First class service nothing too much trouble,staff are really friendly don't push you to purchase.Prices are excellent and quality is really good .Delivery team gave excellent service and really frie... Se mer
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Excellent service . Had a problem with delivery ,after a phone call to them direct was all sorted out efficiently and very satisfied with the customer service . The 3 piece suite is great quality a... Se mer
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SC Furniture offered first class service. We purchased a grey leather sofa and chair through Amazon, which normally I would not purchase without seeing/checking in the flesh. SC Furniture informed us... Se mer
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Great communication by the salesman. Took my call, reassured me by taking measurements of the new corner sofa to ensure it would fit in my narrow door opening. Pleasant small company to work with an... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to the online shop for SC Furniture, offering quality home furniture online or at our store in Kidderminster, near Worcester. You are sure to buy with confidence, we pride ourselves on price and more importantly quality. Our policy of offering and excellent choice of home furniture, value for money and customer service has given us a great reputation for sales and efficiency. We are also retailers of all household bedding that have been retailing bed linen across the country for nearly 20 years, we have our own family run business in Kidderminster where all our bed linen is hand made to order. We specialise in made to measure orders for Caravans, Motor Homes, Boats, Camper Vans, Trucks and all home bedding. Over the years we have been trading, we have built up a fantastic reputation for very competitive prices, service and more importantly quality! Feedback from our online buyers as well as our local customers in Kidderminster show us we are a company to trust.
Kontaktuppgifter
Unit 1 Stourport Road, DY11 7DX, Kidderminster, Storbritannien
- 01562744755
- contact@scfurnitureltd.co.uk
- www.scfurnitureltd.co.uk
4,8
Utmärkt
291 omdömen
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Har besvarat 100 % av sina negativa omdömen
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Great Service from start to finish
Great Service from start to finish, Well pleased with item, And amazing polite staff, exceptional delivery experience with very helpful team thanks, I will recommend and use again in the near future
16 juni 2026
Omdöme utan inbjudan
Svar från SC Furniture Ltd
Thank you so much for your wonderful review.
We're delighted to hear that you were pleased with your experience from start to finish. It's fantastic to know that you're happy with your purchase and that our team provided the friendly and helpful service we always strive to deliver.
We're especially pleased that your delivery experience was a positive one and we'll be sure to pass your kind comments on to the delivery team.
Thank you for your recommendation and for choosing SC Furniture. Your support means a great deal to us, and we look forward to helping you again in the near future.
So easy to order John really helpful …
So easy to order John really helpful and lovely to chat with .Beautiful sofa the delivery lads were excellent and cleared all the packaging . Was a very easy smooth transaction .Would buy from here again
27 maj 2026
Svar från SC Furniture Ltd
Thank you for your wonderful review!
We're delighted to hear that you found the ordering process easy and that John was able to help make your experience enjoyable. It's fantastic to know that you're pleased with your new sofa and that our delivery team provided excellent service, including clearing away all the packaging.
We truly appreciate your kind words and are thrilled that everything went smoothly from start to finish. Thank you for choosing SC Furniture, and we look forward to helping you again in the future.
Ordering on line was straight forward
Ordering on line was straight forward, email recieved explaining the delivery company would contact me shortly, which they did, telephoned to confirm the delivery day, sofa arrived as planned, wrong colour was delivered, i rang and explained to a lovely lady on sunday she said she would ring the next day, she did ring on the monday the colour i ordered was out of stock, i said i am pleased with the one i had received and have now ordered another one.
25 maj 2026
Svar från SC Furniture Ltd
Thank you for taking the time to leave such a detailed review.
We're delighted to hear that the ordering process was straightforward and that our delivery partners kept you informed throughout. We do apologise for the mix-up with the sofa colour, but we're pleased that our team was able to contact you promptly and resolve the issue for you.
It's especially wonderful to hear that you were happy with the sofa you received and have since gone on to order another one. Your understanding and continued support mean a great deal to us.
Thank you again for your custom, and we look forward to delivering your next sofa soon.
Good communication
Good communication. Bought excellent 3 piece suite. Delivery company were very good, knowledgeable and careful. Arrived on time.
25 maj 2026
Omdöme utan inbjudan
Svar från SC Furniture Ltd
Thank you so much for your lovely review.
We’re delighted to hear that you’re pleased with your 3-piece suite and that the delivery team provided a careful and professional service. It’s great to know everything arrived on time and that communication throughout was helpful.
We really appreciate your support and hope you enjoy your new suite
Very good experience and guidance
9 maj 2026
Svar från SC Furniture Ltd
Thank you so much for your kind review. We’re really pleased to hear you had a very good experience and found our guidance helpful throughout the process.
