Liked the shop experience, lots of choice & sales assistant was very helpful

Good communication throughout the process. Excellent delivery by your men and good testing and demonstration of the suite build-up, should we move house in the future. Courteous and polite staff.

Terrible aftercare, and they don't contact you until a few days before to get your furniture, when I called to change the date, they still turned up at the cancelled date. And I have a faulty media sofa and was told I have to fill a form in, which is the most difficult I have ever seen. BEWARE before you buy from this company.

Selected our product from the Stockport Branch the delivery date quoted was completely accurate and the goods arrived as promised
They were delivered by a very professional team who kept in contact to advise on arrival time
In short extremely satisfied

Delivered on time excellent service the two lads were fantastic thank you very much Shaun from Cheadle

Brilliant staff, brilliant product

Lovely showroom and very pleasant and helpful team.
Vincent gave us all the information and support we needed to make our choice.
Thank you

Staff were helpful but did not hassle whilst we were looking round. Made some helpful suggestions as to what would suit us and once we had decide on a sofa and chair the order process went smoothly.

The sales rep was great - friendly and explained the products well showing us the different features and colours available.
Easy to park and store laid out well.

Really good selection of furniture to choose from in many colours and materials. No hard sell just good product information.
After selecting the 2 sofas that we wanted we placed the order and that's when we found out about the extra charges. Because the colour we chose was not the same as the style in store we had to pay an extra £100 per piece, and was then advised to purchase caps to put on the tubular legs as they were not fitted as standard. Little disappointed in these extra charges considering the overall cost of the sofas, never had to pay extra for colour and feet before !

We bought our suite in December and have had technician out to it a few times,can't get any repairs or satisfaction from this company will never use them again and would not recommend.the 5 year warranty is not worth the paper that it's written on even the shop will not help

Not been to this store before. Welcomed warmly and advised about store layout, price structure etc and left to wander in peace. Advice available when needed. Very helpful assistant (Red)

Lovely, spacious showroom with no pressure from staff. Helpful and quick to qualify for finance. Received confirmation of delivery date the next day - looking forward to receiving my new sofa! Prices competitive in the clearance section too.

Very helpful staff to guide us to what we needed 👍

Really helpful but not pushy service, felt relaxed and finance option is brilliant. Red was great and one of the big reasons I came back to get the sofa

Everything from start to finish, staff member amazing and extremely helpful.

Excellent customer service by advisor Red. He guided us through the way Poltrone worked and all the options available. He was really attentive whilst not being pushy and left us to browse on our own whilst always being available to answer any questions we had. We liked the wide range of fabrics available for the sofa we chose which were very limited at other stores.

Fantastic service from the to the delivery , can’t fault