salesman !
Delivered okay !
Overall Excellent !
Everything was a good experience from…
Everything was a good experience from first visiting the store to delivery. Delivered earlier than the first estimated date. Delivery staff very polite and efficient, they even told us there was an issue with the sofa
Lovely clean store set up really good…
Lovely clean store set up really good your server jazz was so confident efficient helpful
Great team from ordering my sofa in…
Great team from ordering my sofa in Stockport ,there was no pressure the salesman was very helpful , the delivery lads Leo and Daniel kept me informed all the way and did a great job .
The whole experience from start to…
The whole experience from start to finish was flawless. 5 stars all round👍👍
Jaz was brilliant
Staff member Jaz made us feel welcomed as we entered the store and didn't overload us with information, gave us time to explore and was immediately on hand when we had any questions.
Made a purchase that day and he was very helpful throughout.
Excellent service from all the staff we interacted with.
great fitters ,took a short time to…
great fitters ,took a short time to assemble,nice and polite,could not be better. a pleasure.
No more backache. Left us to wander around on our own…
Left us to wander around on our own before finding us upstairs then they helped find a sofa that ticked all my boxes.
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