Your feedback means a lot to us, and we truly appreciate your support. We hope to serve you again in the future!
nice but some problem in one leg of…
nice but some problem in one leg of sofa also its seats gone down not even a month to buy and some manufacuring problems are accuring
3 maj 2026
Svar från SC Furniture Ltd
Thank you for your feedback. We are very sorry to hear you are experiencing these issues with your sofa, especially after such a short period of time.
This is certainly not the experience we want our customers to have. Please could you contact our store directly if you have not already done so, so we can look into the issue with the leg, the seating, and the manufacturing concerns and work towards getting this resolved for you as quickly as possible.
We look forward to hearing from you.
Svar från SC Furniture Ltd
Thank you for your wonderful review! We’re so pleased to hear you’re happy with your new sofa and that the delivery service met your expectations as well.
We really appreciate your support and hope you enjoy your sofa for many years to come!
Excellent customer service
Excellent customer service, good quality products, efficient delivery, what's not to like?
Really pleased with our second pair of sofas from this company
1 april 2026
Omdöme utan inbjudan
Svar från SC Furniture Ltd
Thank you so much for your kind words — it really does mean a lot to us.
We’re delighted to hear you’re pleased with your sofas, especially as a returning customer. It’s always great to know our products and service are hitting the mark.
We truly appreciate your continued support and hope you enjoy your new sofas for many years to come.
Good service
Sorry but great is not my description,I ordered and you delivered,exactly the service that should be expected,the product was as described and quickly delivered
10 april 2026
Svar från SC Furniture Ltd
Thank you for your honest feedback — we really do appreciate you taking the time to leave a review.
We completely understand your point, and you’re absolutely right — delivering exactly what was promised, on time, and as described should always be the standard. That’s exactly what we aim for with every order.
We’re pleased everything arrived as expected and that the delivery was quick and straightforward for you.
If we can help with anything in the future, we’d be more than happy to assist.
Nothing but great things to say
Nothing but great things to say
Unsure of which sofa to buy, I called up the SC furniture Ltd team for help and guidance.
Everyone I spoke with were super friendly and helpful.
It’s difficult to decide or feel that you are making the right choice when you cannot see, touch or sit on a sofa that is purchased on-line.
I was after a particular sofa and colour and needed to be sure before I purchased. The kind lady kindly sent me out a sample.
Playing it safe. I purchased a different sofa to the swatch sample that was sent out, I think this was because my old sofa was the same colour as the new one and that was what I had been used to for over 20 years. However, after a few days I changed my mind and contacted the store. The gentleman was so helpful and understanding, he allowed me to change my order, I purchased the sofa’s that I had received the swatch sample for, he talked me through measurements to ensure that the new sofas would fit and took payment for the new outstanding balance right away.
The sofa’s arrived and the family love them!
Very happy with my experience. I would highly recommend SC Furniture and praise them for their high quality products, knowledge, guidance and professionalism.
6 april 2026
Svar från SC Furniture Ltd
Thank you so much for taking the time to leave such a detailed and thoughtful review — it really does mean a lot to us.
We completely understand how difficult it can be choosing a sofa online, so we’re really pleased the sample helped and that our team could guide you through the process with confidence. It’s great to hear everything went smoothly when you changed your order as well — we always try to be as flexible and helpful as possible.
Most importantly, we’re delighted that your new sofas have arrived and that the whole family loves them — that’s exactly what we aim for 😊
Thank you again for your kind words and recommendation, we truly appreciate your support and hope you enjoy your sofas for many years to come.
Awesome Company…
I buy most items on line but never on an item such as a leather suite and chairs without checking comfort etc. I must admit i did check the online reviews from other customers which gave me the confidence to go ahead and place an order. (Not a lot of options for providers of leather suites in the far north of Scotland and if you find one its 16 to weeks delivery.
I cant thank Sam and John enough assisting me throughout the process from purchase to organising delivery and how efficient it all went.
Great quality item and looks gorgeous.
Keep up the great customer service and quality of product
5 mars 2026
Omdöme utan inbjudan
Svar från SC Furniture Ltd
Thank you so much for your fantastic review!
We completely understand your hesitation when buying a leather suite online, so it’s brilliant to hear that our customer reviews gave you the confidence to go ahead — and even better that everything lived up to expectations.
Sam and John will be really pleased to hear your kind words. We’re glad they were able to support you throughout the process and make everything run smoothly from order to delivery.
It’s great to know you’re happy with the quality and that your new suite looks the part — that’s exactly what we aim for!
Thank you again for your support, especially from the far north of Scotland — it really does mean a lot to us.
