I buy the Switchback 3 boots which are superb quality and comfortable. But the laces supplied are pathetic. I've had my latest pair for 2 weeks and already the laces have separated from friction cause... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Tbth the material is great fit great breathable and over use and handy pockets l love them yes there the cheapest but if you look around you can find better deals . Bonus is they breath and don’t shr... Se mer
Ordered some shorts never got a shipping notice Sent 3 emails without response waited over 3 weeks before contacting customer services initial call eventually went to a pre record that said F... Se mer
Företaget har svarat
The worst workwear out there , I brought some boots 7 weeks ago and there falling to bits , contacted customer support , but as I brought from Amazon it’s there problem not there’s , Amazon said i... Se mer
Företagsinformation
Skrivet av företaget
Scruffs has delivered innovative safety footwear and workwear for tradesmen since 2003. With great design at its core, Scruffs continues to set the standard as the UK's leading workwear brand in terms of style, function and performance. Loaded with creative design ideas, high-tech materials and functional features it’s a want-to-wear brand with attitude. Scruffs always makes it easy for trades people to look good when you're working hard. Whether grafting in cold, wet or dry conditions, the vital factors remain the same – the highest levels of comfort, protection and styling that turns heads on and off the job.
Kontaktuppgifter
Storbritannien
- www.scruffs.com
2,4
Dålig
653 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The trousers are a lot longer than the…
The trousers are a lot longer than the last pairs I bought in the same size. Supposed to be short, but are longer than before. Quality seems the same, so no complaint there.
18 september 2021
Svar från Scruffs Workwear
Hi Clive, we are sorry to hear you have had this issue with the trousers. If you would like any further support, you can contact us at - support@scruffs.com :)
Not what I expected from a leading workboot
Scruffs hardwear boots.
I don’t wear them every day so I thought they would last longer than 3 months. They are disintegrating from the inside. The heel support is plastic and Bits of plastic keep falling in my socks. Every day I have to prise the lace hooks open because the hooks bend and trap the lace so they can not be undone. Cheap junk made to look good. But even that is only for a week or two.!
Added after contacting scruffs...
They refused to take responsibility. 27.9.21☹️
18 september 2021
Omdöme utan inbjudan
Svar från Scruffs Workwear
Hi Derek, we are sorry to hear you have had this issue with the boots. You can contact us at - support@scruffs.com :)
Still have not received my order after…
Still have not received my order after one month.
Update. Arrived. Great.
UPS obviously didn't try hard enough first time.
15 september 2021
Svar från Scruffs Workwear
Good Morning Paul, sorry for the delay with your order, I can see that UPS returned this to us due to a failed delivery. I have created a replacement order under Sales Ref TS-SO-02047799 for despatch asap. Sorry again for the delay with this
Don’t care when you want to return items
Slow at getting back to you via email. Seem to loose interest when you want to return something for a refund. Ill informed about returns and have ended up paying £10 of my own money to return something for a refund. Told that this wouldn’t be reimbursed so I’ll take my money elsewhere in future.
14 september 2021
Svar från Scruffs Workwear
Good Morning, I can see you have been refunded for your returned items on 02.09.2021 - apologies for the delay
Hard wearing and comfortable
12 september 2021
Svar från Scruffs Workwear
Good Morning Gary, thank you for your feedback, I'm glad to hear you are happy with your items and we hope you continue to shop with us again in the future :)
Excellent work trousers
Excellent work trousers, great quality, lots of stretch well worth the money.
10 september 2021
Svar från Scruffs Workwear
Good Morning, thank you for your feedback, I'm glad to hear you are happy with your items and we hope you continue to shop with us again in the future :)
I use them for bush crafting!
I use them for bush crafting!! Can carry basically everything with this pair of trousers Knee pads are excellent!!
10 september 2021
Svar från Scruffs Workwear
Good Morning Miguel, thank you for your feedback, I'm glad to hear you are happy with your items and we hope you continue to shop with us again in the future :)
Online ordering unreliable
I ordered online only to receive an email a day later to say the item I ordered was out of stock. Very inconvenient.
