Sandicliffe Omdömen 

2 274
TrustScore 4 av 5

4,1

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Right from the first telephone enquiry until the handover of my new car, Sandicliffe, in the person of Jack Browne, were fantastic. Lots of time taken to explain things to my satisfaction, no hard sel... Se mer

Betygsatt 5 av 5 stjärnor

We recently purchased an MX5 from Sandicliffe Nottingham. Our salesman was Louie. The service we received from Louie was excellent. As we were travelling over 100 miles he put the car to one side and... Se mer

Betygsatt 1 av 5 stjärnor

Loughborough branch - Following safety recall work for DPT, had additional in issues which they denied was related, charged me £90 for diagnostics (smelt the oil in engine and looked at dipstick) then... Se mer

Betygsatt 5 av 5 stjärnor

5 star review specifically for John Bell. From enquiry to delivery, I cannot fault the service provided. No ego, no nonsense; with clear and effective communication. Thank you.

Företagsinformation

  1. Bilhandlare

Skrivet av företaget

Sandicliffe was formed on Nottingham Road, Stapleford in 1948, starting out as a small garage and workshop where our founding members, Richard Woodhouse and Henry Barton, worked tireless hours to service and repair the cars of Stapleford. 70+ years later, Sandicliffe has expanded to an award-winning motor group, managed under the same family values as it was in 1948. Since then the company has become one of the East Midlands’ most trusted and recognised brands. The company has now grown to 7 locations across the East Midlands including Nottingham, Leicester, Loughborough and Lincoln. From these locations we represent Ford, MG, Mazda, BYD, Xpeng, GWM and Maxus and offer new as well as used car and van sales, servicing and repairs, MOTs, parts. accident repair/ bodyshop services and Fleet. We are still run and managed today as a family business, Sandicliffe has achieved countless awards including Best Customer Care, Best Customer Offers, Best Marketing and Most Environmentally Aware.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 84 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(2 274)

327 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

New ford focus st x

Just got back from the dealership at Leicester after picking up my new focus st x was worth the traveling down the garage and staff were excellent and gave me an excellent price for my old car very happy with my deal

17 februari 2026
Omdöme utan inbjudan
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Svar från Sandicliffe

Thanks for your great feedback! We’re really pleased to hear you’re happy with your new Focus ST X and the service from our Leicester team. If you need anything else, we’re here to help. Enjoy the new car!

Betygsatt 5 av 5 stjärnor

Absolutely amazing will definitely be…

Absolutely amazing will definitely be back in the future. Dionne answered all the questions and spoke through everything in detail professional highly recommend

17 februari 2026
Omdöme utan inbjudan
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Svar från Sandicliffe

Thank you so much for your amazing feedback! We're delighted to hear you'll be back in the future, and it's great to know Dionne took such good care of you. We really appreciate the recommendation!

Betygsatt 5 av 5 stjärnor

Hi all

Hi all

thanking you all for mynew car,i really appriciate every help i had from danny who with all for me and if im giving the rate in persentage then i will give danny 100%
for his help. i appriciate you all.
thank you again

regarts
Alieu

30 januari 2026
Omdöme utan inbjudan
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Svar från Sandicliffe

Thank you so much for your lovely feedback! We’re really pleased to hear you’re enjoying your new car, and it’s great to know Danny was able to support you every step of the way. He’ll be delighted with your 100% rating!
We truly appreciate your kind words and thank you again for choosing us.

Betygsatt 5 av 5 stjärnor

Great place, salesman

Visited Sandicliffe to upgrade our Fiesta to a Puma. Had seen the Puma that interested us (low mileage, ST Line X) but unfortunately reserved. Juggy took our details and said he would look out for similar for us as nothing in stock at that time. True to his word, Juggy called the next morning. The sale on the Car we really wanted had fallen through. We went back that afternoon, had a test drive, loved it. We negotiated a deal (part exchange etc.) and struck a deal we were happy with. Juggy was a pleasure to deal with and a credit to Sandicliffe Ford Nottingham. Thank you Juggy.

14 februari 2026
Omdöme utan inbjudan
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Svar från Sandicliffe

Thank you for sharing your experience. We’re delighted Juggy was able to secure the Puma you wanted and make the process smooth from start to finish. He’ll be thrilled with your feedback. Enjoy your new Puma, and thank you for choosing Sandicliffe Ford Nottingham!

Betygsatt 5 av 5 stjärnor

We had a great experience buying new car

We had a great experience with Monique, who was professional, friendly and calm.

Despite an initial booking error where another staff member claimed we had no appointment, even after an online confirmation and agent verification, Monique immediately put us at ease and guided us through the process seamlessly.

7 februari 2026
Omdöme utan inbjudan
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Svar från Sandicliffe

Thank you for sharing your experience. We’re delighted to hear that Monique looked after you so well. Despite the initial booking mix‑up, we’re glad she was able to put you at ease and guide you through the process smoothly. We appreciate your feedback and will make sure it’s passed on.