We chose SC furniture because it was a local company
We chose SC furniture because it was a local company and we were so glad we did. We ordered online and it was very easy to pick from a good range of items. I spoke twice to the showroom and both times they were very friendly and helpful . Quick delivery and on the day I was contacted with a time slot . Two guys delivered the sofa and two chairs very quickly , they were very polite and friendly . The items themselves we are very pleased with and the quality is excellent . Would definitely recommend them ,
31 mars 2026
Svar från SC Furniture Ltd
Thank you so much for your wonderful review! We’re delighted you chose us as a local company and that your whole experience—from ordering online to speaking with the showroom—was smooth and enjoyable.
It’s great to hear our team were friendly and helpful, and that the delivery went to plan with clear communication on the day. We’ll be sure to pass your kind comments on to the delivery team as well—they’ll really appreciate it.
Most importantly, we’re thrilled you’re pleased with the quality of your sofa and chairs. Thank you again for your recommendation and support.
Prompt delivery and installation
Prompt delivery and installation. Wish they would have packed the empty boxes with them than to dump them outside
3 mars 2026
Svar från SC Furniture Ltd
Thank you for your feedback. We’re pleased to hear that delivery and installation were prompt. We’re sorry about the packaging being left outside — removal of packing materials isn’t included in the delivery service, but the area should have been left tidy. We appreciate you bringing this to our attention, and we’ll make sure it’s addressed with the team to improve future service.
Great value 3 piece suite excellent…
Great value 3 piece suite excellent quality and first class service would certainly recommend
3 april 2026
Omdöme utan inbjudan
Svar från SC Furniture Ltd
Thank you so much for your lovely feedback. We’re delighted to hear you’re happy with the quality of your 3‑piece suite and the service you received. It means a lot to us, and we truly appreciate your recommendation. Enjoy your new furniture!
Take your money then tells you it's out of stock
Quick enough taking my money then tell me it's out of stock,should up date their online stock when they are sold out,took a few weeks to get a my money back
11 mars 2026
Svar från SC Furniture Ltd
Thank you for sharing your feedback. We’re sorry for the inconvenience this caused — it’s never the experience we want for our customers. We sell across several platforms, and although we work hard to keep our stock levels updated, on rare occasions an item can sell out before the system refreshes.
As soon as we realised the item was out of stock, we would have contacted you and processed your refund straight away, and we’re sorry it took longer than expected to reach you. We’re reviewing our processes to help prevent this happening again. If there’s anything else we can assist with, please feel free to get in touch.
Svar från SC Furniture Ltd
I’m sorry to hear you had trouble completing your purchase. Could you let us know what item you were trying to buy so I can look into it for you? I’m happy to help get this sorted.
Leather recliner arm chair.
Fantastic service, kept me well informed , delivery was quick. Product was quality. Many thanks.
18 februari 2026
Svar från SC Furniture Ltd
Thank you so much for your lovely review. I’m really pleased to hear you were kept well informed and that your order arrived quickly. Delighted you’re happy with the quality of the product too. Your support means a lot—many thanks.
Svar från SC Furniture Ltd
Thanks for taking the time to leave a review! We’re glad you’re enjoying the furniture and that everything arrived right on schedule. It’s great to know we could provide a positive experience.
Proper Personal Service By Humans
SC Furniture of Kidderminster, not to be confused with national giants with similar initials, have demonstrated a level of customer care I thought had disappeared long ago. I had ordered a new sofa which arrived a few days before Christmas. Unfortunately, through no fault of S C Furniture, there were problems. Communications with the team at SC Furniture was excellent and various attempts to discover the cause of the problem were made. When a solution couldn't be found a full refund was offered. I was so impressed by the service I decided to purchase an alternative sofa from them and they, kindly, agreed to coordinate the delivery of the new sofa with the return of the first one so that I would not be without a sofa. Talk about going the extra mile. Well done.
25 februari 2026
Omdöme utan inbjudan
Svar från SC Furniture Ltd
Thank you so much for taking the time to leave such a thoughtful review. We’re genuinely grateful for your kind words.
While we’re always disappointed when an issue arises, we strongly believe that how a situation is handled matters most. We’re really pleased that our team’s communication and efforts reassured you, and we truly appreciate your understanding throughout the process.
It means a great deal to us that, despite the initial problem, you chose to place your trust in SC Furniture again. Coordinating the swap so you weren’t left without a sofa was the least we could do, and we’re delighted you felt looked after.
Your feedback reinforces exactly why we do what we do. Thank you once again for your support—it really does mean a lot to the whole team
Professional service
Soon after placing the order I had a call from SC Furniture to offer a minor, but welcome, change to my order. The delivery came a few hours earlier than expected, but the driver called to ensure that was okay. The delivery team were friendly and helpful.
8 februari 2026
Svar från SC Furniture Ltd
Thank you so much for taking the time to share your experience. We’re delighted to hear that our team were able to offer a helpful update to your order and that the delivery went smoothly. It’s great to know the drivers were friendly, accommodating, and kept you informed throughout. We truly appreciate your feedback and hope you enjoy your purchase.
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