Visited the Durham store ,staff were incredibly helpful,no over selling allowed us to browse uninterrupted with all relevant information to hand. Store was well laid out,immaculate and well lit. We... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered our recliner chair in April told it would be ready approximately end of July and everything went smoothly. Delivered on the 29th of July. Very helpful and pleasant delivery people. Chair place... Se mer
We were given a nice welcome with a smile and to let us help was readily available. Staff were great as not pushy or in our faces but were close by and immediately answered all our questions, as well... Se mer
Nice warm and friendly greeting when we came into store,we knew exactly what we wanted so member of Staff took us straight away to product and explained all about the colour selection and fabrics avai... Se mer
Företagsinformation
Om poltronesofà - Durham
Skrivet av företaget
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrivet av företaget
Kontaktuppgifter
8, Durham City Retail Park, Renny's Lane, DH1 2RP, Durham,, Storbritannien
- 0191 731 3300
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från poltronesofà - Durham
Good Morning Jim,
Thank you for your review.
We’re pleased to hear you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Fab service from start to finish
Fab service from start to finish, helpful staff, informed of everything and delivery was great, thank you really happy with new settee and service received
28 juni 2026
Sofa Delivery and installation. The two gentleman Ronnie and Ronnie…
The two gentleman Ronnie and Ronnie that attended the property were polite, friendly and super efficient . Big thank you to them for delivering the furniture on what was the hottest day of the year. Highly recomend them both.
25 juni 2026
New sofa day
The girl we spoke to on entering the shop knew which sofa we wanted to see from our appointment and took us straight to it she was friendly, easy to talk to, informative and very professional
24 juni 2026
Delivery crew was very organised and…
Delivery crew was very organised and friendly. Good quality service.
27 juni 2026
Furniture was exactly as ordered
Furniture was exactly as ordered, delivery slot was as stated, drivers polite & professional, completed task. Only thing I found was that I had to ring twice as although ordered & paid for in March I was told how long the wait would be but had no communication from them since, I rang one day & delivery occurred following day.
27 juni 2026
Being able to try the product in store…
Being able to try the product in store before making a purchace, no pressure to buy, excelent service
21 juni 2026
Satisfaction guaranteed
We were kept up to date with the delivery date and time. Delivery staff were very friendly and efficient and we were delighted with their service.
25 juni 2026
Jennifer was really helpful assisting…
Jennifer was really helpful assisting me to choose a sofa
24 juni 2026
The sales rep welcomed us to the store…
The sales rep welcomed us to the store and gave some initial useful information. When we had decided on our sofa, he was very helpful. He showed us different lighting conditions, which was useful. He explained everything well and was friendly and very approachable. A credit to your organisation.
23 juni 2026
I bought sofas with Jennifer
I bought sofas with Jennifer. She was really nice and humble😊
21 juni 2026
Omdöme utan inbjudan
Excellent service
The delivery crew were timely but very patient ensuring that I was completely happy with everything before they left. Excellent service
18 juni 2026
Staff member was extremely helpful.
18 juni 2026
The gentleman who dealt with our…
The gentleman who dealt with our purchase was helpful and not pushy as some are. We were left to browse and not bothered. Everything went smoothly and I am now looking forward to my new furniture.
18 juni 2026
Purchased a sofa in store…staff were…
Purchased a sofa in store…staff were very helpful and polite. So much choice on fabric and leather. We did wait a while (16 weeks) but it was worth the wait and it was custom made. We were kept up to date with delivery date and slot. Delivery drivers built the sofa up in my home took all packaging away (which is a bonus) and were polite. The sofa exceeded my expectations and looks so luxurious. I did have a bad experience with a previous order over 15 years ago and decided to take the chance and I’m glad I did. I do believe SCS has been taken over by a new company.
Thank you from a very happy customer.
19 juni 2026
Could not ask for anything more got a…
Could not ask for anything more got a call that they could deliver my softer as there was a an early spot for delivery they came a 8am I had everything ready for them to get the softer in to the house they put it in the sitting room and put it together and we’re gonna by 8 30 am thank you very much delivery men
19 juni 2026
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