8 september 2021
Svar från Scruffs Workwear
Hi, I am sorry to hear you have had this issue. This is currently something our team are looking into to avoid this happening again. Again we apologise for this and if you need any further support please contact us at - support@scruffs.com :)
Svar från Scruffs Workwear
Hi Jamie, I can see your original order was returned to us due to a failed delivery. I can also see that a replacement order was sent out to you under Sales Ref TS-SO-02043792 which is showing as delivered on 13.09.2021 at 09:42 via UPS Tracking No 1Z3R61666894120349. Apologies again for the delay, if you need any further support please contact us at - support@scruffs.com :)
Svar från Scruffs Workwear
Good Morning Charlie, sorry to hear about this issue with your order. I can see the courier returned this to us due to a failed delivery. I have therefore processed a replacement order for you under our Sales Ref TS-SO-02047793 for despatch asap. Again we apologise for this and if you need any further support please contact us at - support@scruffs.com :)
There's good workwear and safety boot…
There's good workwear and safety boot brands out there, I tried scruffs products a few years back and still use them today, workwear gives room to work and are hard wearing dependent on trade your in, yep I'm a scruffs lover 👍
3 september 2021
Svar från Scruffs Workwear
Good Morning Anthony, I'm glad to hear you are happy with your items and our service and thankyou for continuing to use our products :)
Svar från Scruffs Workwear
Good Morning Darian, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
Svar från Scruffs Workwear
Good Morning, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
The pants were great as described but…
The pants were great as described but came absolutely ringing wet
27 augusti 2021
Svar från Scruffs Workwear
Hi James, thank you for your review and I'm very sorry to hear that they arrived wet! If there is anything else we can help with please contact us at - support@scruffs.com :)
Good quality clothing
Purchased 4 x pairs of flex shorts and some polo shirts for myself and my son/apprentice. Shorts are very comfortable and good quality. Polo shirts look nice and fit really well. Very happy with my purchases and the delivery time was fast. Highly recommend. 👍🏻
27 augusti 2021
Svar från Scruffs Workwear
Hi Damien, I'm glad to hear you and your son are happy with your items and we hope you continue to shop with us again in the future :)
Sent money
Sent money, waited for order that was needed to start work, only to be sent money back as out of stock and had to go elsewhere paying for express delivery after waiting for scuffs
15 augusti 2021
Svar från Scruffs Workwear
Hi, I am sorry to hear you have had this issue. This is currently something our team are looking into to avoid this happening again. I can see you were refunded for your order upon being informed that stock was not available. Again we apologise for this and if you need any further support please contact us at - support@scruffs.com :)
You never have the products in stock in…
You never have the products in stock in the size i want.Its all very well have the wright price but if you haven't got the goods you are pointless.
14 augusti 2021
Svar från Scruffs Workwear
Hi, I am sorry to hear you have had this issue. This is currently something our team are looking into to avoid this happening again. I can see you were refunded for your order upon being informed that stock was not available. Again we apologise for this and if you need any further support please contact us at - support@scruffs.com :)
I orderd some work shorts 22nd July,got…
I orderd some work shorts 22nd July,got an email to say they had been despatched,chased my order 2nd Aug to get a reply stating my order had been cancelled due to stocking issues & my money had been refunded,(not checked my account yet) rubbish service.
12 augusti 2021
Svar från Scruffs Workwear
Hi, I am sorry to hear you have had this issue. This is currently something our team are looking into to avoid this happening again. I can see you were refunded for your order upon being informed that stock was not available. Again we apologise for this and if you need any further support please contact us at - support@scruffs.com :)
I ordered some shorts fir my son and…
I ordered some shorts fir my son and you took the money and order only to tell me days later they shouldn’t of been on there and you could not process my order
9 augusti 2021
Svar från Scruffs Workwear
Hi, I am sorry to hear you have had this issue. This is currently something our team are looking into to avoid this happening again. I can see you were refunded for your order upon being informed that stock was not available. Again we apologise for this and if you need any further support please contact us at - support@scruffs.com :)
Svar från Scruffs Workwear
Hi Nigel, I'm glad to hear you are happy with your items and we hope you continue to shop with us again in the future :)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.