I ordered my tennis braclet on line. I’m absolutely delighted with it. It arrived within 2-3 days of ordering. The packaging was beautiful, I’m so enjoying my purchases. I would definitely recomm... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were welcomed into the shop very nicely. The stock is very interesting and although I was only buying a small gift I would definitely return if I was thinking of buying a piece of jewellery for mys... Se mer
Every visit to Sarah Layton is always a pleasure. From buying our wedding rings to having piercings done, everyone is always really helpful, nothing is too much trouble and everyone is always just... Se mer
Customer service on the phone was brilliant and they resolved my online order issue quickly (an issue I created myself!). The person on the phone was so helpful and attentive. Delivery arrived extreme... Se mer
Företagsinformation
Skrivet av företaget
Sarah Layton is an award-winning family jewellery boutique situated in the heart of the picturesque Ribble Valley. Established in 2010, we're home to a diverse collection of renowned jewellery designers and trend-led brands, as well as our own in-house diamond & gemstone collections, piercing studio, workshop and permanent welded jewellery. We specialise in bespoke jewellery design, remodelling & repairs. Our onsite workshop, resident goldsmith and designers mean we can turn your jewellery dreams into reality. From sourcing natural or lab-grown diamonds and unusual gemstones to breathing new life into old, unworn or inherited jewellery, our expert team can guide you through the exciting process of creating your perfect piece of jewellery from start to finish.
Kontaktuppgifter
71 King Street, BB7 9SW, Whalley, Storbritannien
- 01254822062
- chat@sarahlayton.co.uk
- www.sarahlayton.co.uk
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Brilliant Customer Service
I was looking for matching earrings to a Vivienne Westwood necklace I bought years ago and was very pleased to find them at this lovely jewellers! So many exquisite items to suite many tastes, the customer service was very welcoming keeping me informed of my delivery (which was very quick) so I thoroughly recommend buying with confidence.
A great range to choose from
A great range to choose from. Easy to navigate website. Efficient service, my order arrived on time.
So disappointed
Thought by using a small run shop it would be far better. Had 2 items of jewellery on finance and returned 1. This was 7 weeks ago and confirmation of the return was emailed but still being charged as not cancelled through the finance company.
Emails are no longer being replied to and have spent over a month calling emailing trying to sort. To be told the company is in the same situation isn’t helpful when it isn’t the company paying for items they no longer have!
No idea what I can do and the finance company are in constant contact so a very expensive mistake.
My experience was excellent
My experience was excellent. Dealt to perfection by James. Would not go elsewhere.
Good value and quick delivery
Excellent service, great staff, beautiful jewellery
The staff are so friendly and helpful and it's a pleasure to shop there. There is something for every pocket and their jewellery is beautiful. They also do watches and other items. The showroom is immaculate and I would recommend them 100%. As a disabled shopper they always ensure I can be seated and make sure I'm comfortable. All in all a great shopping experience.
Great service
Great service. No pushiness or pressure.
Just a pleasant buying experience
Birthday Present
Purchased a Hamilton Murph watch for my sons 21st as he is an avid Intersetellar fan. The purchase was painless from start to finish with regular updates as the watch was on back order. The watch was competently priced and arrived gift wrapped and perfectly packaged. I have no complaints at all. 5 stars all round. Thank you
Nomination charms
Polite & helpful staff with plenty of choice of nomination charms.
Arrived quickly and packaged well.
Arrived quickly, packed well, gift wrapped, which was a nice touch .
Service was great fast delivery really…
Service was great fast delivery really helpful. Just a bit gutted this morning when I seen it had dropped another hundred pounds I only added it for four days.
Fantastic service
Fantastic service every time. Makes choosing a gift for a loved one easy.
Excellent shopping experience
The staff are so helpful and knowledgeable but they are not pushy. A pleasant experience and will recommend to friends.
Excellent customer service
Excellent customer service- made to feel welcome and given 💯 attention.
Seller scammed about the details
I though I supposed to get the daisy box as shown. I guess the list on the website mislead the customers. The only reason I bought it at the first place was because of the special edition box. I'm truly disappointed as it was supposed to be a gift. You can imagine how disappointed am I waiting for the special box all day just to see I got the basic box not the limited edition that supposed to come with the special edition bracelet. However, the bracelet was beautiful and maybe a bit thin

Svar från Sarah Layton
Absolutely amazing service from Sarah…
Absolutely amazing service from Sarah Layton.
I ordered a necklace as a gift from my Mum for my 60th Birthday. When it arrived, I loved it, but felt it was a bit shorter than I'd hoped. I contacted Sarah Layton by email & they came back to me right away with the suggestion that I could have a bit added to the chain by their jeweler. I hadn't thought of this.
Sue was fantastic organising this & keeping me updated. When it I arrived, I was absolutely delighted & so happy with it.
5 stars to this Company's customer service & quality of product.

Svar från Sarah Layton
Impressive price for a competitively…
Impressive price for a competitively priced watch…. Excellent packaging, which is always great for any item and finally - Royal Mail Special Delivery has got to be the best service….. All in all a very positive shopping experience….. thank you

Svar från Sarah Layton
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