Betygsatt 5 av 5 stjärnor

Juggy from start to finish made buying…

Juggy from start to finish made buying our used Kuga a smooth and easy purchase. Many thanks for your help. Only gripe was the awful coffee and hot chocolate that was served up via the cafe there. You’d think if your buying a car and spending such funds that they would use the coffee machine they have there instead of serving up instant rubbish 👍

14 februari 2026
Omdöme utan inbjudan
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Svar från Sandicliffe

Thank you for your feedback. We’re really pleased to hear that Juggy made your Kuga purchase smooth and straightforward from start to finish — he’ll be glad to know his support was appreciated. We’re sorry to hear the café drinks didn’t meet expectations; your comments are helpful and will be shared with the team. Thank you again for choosing us, and we hope you enjoy your Kuga!

Betygsatt 5 av 5 stjärnor

No pressure

Dionne was excellent and explained everything very well. She was easy to talk to and gave me all my options with no pressure.

14 februari 2026
Omdöme utan inbjudan
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Svar från Sandicliffe

Thank you for your review. We’re delighted to hear that Dionne took such great care of you. It’s wonderful that she explained everything clearly, made you feel comfortable, and offered all your options without any pressure. We’ll be sure to pass on your kind feedback.

Betygsatt 5 av 5 stjärnor

Spent time exploring options that suited me and my finances.

I found the salesperson to be calm, clear about each stage of the process and, most positive of all, in no way appeared pushy or frustrated when I was considering different options. These behaviours were a huge reason why I continued to review Sandicliffe's sale options and, when the right vehicle became available, the choice to buy from the company was a no brainer. Finally, the pick up was smooth and not at all rushed, with all questions answered and, when necessary, spent time finding any information they didn't know without hesitation.

12 februari 2026
Omdöme utan inbjudan
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Svar från Sandicliffe

Thank you for taking the time to share such detailed feedback. We’re delighted to hear that your salesperson provided a calm, clear, and pressure‑free experience throughout your journey with us. It’s great to know that their approach played a big part in your decision to choose Sandicliffe, and that the handover was smooth, unrushed, and informative.
We truly appreciate your comments and are pleased you found the right vehicle with us. Enjoy your new car, and thank you again for choosing Sandicliffe!

Betygsatt 5 av 5 stjärnor

Buying a Ford Kuga

I felt very well looked after and was kept informed through my experience.

13 februari 2026
Omdöme utan inbjudan
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Svar från Sandicliffe

Thank you for your feedback. We’re really pleased to hear you felt well looked after and kept informed throughout your experience with us. We appreciate you taking the time to share this and hope you’re enjoying your new vehicle!

Betygsatt 5 av 5 stjärnor

Nice easy experience

Richard’s gave us a nice easy experience, nice fella and helped us all the way through buying a new car

12 februari 2026
Omdöme utan inbjudan
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Svar från Sandicliffe

Thank you so much for your lovely feedback! We’re really pleased to hear that Richard made the process easy and supported you throughout your car‑buying journey.

Betygsatt 5 av 5 stjärnor

Friendly sales staff and easy purchase.

Friendly sales staff and easy purchase.
Richard Doolan was very helpful and very professional.

11 februari 2026
Omdöme utan inbjudan
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Svar från Sandicliffe

Thank you for sharing your positive experience. We’re pleased to hear that our sales team made the process straightforward and that Richard provided professional and helpful service. Your feedback is greatly appreciated

Betygsatt 4 av 5 stjärnor

Chris Jackson at Sandicliffe Nottingham…

Chris Jackson at Sandicliffe Nottingham was brilliant throughout the process of me buying my second Ford Puma. He was prompt with info and replying to my questions and the handover was seamless. I will however mention that Ford Credit took over 3 hours to release the credit meaning I had to stand around for that length of time before I could take my new car away. It was a ridiculous and very stressful part of the experience. This doesn't reflect on Sandicliffe or Chris but made the end of the process very disappointing.

28 januari 2026
Omdöme utan inbjudan
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Svar från Sandicliffe

Thank you for your feedback. We are pleased to hear Chris looked after you so well during your purchase and that the handover was seamless.
We are sorry to hear about the long delay with Ford Credit releasing the funds — and understand how frustrating that must have been, especially at the final stage. While this part of the process is outside our control, we do appreciate you letting us know.
Enjoy your new Ford Puma, and please get in touch if you need anything further.

Betygsatt 5 av 5 stjärnor

Thanks Richards

Thanks Richards, I very happy with my mg hs and thought the service was excellent

7 februari 2026
Omdöme utan inbjudan
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Svar från Sandicliffe

Thank you for your message. We are really pleased to hear you’re happy with your MG HS and that you found the service excellent. We appreciate your feedback!

Betygsatt 5 av 5 stjärnor

Good friendly helpful staff

Good friendly helpful staff
Good friendly helpful staff. Tom was great. Helped me find the perfect car. Mg zs trophy!

