Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I buy the Switchback 3 boots which are superb quality and comfortable. But the laces supplied are pathetic. I've had my latest pair for 2 weeks and already the laces have separated from friction cause... Se mer

Betygsatt 4 av 5 stjärnor

Tbth the material is great fit great breathable and over use and handy pockets l love them yes there the cheapest but if you look around you can find better deals . Bonus is they breath and don’t shr... Se mer

Betygsatt 1 av 5 stjärnor

Ordered some shorts never got a shipping notice Sent 3 emails without response waited over 3 weeks before contacting customer services initial call eventually went to a pre record that said F... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

The worst workwear out there , I brought some boots 7 weeks ago and there falling to bits , contacted customer support , but as I brought from Amazon it’s there problem not there’s , Amazon said i... Se mer

Företagsinformation

  1. Butik med säkerhets- och arbetskläder

Skrivet av företaget

Scruffs has delivered innovative safety footwear and workwear for tradesmen since 2003. With great design at its core, Scruffs continues to set the standard as the UK's leading workwear brand in terms of style, function and performance. Loaded with creative design ideas, high-tech materials and functional features it’s a want-to-wear brand with attitude. Scruffs always makes it easy for trades people to look good when you're working hard. Whether grafting in cold, wet or dry conditions, the vital factors remain the same – the highest levels of comfort, protection and styling that turns heads on and off the job.


Kontaktuppgifter

2,4

Dålig

TrustScore 2.5 av 5

653 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 16 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,4

Alla omdömen

(653)

9 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Scruffs eco jumper and hoodie

Scruffs eco jumper: XL felt more like a LARGE, really tight around the waist area, arm length was fine

Scruffs eco hoodie: XL felt better, but the arm length was about 4 inches longer than the jumper, completely covered my hands, and the hood was massive.

I really like the style, but if I order the next size up, the arms on the hoodie will probably be down to my knees

17 juli 2023
Omdöme utan inbjudan
Logotyp för Scruffs Workwear

Svar från Scruffs Workwear

Hi Wayno,

Thanks for your detailed feedback on the Scruffs eco jumper and hoodie — we really appreciate you sharing your experience.

We’re sorry to hear that the sizing didn’t quite match up as expected.

Scruffs Workwear has recently been taken over, and we’re reviewing our sizing and product consistency to make things easier for our customers going forward.

In the meantime, if you’d like any help choosing the right size or have any other questions, please feel free to reach out — we’re here to help!

Thanks again for your support,
The Scruffs Team

Betygsatt 1 av 5 stjärnor

Bought Scruffs Hardwear safety boots…

Bought Scruffs Hardwear safety boots off ebay....brand new and boxed for £29.95 (as i always buy scruffs work trousers thought these would be great)
Looking through reviews someone else has had a similar experience....the inner heels have disentegrated within 5 weeks of use...opened a case on ebay...because had over 30 days no refund,contacted paypal who said because they think i have altered product no refund....the product is altered because it's damaged after 5 weeks lol....all my safety boots have lasted well over 12 months...these boots are useless

2 mars 2023
Omdöme utan inbjudan
Logotyp för Scruffs Workwear

Svar från Scruffs Workwear

Hi Stephen,

Thank you for sharing your experience. We’re really sorry to hear about the issues with your safety boots and the frustration you’ve faced with your purchase.

Please note that Scruffs products bought through third-party sellers such as eBay can sometimes be difficult to guarantee in terms of authenticity or warranty coverage. For this reason, we always recommend purchasing directly from Scruffs.com or authorised retailers to ensure you receive genuine products and full after-sales support.

Scruffs Workwear has recently undergone new ownership, and we’re committed to improving product quality and customer service. We appreciate you bringing this to our attention and will continue to monitor feedback like yours to help us enhance the Scruffs experience.

If you ever decide to purchase through official channels, we’d be happy to assist with any questions or concerns.

Best regards,
The Scruffs Team

Betygsatt 3 av 5 stjärnor

What a shame

What a shame. I've used scruffs workwear for the best part of a decade. For the most they have been faultless. The latest pair of trousers I brought had the zip break within two days, I understand these things happen however the lack of communication from the support teat is absolutely ridiculous and unacceptable for customers that have been handing there money over to them for a long time. I have tried to make contact via email AND social media and have been ignored on both. (Update) I have changed my review from 1 star to 3 as a replacement has been sent out)

25 november 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I purchased my first pair of scuff…

I purchased my first pair of scuff boots around 7 months ago all ready they are falling apart and extremely uncomfy. I owned a. Heap pair of Stanley boots previous wich lasted 3 years and still now probably in better condition that’s the boots I have now

24 november 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bought some of their brand new work…

Bought some of their brand new work trousers, they have started doing everything in slim fit, work for 10mins and you will be sweating your b*llocks off and have stitching digging places you dont want stitching digging into. Have always bought scruffs for my work trousers and raved about them to colleagues but wont buy anymore and will tell anyone who isnt the width of a toothpick to avoid them. Would return them if I could. Hard enough getting regular trousers that arnt slim or skinny, never thought I would have this problem with work trousers. Very disappointed.

18 augusti 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I have had 2 pairs of trousers with…

I have had 2 pairs of trousers with them and both pairs back pockets have ripped within 6 months of ownership. Stitching in other places had also come apart. DO NOT BUY they are poorly made trousers and do last!!!

17 januari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Imwork boots

I need new work boots, and the number one priority for me was comfort. I decided to try the Switchback 3 as I’d had some scruffs work boots before. I can literally say they are the best boots for comfort I’ve ever had. They also look great and I e had many comments in them from my colleagues. I’m a bathroom fitter and they are perfect.

12 november 2021
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I ordered a pair of work trousers 32…

I ordered a pair of work trousers 32 short when arrive it says 32 short but when I try them on they are about a 32/34 how does that constitute a short? As a result of the long legs the knee pad holders are in the wrong place.
Most people are right handed there’s no phone pocket on the right side. Now the last item front pocket that you can’t get your hand in. Value for money no

10 november 2021

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