We were greeted by Emma on arriving at your store in Norwich. We already knew what sofa we were looking to buy. She guided us effortlessly through the process and and answered all our questions in a professional manner and even ended up saving us some money. She is without doubt a credit to your company

Very helpful assistant

Friendly staff, very helpful and informative.

Operatives were very quick and efficient and put it all together and tested the operation swiftly

From the service in store at Norwich and the way we us updated about the delivery was 10 out of 10. The delivery guys also called us with an ETA on delivery and all was delivered on time.
The sofa was delivered and unwrapped to room of choice and we are very pleased with our purchase. We would definitely recommend to friends and family

Great service. Looking forward to receiving my chair.

Emma was very pleasant and helpful.

Punctual, friendly and personable.Pleased with sofas. Thank you.

We bought a sofa at the beginning of May at oanstwa. The lady who served us was very competent and very helpful, and she loves the green color as much as I do 🤩 Thank you for your help, great store

After ordering was told delivery of 5.6.2026. Delivered 19.5.2026.The service was excellent. Plenty of notification about delivery times. Very polite service. Only downside was that the gliders were not supplied as ordered. I was advised that they would be sent on or delivered & fitted. On reflection I hope that someone comes to fit them as I would be unable to do this myself.

Tony was very helpful in making our choice easy thankyou

Purchased a sofa in December, had issues with the cushions sagging/failing as early as January. Reported the issues, followed scs guidelines and procedures. Had emmiera come out and inspect the furniture, they told me the cushions were failing and pads needed to be added. I refused as why should a brand new sofa need cutting open and pads being added?? Emmiera reported back to scs, no fault found! Since following up with emails stating I wanted the furniture colllected and a refund given, scs have now deadlocked my emails. Found this out by visiting the store again. Avoid this company at all costs. £2800 down the drain. If you do decide to buy a sofa from these crooks, join the Facebook group first, read the reviews and decide yourself.

I was kept informed during my wait for the delivery of the chair I ordered. Delivery was quick and efficient by pleasant staff. Chair was delivered intact with no complications.

My purchase was delivered ahead of schedule. Installation was carried out by 2 well trained employees. There was a problem and it was rectified quickly. All packaging was removed and the area was left clean and tidy.

Great communication, delivery drivers efficient and professional, sofa exactly as we ordered. Everything went perfectly

The delivery men were very good, they rang to inform me of their arrival and then delivered the suite, put it together in the room and tidied after. Very pleased. The salesperson was also very nice and helpful so overall impressed with the service.

Very helpful when arrived in the shop. And explained every thing to us about what we were purchasing.

From the shop to delivery, everything great. Lad in shop was very helpful, but not pushy. Kept informed of delivery every step of the way. Only problem was delaying delivery could not get through on Phone, sat for hours on hold.. then I rang the Norwich store who arranged delivery another day. Delivery guys very helpful.

We received a lovely warm welcome when entering the Norwich SCS store, Kieran was very helpful and knowledgeable explaining that we could choose any of the colours and fabrics to use for a sofa if we found one that we liked, we did find a lovely corner sofa. And now we are looking forward to it arriving and seeing it in our home Thank you Kieran 😊
Just one more thing your store smells amazing 👏