27 december 2025
Omdöme utan inbjudan
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Svar från Sandicliffe

Thank you for your feedback. We are glad to hear you found the team friendly and helpful, and it’s great to know Tom helped you find the car. We really appreciate you taking the time to share your experience.

Betygsatt 1 av 5 stjärnor

Shocking service

We have been using this dealership for 3 years (not by choice). Our first car was purchased on PCP (usual pcp terms were explained to us) this was 3 years ago..2 years in we decided to try to upgrade and get a newer model, when we tried to arrange this we were informed our car was purchased on a fixed term loan agreement! We needed to pay the remaining balance of the loan off before we could do anything, thankfully after threatening legal action Sandiacre agreed to fix this and provide us with a new regular PCP for a new vehicle. New said vehicle was due for its first service and we got a call saying we could upgrade for the same price....2 hours spent today, told at the beginning it will be almost identical to the monthly payment you have now...end figure was £200 per month more, fair enough...the sales lad Arron lied and said he never said it would be identical figures...we will not be returning, the showroom floor was dangerously slippy and we witnessed 1 person fall face first to the floor....the whole experience has made me think of sleezy car salesmen

6 februari 2026
Omdöme utan inbjudan
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Svar från Sandicliffe

Thank you for taking the time to share your feedback, we are very sorry to hear about the experience you’ve described. This is certainly not the level of service we aim to provide. Please could you contact us directly on customerfeedback@sandicliffe.co.uk so we can discuss this further and look into this for you. We want to understand what went wrong and ensure we address the issues raised.
Thank you again for bringing this to our attention.

Betygsatt 5 av 5 stjärnor

Purchasing a car from Sandicliffe Leicester

Having made a purchase from Sandicliffe Leicester, I have nothing but praise for the manner in which the staff conducted themselves. No pressure was applied by them, they allowed time to think over decisions.

In particular I'd like to mention Mr James Longfield, a font of knowledge, who provided excellent information and guidance, but allowed my wife and I to make our decision in our own time.

A thoroughly professional and enjoyable experience.

Thank you


31 januari 2026
Omdöme utan inbjudan
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Svar från Sandicliffe

Thank you for your wonderful feedback. We are delighted to hear that your experience at Sandicliffe Leicester was pressure‑free and that you felt supported throughout your decision‑making process.
We really appreciate you taking the time to share your experience, and we’re glad it was an enjoyable one!

Betygsatt 5 av 5 stjärnor

Thank you to Rob Battrick and Shafiq…

Thank you to Rob Battrick and Shafiq Rehman at Sandicliffe Nottingham MG branch, Their attention and help was outstanding during my recent visit , also to Kyle at Service reception for your advice and guidence. It was a great pleasure to visit your Branch and will centainly recommend you to my family & friends. WELL DONE !!!

5 februari 2026
Omdöme utan inbjudan
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Svar från Sandicliffe

Thank you so much for your lovely feedback! We’re really pleased to hear that Rob, Shafiq and Kyle were able to make your visit such a positive experience. Your recommendation means a lot to the whole team. We look forward to welcoming you back again in the future!

Betygsatt 5 av 5 stjärnor

Excellent customer service

My partner & I visited the Ford Sandicliffe site in Nottingham with the initial intention of viewing only. We had narrowed down to a couple of vehicles so went in with an open mind. We had both spotted a very nice Ford Focus ST in the “mean green” colour option so decided to enquire further on this car. We were greeted by a sales member there called Errol who we found was highly knowledgeable with all queries we had regarding the vehicle. We then opted for a test drive which was very straightforward.
Both my partner & I knew after the test drive that this was definitely the vehicle we were looking for. We then both asked for further details regarding the car & ran through various payment options which were tailored to us. One thing that I would like to highlight in my review of our journey was that at no point were we pressured into any sales decisions at all. We were made to feel extremely welcome every step of the way.
I have never purchased a vehicle from here before but I fully recommend anyone looking to & I will certainly return when the time comes to change my vehicle in future.
I would like to pass on a huge thanks to both Errol & Ranj who made us very welcome in making our decision. Thanks guys! You are both a huge credit to the team!

4 februari 2026
Omdöme utan inbjudan
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Svar från Sandicliffe

Thank you for sharing such a lovely review. We’re delighted that you and your partner had a great experience at our Nottingham site and that the Focus ST was the perfect fit. It’s great to hear that Errol and Ranj made you feel welcome, supported, and never pressured.
We appreciate your recommendation and hope you enjoy your new car. We look forward to welcoming you back in the future.

Betygsatt 5 av 5 stjärnor

Professional Service

Jack was very helpful and friendly during the whole process. The service we received in buying and selling was efficient and professional. This was the third new car we have purchased from Sandicliffe Nottingham and we would be happy to recommend the dealership to others.

4 februari 2026
Omdöme utan inbjudan
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Svar från Sandicliffe

Thank you for taking the time to share your feedback. It great to hear that Jack was helpful and friendly throughout, and that both the buying and selling processes felt efficient and professional for you.
We appreciate your recommendation and look forward to welcoming you again in the future.

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