Ho preso un paio di hi top e devo dire che sono scarpe con una personalità unica, c’è stato un problema ed è tuttora in corso con DHL che mi ha fatto pagare gli oneri di importazione quando questi era... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great service, shoes were sent quickly. They were a gift and recipient loves them. Was unexpectedly charged an extra $70 for "tariffs and fees" by the shipping company that I was no aware of befo... Se mer
I had a query about delivery and I received a response from Gemma which was swift, courteous and answered all my questions. I try to only buy Northants manufactured shoes but have not purchased from... Se mer
I got two pair of shoes on sale at -50% from Sanders & Sanders. They were shipped Express. Goods declaration was handled by shipper and package arrived in 2 days from UK to Denmark. The shoes arrived... Se mer
Företagsinformation
Skrivet av företaget
For five generations, our family has been dedicated to crafting the finest footwear. Rooted in tradition and driven by innovation, we blend time-honoured techniques with premium materials to deliver footwear that stands the test of time. Every pair tells a story of heritage, craftsmanship, and a commitment to quality that’s been our hallmark for over 150 years.
Kontaktuppgifter
Spencer Road, NN10 6AE, Rushden, Storbritannien
- 01933 353 066
- shop@sanders-uk.com
- www.sanders-uk.com
4,7
Utmärkt
56 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have not tried my chukkas yet but I…
I have not tried my chukkas yet but I appreciate delivery and quality - at first glance - of the produkt.
19 maj 2026
After making an enquiry about the dark…
After making an enquiry about the dark brown shoe polish, Simon has looked into it and sorted another tin
8 maj 2026
Excellent quality and services, as always
I have been a wearer of Sanders boots for over 5 years, have about the same number of pairs, and have been equally delighted with each as the first. And if that's not enough to convince you, the service is first class!
6 maj 2026
Excellent company to deal with
Excellent company to deal with. Very helpful over the phone. Shoes arrived very quickly. Everything super.
5 maj 2026
Great product…
I had been considering purchasing from Sanders for some time. Their customer support was great and the product arrived promptly. The quality was also first class.
5 maj 2026
Terrible customer service
Terrible customer service. You have to wonder if this company actually want to sell you shoes at all. I rang them about the Braemar Brogues on a Thursday. "Not in stock but we'll order them in, should have them by Saturday". Saturday comes and goes so I ring them again on Tuesday, same spiel with apologies for not ringing me. "They don't have them but will chase it up and definitely ring you one way or the other". So, its now another Saturday, 9 days later, I've rang them twice enquiring about shoes, twice they have assured me they will contact me and twice they have failed to do so. This is rubbish, a rubbish service from Sanders main London shop. If this Sanders you can shove it in a very dark place
4 december 2025
Omdöme utan inbjudan
Svar från Sanders & Sanders Ltd.
Hi there,
We’re sorry to hear about your experience and the frustration this caused. You’re absolutely right that you should not have had to chase us for updates, and we apologise for the poor communication you received.
In this case, there was an error in how your order request was handled, which led to the delay. We have since reviewed and improved our internal processes to ensure all special orders are correctly placed and proactively followed up.
We also reached out to you directly at the time to try and resolve the matter and would still welcome the opportunity to put things right if you were open to it.
Kind regards,
Sanders & Sanders.
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