Warning - see reviews on their Facebook for a more accurate picture. After service is terrible. After a manufacturer fault on a pram they failed to honour the warranty or consumer rights, then just... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was worried about placing an order as I haven’t heard of this company before. We ordered a buggy board and seat which was out of stock everywhere else. It arrived very prompt, well packaged along wi... Se mer
We were in with my daughter in law looking a pram for our grand daughter that's due 20th December. Nathan ( mullask warehouse ni )helped us he was fantastic he went into every detail couldn't ask... Se mer
After looking around for the bugaboo butterfly 2 for some time, I found it on Samuel Johnston website for a great price, not only that but a further discount code was available to use. Free delivery... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Established in 1936 Samuel Johnston Ltd has been proudly providing baby goods for over 80 years. We have now grown to become Europe's leading online Nursery, Pram and Baby Equipment retailer. With our ever expanding range of over 80 top nursery brands we have absolutely everything you need for your new arrival!
Kontaktuppgifter
Unit 7 Trench Park, Trench Road, Mallusk, BT36 4TY, Newtownabbey, Storbritannien
- 028 9083 0022
- customer-services@samueljohnston.co.uk
- www.samueljohnston.com
4,3
Utmärkt
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 12 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered a Joie travel system- great…
Ordered a Joie travel system- great value and arrived within 2 days! Very pleased with the service.
28 oktober 2025
Omdöme utan inbjudan
Cot-Bed Delivery
This was my first time ordering from Samuel Johnston. Purchased a Mamas & Papas cot-bed and it was delivered within two days! Delivery was also free which was a huge plus as most baby shops can charge between €30-€50 to deliver.
Pricing is also competitive, I saved approximately €50 by purchasing from Samuel Johnston instead of other baby shops. Definitely will purchase from Samuel Johnston again.
29 oktober 2025
Omdöme utan inbjudan
Car seat
Bought a car seat, Graco turn2me. The price was a lot cheaper than other places and the delivery was very quick! Really impressed with the service and product
29 oktober 2025
Omdöme utan inbjudan
Competitive prices and good delivery
Samuel Johnston offers really competitive prices compared to competitors. I was worried about delivery but there was no need to be! Even though it said, 7-10 day lead time, it was dispatched in a few days and arrived a few days later. The communication and tracking was great. Really good experience!
21 oktober 2025
Omdöme utan inbjudan
We bought a child’s car seat
We bought a child’s car seat. Great product at a great price. Delivery was free and it arrived in two days.
24 oktober 2025
Omdöme utan inbjudan
Great.customer service and after sales
Purchased a cybex travel bag for my cybex buggy really pleased with the product i had purchased two other items which i had to return wasnt a problem at all and the staff were.really helpful nothing was a problem and the detail they went into lovely staff I would highly recommend Samuel Johnston and going to order more baby products .
9 oktober 2025
Omdöme utan inbjudan
We got our egg3 stroller bundle
We got our egg3 stroller bundle. Price,delivery, service, waiting times and experience was absolutely great, what could be better?
17 oktober 2025
Omdöme utan inbjudan
Excellent customer service and quick…
Excellent customer service and quick delivery! Could not fault! A very happy customer
Thank you so much ☺️
8 oktober 2025
Omdöme utan inbjudan
Great service
Great service, prompt free delivery and excellent pricing.
8 oktober 2025
Omdöme utan inbjudan
From Bad to WORSE.
My experience with this company has now gone from bad to worse!!!
From being told, over the phone, they had stock of the Pram bundle we needed for our babygirl arriving in a week now, to then being told they had made a mistake and should expect delivery end of October...to TODAY being informed of FURTHER DELAYS and delivery END OF NOVEMBER.
I have no words. Beyond ridiculous.
15 oktober 2025
Omdöme utan inbjudan
Svar från Samuel Johnston
We are truly sorry to hear about your experience and understand how frustrating this must be, especially with your baby’s arrival approaching. At the time of your call, the pram bundle was indeed in stock. However, the delivery dates we provide are based on estimates from our suppliers, which are subject to change, as noted in our terms and conditions.
We sincerely apologize for the inconvenience caused by these delays and appreciate your patience. Please reach out to our customer service team directly if there’s anything we can do to assist you further.
Kind regards
Samuel Johnston Team
It is a really loving look double pram
It is a really loving look double pram, love the evergreen colour
It’s lovely to push , apart from walking over the grass or going on woodland walks
It is nice to push on the pavement
14 oktober 2025
Omdöme utan inbjudan
I was able to find the best deals for…
I was able to find the best deals for baby products here. I had to ammend my order, customer service was 100% brilliant. I was able to change the order with no hassle. To top it all, all were delivered the next day. Thanks.
10 oktober 2025
Omdöme utan inbjudan
Great Service
Delivery was very quick and they had stock of an item which was sold out everywhere else.
6 oktober 2025
Omdöme utan inbjudan
AVOID AT ALL COSTS
AVOID AVOID AVOID !!!PLEASEEE!!! Product shows like will be delivered on Monday(ordered on Friday) which didn't arrive,texted to customer service,they said that is not in stock and will come at the end of the month(ordered on the 9th October) . Don't order if you don't want to be disappointed or if you really want to receive your product ! This company is either a scam or just not serious at all and just want to get your money. Waiting to see if they will send the refund as not going to wait a month for something that says it will come in 3 days !!! BIG NOOOO !!! AVOID AVOID AVOID
13 oktober 2025
Omdöme utan inbjudan
Car Seat
I bought a car seat from the Samuel Johnston website. The price could not be beaten for a well known brand it was the cheapest I had ever seen it advertised by miles. The delivery time was amazing! It arrived at my door the next day. Thank you so much Samuel Johnston.
2 oktober 2025
Omdöme utan inbjudan
Ordered on a pre order
Ordered on a pre order, delivery was when expected
5 september 2025
Omdöme utan inbjudan
Mamas And Papas Bundle
Very competitive price for a Mamas and Papas bundle.
Delivery to the UK was fairly speedy, E-Mailed the company once and received a very quick response.
Would definitely order with Samuel Johnston again.
7 oktober 2025
Omdöme utan inbjudan
Great experience
Went in store to get two car seats and the staff were really informative and helpful, brought the seats out to the car for us for us. Will defo be back!
27 september 2025
Omdöme utan inbjudan
Excellent
Service was quick and price was cheaper that everyone else. Can’t complain
24 september 2025
Omdöme utan inbjudan
Got a great product at a great price
Got a Graco 3-in-1 travel set at a great discount. Got told on order that it would be up to 14 days for backorder and it was delivered after 10 days so exactly as expected.
14 september 2025
Omdöme utan inbjudan
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